Comments on: eBay reinvents English language, punishes good sellers http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html Tech writing blog Sun, 12 Feb 2012 21:04:12 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Allan Bradshaw http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html/comment-page-1#comment-193490 Allan Bradshaw Sat, 15 May 2010 05:05:33 +0000 http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html#comment-193490 In April 2009 DSR hit the United Kingdom and we were one of the first casualties. This was due, in a large part, to us receiving low stars for such things as our postage rates being evry unreasonable on items which had free postage. Rather than have to address the issues we raised eBay have simply removed the DSRs and stated that "If it is a buyers opinion that "Free" is "Very Unreasonable", "Then that buyer, should be allowed to have that opinion". Whilst we may agree on the opinion bit (after all we do live in a free world...Don't we eBay?) we must object when we are effectively punished for that opinion rather than anything factual and justifiable... We need one big voice and then, maybe then, eBay will listen to the sellers and buyers who really thing that this is all wrong, immoral and indefensible. In April 2009 DSR hit the United Kingdom and we were one of the first casualties. This was due, in a large part, to us receiving low stars for such things as our postage rates being evry unreasonable on items which had free postage. Rather than have to address the issues we raised eBay have simply removed the DSRs and stated that “If it is a buyers opinion that “Free” is “Very Unreasonable”, “Then that buyer, should be allowed to have that opinion”. Whilst we may agree on the opinion bit (after all we do live in a free world…Don’t we eBay?) we must object when we are effectively punished for that opinion rather than anything factual and justifiable…

We need one big voice and then, maybe then, eBay will listen to the sellers and buyers who really thing that this is all wrong, immoral and indefensible.

]]> By: Kyle A. Miller http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html/comment-page-1#comment-115848 Kyle A. Miller Wed, 10 Dec 2008 17:57:01 +0000 http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html#comment-115848 eBay rarely is on the side of the seller. I have seen violations by buyers of eBay's policies, and eBay takes the buyer's side. It's not a seller friendly site. The 7 point scale is funny. "This one goes to 7." eBay rarely is on the side of the seller. I have seen violations by buyers of eBay’s policies, and eBay takes the buyer’s side. It’s not a seller friendly site.

The 7 point scale is funny. “This one goes to 7.”

]]> By: tim http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html/comment-page-1#comment-114268 tim Thu, 20 Nov 2008 14:36:32 +0000 http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html#comment-114268 A 7 point scale! So it would be accurate, more accurate, very accurate or some such nonsense. The problem could be easily avoided if eBay were to figure out that 4 stars is a good rating. Tim A 7 point scale! So it would be accurate, more accurate, very accurate or some such nonsense.

The problem could be easily avoided if eBay were to figure out that 4 stars is a good rating.

Tim

]]> By: David Hamill http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html/comment-page-1#comment-114266 David Hamill Thu, 20 Nov 2008 13:48:31 +0000 http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html#comment-114266 I think this could be easily avoided bu using a 7 point scale instead of a 5. People tend to avoid the extremes when providing feedback. I think this could be easily avoided bu using a 7 point scale instead of a 5. People tend to avoid the extremes when providing feedback.

]]> By: Gary Sims http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html/comment-page-1#comment-114259 Gary Sims Thu, 20 Nov 2008 12:10:31 +0000 http://www.itwriting.com/blog/1069-ebay-reinvents-english-language-punishes-good-sellers.html#comment-114259 eBay is a great site, but they have been doing lots of silly things recently, their new user interface is horrible and it takes me much longer to find what I want. This new rating system is the same, a bad idea. The problem is that they have a monopoly and so there are no real alternatives. Therefore they can do what they want and no one can do a thing about it. Monopolies suck. Gary eBay is a great site, but they have been doing lots of silly things recently, their new user interface is horrible and it takes me much longer to find what I want. This new rating system is the same, a bad idea. The problem is that they have a monopoly and so there are no real alternatives. Therefore they can do what they want and no one can do a thing about it.

Monopolies suck.

Gary

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