Comments on: Elementary error breaks Outlook 2007 POP3 mail, say users

By: Eric C

Eric C — Thu, 15 Oct 2009 00:19:40 +0000

Hi,

Has anyone ever found a fix for the LOOKOUT 2007 Receive issue on XP Pro SP3 POP Accounts?

I suspect it is the AUTH Command not working on some ISP/Hosting servers and does on others as is my experience but this is way wrong on Microsoft to make users pay for a mistake that worked fine up until LOOKOUT 2007.

If anyone finds the fix please email me at this address eric-w@carrier-central.com

Thanks

By: Tim K.

Tim K. — Fri, 07 Nov 2008 17:53:15 +0000

Hi,
A year ago I bought a new DELL XPS 710, with Vista, and Outlook 2007. From day one I had the typical performance issues with Outlook that everyone complains about. I made the recommended changes to shut off indexing and it cleared up pretty much everything. However about a week or so ago Microsoft blasted down one of there “security” patches, and now Outlook is unusable. Here is what happens:

1.) I launch Outlook, It comes up shows my folders, then displays the inbox messages, in the Preview pane it displays the latest message.

2.) Now the fun begins, sometimes thing are slightly different, but most of the time, if it is able to perform its first Send/Receive without locking up, the Preview Pane no longer works, sometimes goes gray, or just doesn’t refresh so whatever window was on top of it remains displayed.

3.) In addition, to the display failure, Outlook no longer can Send outgoing email, incoming still works. Don’t get that one.

Has anyone seen this behavior?

By: Petr

Petr — Wed, 01 Oct 2008 19:27:18 +0000

Hi, does anyone know what to do when Outlook 2007 on Win XP requires to enter POP3 pasword alll the time? Outlook 2003 worked with no issue after upgrade to 2007 it doesnt work. I didnt find solution up to now. Thanks for any idea.

By: UrbanLAN

UrbanLAN — Wed, 16 Jan 2008 01:25:31 +0000

Thank you for this fix! Had an issue with Vista & Outlook 2007 retrieving POP mail; could send SMTP over the default port 25 but port 110 would time out no matter what the setting.

To reiterate, these instructions did the trick…take note to run the command prompt as ADMINISTRATOR–
===
Go to Programs -> Accessories and right click on command prompt and select “run as administrator”

Then type in the following:
netsh interface tcp set global autotuninglevel=disable
===

By: manchester mike c

manchester mike c — Tue, 04 Dec 2007 00:04:04 +0000

After weeks of agonisingly watching Outlook ‘07 downloading messages on Vista, I took the following steps suggested by Mike Bisson and it works brilliantly. Thanks for all the help. Mike C

Mike Bisson has posted a comment on Tim Anderson’s blog that offers a fix for Outlook 2007 performance issues when running on Vista:

Go to Programs -> Accessories and right click on command prompt and select “run as administrator”

Then type in the following:
netsh interface tcp set global autotuninglevel=disable

Absolutely brilliant guys, thanks again

By: mbcolondres

mbcolondres — Thu, 12 Jul 2007 21:28:09 +0000

Thanks guys, I have been trying to resolve this problem for the past three weeks, and after look in about every Microsoft Help site you help me resolve. I am running OL07 in Vista and the instruction gave by Mike on thread 7 resolved my problem. Now it is downloading as supposed. Thanks again.

By: Maec

Maec — Tue, 19 Jun 2007 11:52:46 +0000

Same problem here. Since I’ve upgraded from OL 2003 to OL 2007 downloading emails from my main Pop3 account is no longer working. I’m using XP, so the Vista fix is no help… This really is a substential problem to quite a number of users, so where is Microsoft’s fix?!?

By: Andrew Brooks

Andrew Brooks — Wed, 07 Mar 2007 14:56:37 +0000

OL 2007 has been brutal with my POP accounts. I’ve gone from having 8 or so accounts down to 3 (with forwarding at the server) to make it remotely usable. OL 2003, no problems.

Further, every time I actually exit and restart OL 2007, it will RE-DOWNLOAD duplicate POP emails left on the server. As if it is not identifying the unique mail ID and recognizing it’s already pulled it down.

I am still on XP, so the Vista solution won’t work. I’ll keep digging. No plans to move to Vista now….can’t risk it!

By: Mike Bisson

Mike Bisson — Wed, 28 Feb 2007 21:23:51 +0000

This is a post I found on technet. This fixes the problem with not being able to receive in Outlook 2007. According to the post, this only works as a fix on Vista though. I am sooo happy I found this post, I’ve been struggling with it for 2 days now!

Go to Programs/accessories/ and right click on command prompt and select “run as administrator”

Then type in the following:

netsh interface tcp set global autotuninglevel=disable

This worked immediately for me, downloaded 5mb of e-mail in a few seconds (just like the good ‘ol days of Outlook 2003). this is the link to the actual post:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1213401&SiteID=17

By: John A Thomson

John A Thomson — Mon, 19 Feb 2007 15:45:56 +0000

As promised, an update on fixing Outlook 2007 is on my blog:

http://www.roundtripsolutions.com/blog/2007/02/19/208/problem-with-outlook-2007-email-receive-is-broken/