Tim Anderson’s ITWriting

Tech writing blog

June 30th, 2008

Microsoft fixes Xbox 360 license transfer

Microsoft has finally fixed a long-standing irritation with the Xbox 360: the inability to transfer licenses for purchased games from one console to another. The new license transfer tool lets you consolidate all your download purchases to a specific Xbox 360, even if some were downloaded onto a console that no longer works or was sold on.

I’m personally grateful as I ran into exactly this problem and had an argument with support about it.

There’s a wider point here. If I buy virtual property, like software, music or an ebook, it makes sense to record that ownership in the cloud so that there is no need to keep backups and it cannot really be stolen (other than by hacking the online account, I guess).

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June 22nd, 2008

Ninja Gaiden 2: great but not quite finished

Today I completed my run-through with Ninja Gaiden 2. This is the successor to what is in my opinion the finest game on the Xbox, Ninja Gaiden Black. I used the Warrior difficult, on the grounds that Acolyte (the introductory difficulty setting) is not how the game is intended to be played.

This is an old-school game: single player, third person view, clear focus on one thing, which is combat. The enjoyment of the game (and it is very enjoyable) is in the intensity of the battles. The depth of the game is in the combat system, which features multiple weapons with many different attacks. You also need to keep your character on the move, rolling and jumping; much of the fun is in working out the best strategy for each enemy or boss.

One word to describe the game experience: drama. Everything is larger than life; the bosses are fantastic creations; the architecture is soaring; the sound effects are thunderous; the special effects are gorgeous.

However, this is a game which sticks closely to the formula of its predecessor. In some ways it has gone backwards. Ninja Gaiden Black is more or less free roam in its later chapters; this one is linear and you can rarely retrace your steps. Other things have improved. There is more variety in weapons; the scenery is even richer; the health system is a little more sophisticated, distinguishing between long-term and short-term damage.

Some reviewers have complained about the shallow plot. It didn’t bother me. Ninja Gaiden 1 also has a weak plot, in which you discover after fighting through numerous tough chapters that you are back where you started. That’s not the point; both games are about a sequence of combat challenges. The replay value is great; simply start again on a higher difficulty and face new enemies and much tougher challenges.

Unfortunately there are flaws. The one that everyone will notice is slowdown when the action is particularly busy. This is not as bad as it sounds; mostly the game plays fine provided you have the "cinema" feature off (this saves a video of your game so you can show it off later). It’s still disappointing; occasionally it’s like playing in slow motion. Maybe there will be a downloadable update to fix this.

Some players have discovered glitches which prevent progress, forcing a return to the previous save. I didn’t hit any of these. I did however miss a crucial item in chapter 2, which means I have to replay the game to use a feature called “Tests of valor”. The reason I missed it: a bug which stops a cut-scene appearing if you happen to kill certain enemies in the “wrong” place.

Hard-core Ninja Gaiden players are complaining about flaws which casual players will miss. For example, there is an online leaderboard where you can upload your score. The way this works is that you get points, called karma, for each enemy you kill. More stylish kills win greater points. Unfortunately there is a point in the game where you can kill the same enemies again and again racking up unlimited points. That’s a major bug if you are trying to compete.

The other common complaint is about the balance between what is difficult and what is just annoying. Ninja Gaiden is known to be a tough game; I certainly found it so. That’s OK if it is a matter of skill; not if you just have to be lucky, die nineteen times but succeed on the twentieth go when the AI finds a favourable sequence. In my opinion there is far more skill than luck in this game, but there are times when it seems impossible to survive other than by good fortune, or perhaps resorting to magical attacks that are blunt instruments.

What this means is that to fulfil its potential Ninja Gaiden 2 needs a process of refinement like that which worked so well in the Xbox Ninja Gaiden. Unfortunately designer Tomonobu Itagaki has left the development company. Still, this is not a one-person effort; let’s hope the team releases updates that fix glitches and fine-tune the combat.

None of this should put you off if this is the kind of game you like. I’ve enjoyed it more than any other 360 game to date.

Is the game in good taste? Ninja Gaiden delivers extreme gore. Limbs fly in all directions; blood gushes. It is a kind of gaming grotesque; it is too gory for my liking yet something you soon hardly notice as you concentrate on winning battle after battle. You are of course on the side of good against evil, if that helps.

Amazon links:

US: Ninja Gaiden 2 360

UK: Ninja Gaiden 2 360

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June 4th, 2008

End of an era: Ninja Gaiden designer Tomonobu Itagaki departs Tecmo

He’s not happy either; he’s suing his former company:

I have filed this lawsuit with a strong intent to question the social responsibility of Tecmo Co., Ltd. and its President Yoshimi Yasuda, as well as condemning them for their unjust acts. Today, in addition to announcing the reasons for this lawsuit, I make clear my reasons for resigning.

Itagaki is an outspoken individualist so I guess this kind of drama is in character. The move is worth noting though, simply because of the exceptional quality of the Ninja Gaiden game (I’ve not yet seen Ninja Gaiden II). There were several releases of Ninja Gaiden for Xbox: the original; two major downloadable called the Hurricane Pack I and II; and Ninja Gaiden Black which added a new Mission Mode with as much play value as the game itself. The point here is that Itagaki is a perfectionist; he took a game which was already excellent and honed it over several iterations, seemingly putting the pursuit of quality ahead of commercial considerations. The Hurricane Packs were free, and Itagaki is said to have opposed ports to other platforms despite the lack of acceptance for Xbox in Japan.

To understand the game itself you have to look beyond the reviews, to things like this fan-written advanced combat guide. Known to be a challenging game, it is loved by hard core gamers for its sophisticated, nuanced combat system with huge numbers of different moves and many surprises. I know nothing like it for intense combat and replayability, though spoilt by unnecessary gore.

Ninja Gaiden II is just about to be released; it’s a shame that Itagaki won’t be around to further develop it as it did for its predecessor. Unless he makes up with Tecmo, that is.

May 24th, 2008

UK Rock Band prices strike an ugly chord

I was surprised to see that the highly-regarded Rock Band game has been rated only a two-star game by customer reviewers at Amazon.co.uk.

The reason: not the game, but the price. The Band in a Box package, which costs up to £129.00, neglects to include the game itself: buy it separately for up to £49.99.

Amazon’s prices are a little less; but in the USA Amazon.com offers the whole lot for $149.99 (list price $169.99). I’m using the Xbox 360 versions for this example.

The problem for Electronic Arts is that buyers are only a click away from checking out the prices in other countries. “The price is a joke. No purchase,” says one UK customer review.

Will it seriously affect sales? Only if people really do refuse to buy; then of course we’ll see the price lowered. However, it is currently occupying positions two and three in Amazon’s all-format bestseller chart, so maybe not.

Aside: why does Amazon say this has a PEGI rating of 16 for the instruments, but only 12 for the game? If the problem is risqué lyrics, you would have thought it would be the other way round.

May 3rd, 2008

Popfly Game Creator - programming online with Silverlight

This looks great: Popfly Game Creator.

Interesting on several counts.

First, casual gaming will help get Silverlight runtimes deployed.

Second, it’s Microsoft doing one of the things it does well: opening up programming to a new group. Another example: Microsoft promotes its XNA gaming framework to universities, where it helps them to entice new students into computer science.

Third, it’s from Adam Nathan, author of the definitive work on .NET interop, .NET and COM. Popfly gaming must be welcome light relief (though I don’t mean to imply that this stuff is easy to do).

Fourth, is online programming - I mean, programming that you actually do online - coming of age?

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March 15th, 2008

XBox 360: nearly great

Unhappily, I have joined the ranks of those who have suffered more than once from the XBox 360 red lights of death. It’s a known design fault, so hardly surprising, but annoying none the less. Mine was a launch console, and lasted over a year before succumbing. Ten months later, and it’s failed again. I don’t blame the repairer; it’s even a different error code (0103 vs 0020).

The 360 story resembles that of a Greek hero: great, but tragically flawed. I love the console and would hate to be without it. Pre-launch, there was much debate about whether a narrow disadvantage to the PlayStation 3 in graphic power would damage it; Microsoft said that the quality of the software was more important, and has proved its point. Few complain about the 360’s graphics. There are plenty of high-quality games; XBox Live is a strong service; the downloadable arcade games are compelling and good value; it does a decent job as a media center; it has the best wireless controller; and now you can even purchase movies through XBox Live.

But the flaws. Most notably, the fact that you know the thing will fail prematurely. Well, the current crop is said to be better, but how much better? It is unknown, though I guess I’ll find out because I’ve just gone out and bought an Elite at the new reduced price, tempted by HDMI, a larger hard drive, and the hope of longer intervals between red illuminations. Good money after bad? Not really, because the console has delivered value. It is just flawed, that’s all.

There’s also the noise of the fans and DVD drive, and I must mention a third problem, which has caused me some aggravation. This concerns the DRM. If you purchase a game from Live Arcade, it is fully unlocked for all the profiles on that console. However, if the console breaks and is replaced, and you re-download the game, it is only unlocked for the profile which made the purchase. Sounds a small point; but if you replace your console and have a family member who enjoyed playing a particular game under their own profile, it is annoying to find that it is now only a trial.

I thought I should check my facts, so I called Microsoft’s customer service and asked if I could transfer the licenses from my doorstop (formerly a 360 Premium) to the new Elite. No, I was told, the games were tied to the doorstop. Rubbing salt into the wound, the service representative said she would have helped, but I had violated my terms of use by tampering with the machine. In other words, it was my fault.

My crime, it turns out, was in sending my 360 (which failed before Microsoft extended its warranty to three years) to a third-party for repair. Not only did this void the (then-expired) warranty; it also meant that Microsoft would not help me recover the full rights to my purchased games.

I am sceptical about how much difference this actually made, since my understanding is that Microsoft never transfers licenses to those upgrading to an Elite.

Fortunately there is a workaround, discovered not from customer service but from my own research. If you have several controllers, it is possible for each controller to be signed in under a different account. Just press the XBox button on the controller and select a profile. Provided that one controller is signed in as the profile which made the purchase, other profiles can play the unlocked arcade game. Not ideal, but better than nothing.

It is interesting to speculate just how much the 360’s quality problems have cost Microsoft. There is the cost of constantly and repeatedly fixing consoles; even more serious are the sales lost to those reluctant to purchase a machine likely to break prematurely. I would likely be one of them, except there is a row of 360 games on the shelf. It’s called lock-in.

We like the Elite. The graphics seem a little better; it is quieter and even feels slightly more responsive than the old box. A great console. But flawed.

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November 19th, 2007

Which games console this Christmas?

Which games console is the smart choice this holiday season? With four or maybe five serious contenders there is plenty of choice, and that’s good for buyers because (with one exception) it’s keeping prices down. Here’s my quick guide, in alphabetical order.

PC

I admit, it’s not a console, though you can come close if you get a media-centric computer designed for the living room. The downside, let me say at once, is that you have all the maintenance hassles which go with a real computer - patches, maybe mysterious crashes and hunting through Google in a desperate attempt to discover what “Error 9999999 could not initialize device” might possibly mean.

I include it here for one simple reason. Many of the games released for the leading consoles also come out for the PC, and they cost less. Example: FIFA 08, a reliable bestseller, on sale now at Amazon.co.uk at £39.99 for the PS3 and Xbox 360, £29.50 for the Wii, and just £24.99 for PC (or currently £18.99 if you go second user). In addition, PC games sometimes get patches and downloadable updates that their console cousins lack.

Let me just add the traditional advantages of the PC. It’s upgradable, and when you tire of playing games will do duty in the study or for setting up Linux and Slimserver like you’ve been meaning to for ages.

If you get a PC for gaming, I highly recommend not scrimping on RAM or the all-important graphics card; and don’t forget the excellent Microsoft controller, same as on the 360.

Rating: 6

PlayStation 2

Pah! Old stuff. True, but the console is small, quiet and cheap, and the games are fantastic, especially if you content yourself with trade-ins. Consider: when Microsoft and Sony were trading stats about whose next-gen console had flashiest graphics, Microsoft (fractionally on the losing end) made the point that in the end, it’s the quality of the games that counts. Nintendo then proved the point by slaughtering both in the market with the underpowered Wii. But if it’s the games that count, why not just get a PS2? Or stick with the one you have already. The bargain-hunter’s choice.

Rating: 5

PlayStation 3

Now I’ve got your interest. How does Sony’s bet-the-company console stack up against the competition? Let’s be honest: this is very much in the same camp as the Xbox 360, so that’s the thing to compare it with. It’s about superb graphics, media-center pretensions, and some neat extras like a web browser. In its favour, the PS3 seems better made than the 360, and offers a little bit more considering that it also plays Blu-Ray high-definition movies. It also comes with a larger hard drive than the 360’s parsimonious 20GB. It’s quieter too, which is a considerable advantage in your sitting room. Further, it has at least some compatibility with all those old PS2 games, though it is imperfect in most editions after Sony dropped the embedded PS2 chip for cost reasons.

The case against? It’s the most expensive console; the graphics aren’t noticeably better than the 360; it’s big and unbeautiful; and the Blu-Ray capability which makes it expensive is probably something you don’t want or need in a games console. Sony included it to get an advantage in the HD wars, not for your benefit.

Admittedly Sony is subsidizing the PS3 to get the price closer to a 360, but in practice you will find Microsoft’s offering significantly cheaper - though at least PlayStation Network is currently free, whereas Xbox Live is subscription based.

The biggest problem with the PS3 this season is that the choice of games is not there yet. The 360 has more and better games; and where the same title has come out for both platforms, there is usually little to choose, or more often an advantage to the 360. A notorious example is Pro Evolution Soccer 2008, which most agree has smoother action on the 360. Is it because the 360 is easier to program? Or that the PS3 is getting 360 ports? Probably both; but you don’t care about the reasons.

Rating: 8

Nintendo Wii

So this is the gadget that is winning in the market, thanks to Nintendo’s creative approach to console design. The Wii is far smaller and quieter than the PS3 or 360, and a good bit cheaper, though in practice the price advantage can be eroded by shortages; nobody needs to offer a good deal on the Wii. Is it the best? Well, the Wii has a few things in its favour. First, it has a motion-sensitive, position-sensitive controller than enables a level of simulation that no other console can match. Swing your arm for bowling or golf, wave your racket for tennis. There is real physical involvement. Second, the culture of the Wii is about family fun. Third, Nintendo has paid attention to detail in its console software. In particular, The “Mii” concept is beautifully executed. A Mii is a character representing your profile, and you can spend ages designing a Mii to look like a convincing caricature of the person it represents. These little folk can appear in-game as well as in the management screens. In other words, the personalization is great.

The Wii is the console of choice for filling the argumentative void between lunch and evening on Christmas day itself.

Unfortunately, the Wii is not really a replacement for the PS3 or 360. For starters, the graphics really are noticeably inferior. Second, the range of available games is inferior, though it is catching up a little. The Wii Sports game that comes free in the pack is wonderful, but it is hard to find others that are as good. Third, the motion-sensitive controller can be annoying when it is applied to everything. Fourth, there is no equivalent to the online gaming found in Xbox Live or PlayStation Network. After the thrill of Sports wears off, you could be disappointed.

Rating: 7

Xbox 360

Microsoft’s console has a lot going for it. You can’t fault the graphics; it has the best games; it has the best online experience (though you have to pay for it); it has great downloadable games in Xbox Live Arcade; it has the best controller; and in conjunction with a Media Center PC it serves as a decent all-purpose living room device as well. You can also plug in a good value HD-DVD add-on to get your high definition movie fix.

Two things spoil the 360. First, it has suffered reliability problems, so much so that Microsoft has had to extend its warranty for the common “red ring of death” issue, which most agree is caused by over-heating, thanks to a design fault in the way the components are laid out internally. This could have been forgiven if the company had moved quickly to fix it, but it seems that it continued to manufacture consoles likely to fail prematurely for long after the problem was known. Are today’s consoles better? Almost certainly, though we may not be truly out of the woods until smaller, cooler processors are fitted as standard.

Second, this console is the noisiest. That’s partly because of all the fans fitted in a vain effort to fix the overheating, and partly because of the noisy DVD drive.

I still think this is a good buy. You don’t hear the noise when playing a game, and Microsoft mostly foots the bill for hardware faults. Especial kudos to Microsoft for its controller, which in my opinion is that teensy bit more responsive and comfortable than that on the PS3; it does matter when you are hammering it hard.

I have heard from multiple sources that 360 games are easier to code than those for PS3. That means less time making them work, and more time to making them good.

If and when Microsoft issue a second edition 360 (not just the disappointing Elite) which runs whisper-quiet and properly fixes the reliability issue, I would rate this an easy win over the PS3. For now though, it is a close-run thing. Still, the 360 wins on the value front so it is arguably the better buy.

Rating: 8

October 21st, 2007

Flash, Silverlight the future of video games?

According to the BBC, gaming giant Electronic Arts is fed up with having to code the same game three, four or five times over. That’s the downside of the console wars - several incompatible systems.

The article says that streamed server-based games will be increasingly important.

A few observations. First, the PC is the nearest thing to an open platform right now, and it’s interesting that PC games typically cost around 30% less than those on the top consoles. For example, the hot new FIFA 08 typically sells for £40.00 on PS3 or Xbox 360, £25.00 on PC. It’s cheaper on DS or PSP, but must be considerably cut down on these low-powered devices. The Wii is somewhere in between.

Second, I’m writing this after seeing the amazing things being done with Flash. Microsoft’s Silverlight is also interesting in this context, as is Canvas 3D - OpenGL running in the browser.

That’s still three separate platforms; but since they are all cross-platform, there would be no necessity to code for more than one of them.

Third, Flash games are already very popular. If you calculate market share by time spent playing, I guess Flash games would already show a significant portion (I’d be interested to see those figures).

Fourth, the success of the Nintendo Wii proves that although geeks care deeply about who can shift pixels and calculate transforms the most quickly, the general public does not. All they want is a playable and enjoyable game.

All this suggests that the business model behind Microsoft’s and Sony’s console strategy is flawed. The idea is to buy market share by subsidizing the hardware, then profit from the software sales to your locked-in users. What if users can get the same games by subscribing, say, to a hypothetical EA Live, and play the games on a variety of devices? The money is still in the software, but there is no hardware lock-in. Prices could fall, and game developers could spend more time being creative and less time re-implementing the same game for different platforms.

Flash is actually in the PS3 and PSP, but appears to be an old version. If Microsoft isn’t thinking about Silverlight for the Xbox 360, then it should be. But if my logic is correct, then the investment Microsoft and Sony have put into game studios is actually more valuable, long-term, than the money they have put into hardware.

That said, the online experience is not yet good enough to threaten the consoles. I doubt it will be long though. A key point is hardware acceleration in the Flash player. H.264 video will be hardware-accelerated in the forthcoming Moviestar release of Flash 9. I am confident that a hardware accelerated gaming API will not be far behind.

September 14th, 2007

Ninja Gaiden 2 announced

Ninja Gaiden 2 is on its way for XBox 360. A few snippets of info and screens here.

I mention this only because its predecessor on the XBox is my favourite game ever.

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July 6th, 2007

Fixing the Xbox 360

Microsoft says it will give a retrospective 3 year warranty to all owners of Xbox 360 consoles. Here’s a snippet from the press release:

As a result of what Microsoft views as an unacceptable number of repairs to Xbox 360 consoles, the company conducted extensive investigations into potential sources of general hardware failures.  Having identified a number of factors which can cause general hardware failures indicated by three red flashing lights on the console, Microsoft has made improvements to the console and is enhancing its Xbox 360 warranty policy for existing and new customers.

While the whole world knows that the 360 is unreliable, this perhaps Microsoft’s first public confession. An extended warranty is good; but prospective purchasers may be even more interested in the “improvements to the console” mentioned above. Has Microsoft really found a fix to the design fault(s) which cause the problem?

Another unanswered question concerns the DRM which causes problems for users who return consoles for repair and get back a refurbished unit that used to belong to someone else. This is a common practice in the IT industry, and normally it makes good sense, because you get a replacement quicker. Unfortunately it is a flawed plan with respect to the 360, because purchased downloads are tied to the machine on which they were downloaded. See this thread for the gory details, lots of unhappy customers, and Microsoft’s inconsistent response.

You would think that someone at Microsoft would have realised even before the launch that this was a likely scenario. Of course it is made worse by the high number of returned machines. Surely Microsoft can work out some way to allow customers to re-download the games they own, fully unlocked, to a new machine. Currently the mechanism seems to be: argue with customer service until you get your Microsoft Points refunded, then re-purchase the games. That is a disappointingly crude mechanism. 

Here’s another thing that puzzles me. Let’s presume that the Xbox 360 has a design fault, to do with overheating, that makes premature failure likely. Reasonable, I think. So how long ago was this fact apparent to Microsoft? I’d have thought it would be well over a year ago. I recall users complaining about repeated red light incidents in early 2006. Why then did Microsoft continue turning the handle and manufacturing machines with the same flaw for so long?

Still, users will be grateful that Microsoft has had the decency and the resources to admit to the problem and fix at least the hardware side of it for free.

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