Blank and flickering screens, failure to recognize hard drives, defaulting to the old 2.6.28 Linux kernel, and failure to get encryption running are taking their toll, as early adopters turn to the web for answers and log fresh bug reports in Ubuntu forums.

Did I get it wrong? Should I be warning users away from an operating system and upgrade that will only bring them grief?

I doubt it, though I see both sides of this story. I’ve been there: hours spent trying to get Bluetooth working on the Toshiba laptop on which I’m typing; or persuading an Asus Eee PC to connect to my wi-fi; or running dpkg-reconfigure xserver-xorg to try to get Compiz working or to escape basic VGA; or running Super Grub to fix an Ubuntu PC that will not boot; or trying to fix a failed migration from Lilo to Grub 2 on my Ubuntu server.

That said, I noticed that the same laptop which gave me Ubuntu Bluetooth grief a couple of years ago now works fine with a clean install, Bluetooth included. It’s even possible that my own contribution helped – that’s how Linux works – though I doubt it in this case.

I also noticed how Ubuntu 9.10 has moved ahead of Windows in several areas. Here are three:

1. Cloud storage and synchronization

   Microsoft has Live Mesh. Typical Microsoft: some great ideas, I suspect over-engineered, requires complex runtime to be downloaded and installed, not clear where it fits into Microsoft’s overall strategy, still in beta long after it was first trumpeted as a big new thing. So is this thing built into Windows 7? No way.

   By contrast Ubuntu turns up with what looks like a dead simple cloud storage and synchronization piece, web access, file system access, optional sharing, syncs files over multiple computers. Ubuntu One. I’ve not checked how it handles conflicts; but then Mesh was pretty poor at that too, last time I looked. All built-in to Karmic Koala, click, register, done.

   

2. Multiple workspaces

   Apple and Linux have had this for years; I have no idea why it isn’t in Windows 7, or Vista for that matter. Incredibly useful – if the screen is busy but you don’t fancy closing all those windows, just switch to a new desktop.

3. Application install

   This is so much better on Linux than on Windows or Mac; the only platform I know of that is equally user-friendly is the iPhone. OK, iPhone is better, because it has user ratings and so on; but Ubuntu is pretty good: Software Centre – browse – install.

I could go on. Shift-Alt-UpArrow, Ubuntu’s version of Exposé, very nice, not on Windows. And the fact that I can connect a file explorer over SSL using Places – Connect to server, where on Windows I have to download and install WinScp or the like.

Plus, let’s not forget that Ubuntu is free.

Of course you can make a case for Windows too. It’s more polished, it’s ubiquitous, app availability is beyond compare. It is a safe choice. I’m typing this on Ubuntu in BlogGTK but missing Windows Live Writer.

Still, Ubuntu is a fantastic deal, especially with Ubuntu One included. I don’t understand the economics by which Canonical can give everyone in the world 2GB of free cloud storage; if it is hoping that enough people will upgrade to the 50GB paid-for version that it will pay for the freeloaders, I fear it will be disappointed.

My point: overall, there is far more right than wrong with Ubuntu in general and Karmic Koala in particular; and I am still happy to recommend it.

Related posts:

1. Ubuntu Karmic Koala breaks Squeezeboxserver
2. Fixing Bluetooth on a Toshiba with Ubuntu
3. Ubuntu Linux on a Tablet PC

All went well – aside from a problem with Grub 2 which is related to my slightly unusual setup – except that Squeezebox Server failed after the upgrade completed. When I tried to use aptitude to correct the problem, I saw an error message:

The following packages have unmet dependencies.

squeezeboxserver: Depends: mysql-server-4.1 but it is not installable or

mysql-server-5.0 but it is not going to be installed

Frustrating, particularly as this thread indicates that squeezebox server runs fine with MySQL 5.1, which is installed.

I messed around trying to get apt-get to force the install but it would not play. I therefore downloaded the .deb directly and ran the following command:

dpkg –i –-force-all squeezeboxserver_7.4.1_all.deb

This tells dpkg to install the package come what may. It did so; and everything works fine.

Update: Andy Grundman tells me that the problem is fixed in Squeezebox Server 7.4.2, currently in beta.

Related posts:

1. Ubuntu Linux: the agony and the ecstasy
2. Installing SproutCore on Ubuntu on VirtualBox
3. Gutsy Ubuntu and Precipice Computing

In order to participate as a developer, you have to sign up for the program, which will cost $99 annually though currently it is free. An interesting twist is that the developer program is a component market as well as an application market. Write a cool component, and you can get paid whenever any application that uses your component is sold. Intel handles all the business details, for a cut of course.

Intel is supporting two operating systems, Windows and Moblin, Intel’s Linux distribution. Your applications must be one of the following:

• Native Windows (I am not sure whether .NET is allowed)
• Native Moblin
• Java
• Adobe AIR

A puzzle is that Intel’s press release makes several references to Silverlight as a cross-platform runtime; yet although there is a Linux version of Silverlight, called Moonlight, there isn’t any exact equivalent to AIR for desktop Silverlight and I am not clear how Silverlight fits in any of the categories above. I may be reading too much into this; but perhaps all will be explained when Silverlight 4 is unveiled at PDC in November? Here’s what the press release says:

“Using Silverlight’s cross-device, cross-browser, cross-platform technology, developers will be able to write applications once and have them run on Windows and Moblin devices – expanding the reach of Silverlight applications to more consumers, regardless of whether the device they’re using is a PC, TV or phone,” said Ian Ellison Taylor, general manager, Microsoft Client Platforms and Tools.

Note that despite the above quote, Moonlight 2.0 is still in beta, and no current phones include the Silverlight runtime.

Apps must be delivered in one of the following forms:

• .msi (for Windows*)
• .jar (for Java*)
• .air (for Adobe® AIR*)
• .deb (for Debian Mobilin/Linux)
• .rpm (for RedHat* Linux)

All applications in the store are subject to Intel’s approval (called validation):

The validation process checks your code for suitability for the Developer Program, licensing and legal issues, and some basic functionality.

Here’s the checklist. Note this requirement:

Runtimes and technologies the application can support can only be any of the following: Moblin* Native, Windows* Native, Adobe AIR*, Java FX *, and Microsoft* Silverlight*.

Hmm, Silverlight again.

Intel gets 30% of your revenue. You can also market components and if your application uses a paid-for component a share of the revenue will be paid to the component vendor. Free applications and components are also permitted.

I really like the checklist – I wish all desktop applications conformed to some of the requirements. Like this one:

The application will completely uninstall when desired, and leave no garbage files behind.

are great to read.

You can sign up here, though the SDK is not yet available.

One curious facet of the program is that although it is specifically for the Atom, in most cases your application will likely run fine on other processors. I am not sure if Intel will do anything to ensure that only Atom-powered computers use the store.

In May I posted that we should get ready for more app stores. This is really coming to pass now, with Adobe’s offering which I mentioned yesterday, Nokia’s Ovi, as well as others for Android, Palm Pre and so on.

Related posts:

1. Microsoft brings Silverlight – not Mono – to Linux via Intel
2. Hands on with Intel Moblin
3. Nokia Maemo, Intel Moblin gives way to MeeGo

I don’t know much about MillenniumIT but note that the company is a partner with Sun and Oracle and that the MillenniumIT Exchange brochure [pdf] states:

Operating System: UNIX or Linux

Database: Oracle

As Brian Bryson of IBM/Rational observes, it is short-sighted to lay the blame on the platform. Nevertheless, considering the high profile of this system and Microsoft’s active involvement it is at least an embarrassment.

The mitigation for Microsoft is that .NET has less to prove these days. Even if running a system as large and performance-critical as the London Stock Exchange was a step too far, particularly for Server 2003 and (apparently) SQL Server 2000, that doesn’t rule out Microsoft’s technology for more usual workloads; and there are improvements in Server 2008 and SQL Server 2008.

Still, I’d love to know more about why the LSE is abandoning TradElect and what the lessons are for those designing and implementing systems at this level.

The problems with TradElect are thoroughly debated in the comments here.

Update: Microsoft’s LSE Case Study from 2006 is here.

I have also received the following statement from a Microsoft spokesperson:

Microsoft continues to support some of the most demanding, mission-critical environments in the world and is constantly raising the performance bar with new solutions.  Most recently, Microsoft completed three different proof-of-concept projects for a major international stock exchange that demonstrate Windows Server 2008 and Microsoft .NET can successfully support very low latency trading activities, in the 100 microsecond range using standard 1 Gigabit Ethernet.  With the addition of Microsoft Network Direct, that latency is further reduced by 50%, which is industry leading performance.

Related posts:

1. The mystery of the slow Exchange 2007: when hard-coded values come back to haunt you
2. Running Oracle on Amazon’s cloud
3. Sun gets a database manager, but Oracle owns its InnoDB engine

This is a big deal since this is now in effect a SmartPhone (as the Reg observes) and therefore may be offered with operator subsidies, which seems essential for grabbing market share in the crazy mobile phone business. Nokia needs a success with this one, as its previous Tablets have made little impact beyond an enthusiast niche.

The full specification shows support for quad-band GSM EDGE as well as tri-band WCDMA. There’s also integrated GPS; wi-fi; 5 megapixel camera; Mozilla web browser (not WebKit); Adobe Flash 9.4; Mail for Exchange; 1GB of RAM split between application memory and virtual memory, and 32GB internal storage. Oh, and there’s a slide-out QWERTY keyboard so this could be a great device for messaging.

This comes just after Nokia’s Windows netbook announcement, the Booklet 3G, while the company is also running the Symbian Foundation and supposedly driving Symbian as an open-source mobile OS to rival Google’s Android.

The big question: how many operating systems does Nokia need? I can understand its desire to get on the Windows 7 bandwagon with the Booklet 3G, but why continue with both Maemo and Symbian?

Still, the N900 looks like a neat device; see here for full information and images.

Related posts:

1. Nokia acquires Trolltech,
2. Nokia’s Windows Booklet 3G – Anything but Apple?
3. Nokia Maemo, Intel Moblin gives way to MeeGo

Google Chrome OS is an open source, lightweight operating system that will initially be targeted at netbooks.

says Google. So the gloves are off – not content with targeting Microsoft Exchange and Office with Google Apps, the company is now going for the whole piece, client operating system included.

It’s not as new as all that, of course:

The software architecture is simple — Google Chrome running within a new windowing system on top of a Linux kernel.

says Google’s Sundar Pichai, VP Product Management. According to the release, it intends that developers will write web applications that will run in any “standards-based” browser – though I’m guessing Google will continue to use its Gears extensions which are not part of any W3C standard.

One of the interesting questions is whether Google Chrome OS will stick with these limited goals, or whether it might end up running local applications such as, say, OpenOffice, or a media and DVD player, or games. What about Adobe AIR, will it run on Chrome OS and provide offline capability? My guess, almost certainly yes.

Linux is an excellent choice for a netbook, and it’s been sad to see Windows almost take over there. The reasons seem to be lack of customer acceptance combined with sloppy releases from some OEMs more familiar with Windows. Google won’t be sloppy; but it faces many of the same challenges in winning users. Expect modest initial success, with more interesting implications for the long-term.

Google Chrome OS will run on both x86 as well as ARM chips and we are working with multiple OEMs to bring a number of netbooks to market next year.

says Pichai.

Related posts:

1. Google Chrome: the developer angle
2. Microsoft.com blank in Google Chrome browser history
3. Google Chrome for Mac and Linux will be a long while coming

My own upgrade went better than the last one, but I’ve still had problems. Specifically:

• I had to edit Grub’s menu.lst manually after the upgrade. I always have to do this, since it detects the hard drive configuration incorrectly.
• My Adobe AIR installation was broken and had to be re-installed
• I’ve lost hardware graphics acceleration and desktop effects. This is a laptop with embedded Intel graphics; apparently this is a common problem and Intel graphics support in Jaunty is work in progress. See here for more details an experimental suggested fix, which is not for the faint-hearted.

There are other updates, of course, and I was glad to see Mono 2.0.1 and MonoDevelop 2.0 available in the repository, for .NET development on Linux. If Jaunty is the same as before, but faster and more stable, that is no bad thing, though the shaky Intel graphics support undermines that argument.

My question: why is Canonical persevering with its policy of supposedly major releases every six months? This looks to me like a minor update; would it not be better presented as updates to 8.10, and focusing efforts on 9.10 in October? Six-monthly releases must be a heavy burden for the team.

I don’t mean to put you off Ubuntu. It is well worth trying either as a companion or alternative to Windows and Mac.

Update:

I have fixed my desktop effects. How? First, a little more about the problem. DRI (Direct Rendering Infrastructure) was not enabled. My graphics card (from lspci –nn | grep VGA) is:

Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller [8086:27a2] (rev 03)

The problem I had before was reported in Xorg.0.log as:

Xorg.0.log:(EE) intel(0): [dri] DRIScreenInit failed. Disabling DRI.

I also noticed that /dev/dri/card0 did not exist on my system.

Well, I tried the technique described here. That is, I booted into an older version of the kernel; the oldest available on my system being 2.6.22.14. DRI magically started working. Then I rebooted into the latest version of the kernel, 2.6.28.11. DRI still works. So I am sorted. I’d be interested to know why this works.

Related posts:

1. Ubuntu Linux: the agony and the ecstasy
2. A painful upgrade to Ubuntu Intrepid Ibex
3. Ubuntu Desktop not used in business

Today I patched the Debian server which runs this blog. APT upgraded the following applications:

MySQL 5

Apache 2.2

Clam AntiVirus

Time Zone data (tzdata)

Some of these involve several packages, so 16 packages were updated.

Bear in mind that this is a running system, and that MySQL and Apache are in constant heavy use, mostly by WordPress.

I logged on to the terminal and typed a single command:

apt-get upgrade

The package manager took less than a minute to upgrade all the packages, which had already been downloaded via a scheduled job. Services were stopped and started as needed. No reboot needed. Job done.

I guess a few people trying to access this site got a slow response, but that was all.

Now, how long would it take to upgrade IIS, SQL Server and some server anti-virus package on Windows? What are the odds of getting away without a restart?

Admittedly this is not risk-free. I’ve known package management to get messed up on Linux, and it can take many hours to resolve – but this usually happens on experimental systems. Web servers that stick to the official stable distribution rarely have problems in my experience.

I realise that the comment really referred to desktop Linux, not server, and here the picture is less rosy. In fact, this post was inspired by a difficult upgrade, though in this case it was the entire distribution being updated. Even on the desktop though, the user experience for installing updates and applications is generally much better.

Let’s say I’m looking for an image editor. I click on Add/Remove and type a search:

I like the way the apps show popularity. I’d like a few more things like ratings and comments; but it’s a start. Inkscape looks interesting, so I check it, click Apply Changes, and shortly after I get this dialog:

I double-click, and there it is:

I admit, I did take a few moments to download an example SVG file from the W3C, just to make the screen grab look better. But provided you have broadband, and the app you want is in the list, it is a great experience.

Windows Vista has had a go at this. From Control Panel – Programs and Features you can get to Windows Marketplace, where you might search and find something like The Gimp (free)  or Sketsa SVG Editor (costs). I tried The Gimp, to be more like-with-like. I had to sign in with a Live ID even though it is free. I went through several web dialogs and ended up with a download prompt for a zipped setup. That was it.

In other words, I went through all these steps, but I still do not have The Gimp. OK, I know I have to extract the ZIP and run the setup; but Ubuntu’s Add/Remove spares me all that complication; it is way ahead in usability.

App Store on the iPhone also has it right. For the user, that is. I detest the lock-in and the business model; but usability generally wins. The online stores on games consoles, like XBox Live Marketplace, are good as well. I guess one day we will install or buy most applications this way.

Related posts:

1. Microsoft Silverlight: 10 reasons to love it, 10 reasons to hate it
2. Eee 901 problems – does Asus still care about Linux?
3. Ubuntu Linux: the agony and the ecstasy

I talked about some of the history, differences between the products, the ISO standardisation wars, the ribbon, and the way Microsoft’s pricing escalates in order to charge the maximum to business users. I also mentioned online alternatives like Google docs and asked whether they could contemplate switching entirely to a web-based productivity suite.

It is always interesting talking to people with a real-world perspective, in contrast to the hothouse of Internet discussions and attempting to follow what is happening at the bleeding edge. What I found:

• These folk knew about OpenOffice.org but none use it regularly themeselves; one had a reasonable number of students using it, but only because they were using netbooks running Linux. Not very encouraging for OpenOffice.org since the buzz is that netbooks are increasingly switching to Windows.
• There was very little interest in ISO standards. On the other hand, there was real concern about interoperability, which is related. However, the best solution at the moment is to use Microsoft’s old binary formats throughout. Filters in MS office for OpenDocument, and in OpenOffice.org for Open XML, will be welcome.
  Incidentally, I used Office 2007 PowerPoint for the session. I tried to open the .pptx in OpenOffice.org 3.0; it worked, but there were extra borders round objects and some unwanted text. I saved from Office 2007 as .ppt, re-opened in OpenOffice.org. It was perfect.
• Some had already rolled out Office 2007, and reported that the Ribbon UI was better for new users, but caused problems for some who were familiar with the old menus. Mainly a training issue.
• Education gets generous pricing for MS Office. There was interest in saving money by using OpenOffice.org, but the sums involved are relatively small. We discussed the ethical issue – whether it is right to get young people hooked on a product that will cost them or their businesses dearly later on – but this particular group didn’t engage with this much. Little desire to change the world; focused on getting their work done.
• I mentioned the negative Becta report on Vista and Office 2007, which I also looked at again in preparation. I was struck again by what a poor report it is, ducking important issues and giving a rose-tinted view of ODF, though I am in sympathy with Becta’s efforts to promote choice and open source in education. However, none of this group had read the report, or even heard of it. Becta is a government organization focused on technology in education.
• There was little enthusiasm for web-based office suites. Interest perked up a little when I mentioned Google Gears and the possibility of seamless online/offline use. One person said his school was rural and could not get broadband at all.

My overall impression is that Microsoft Office remains dominant in the institutions represented by this group, and that seems unlikely to change soon. The web-based suites have more chance of breaking the habit, since they represent a more fundamental shift than simply moving from one fat desktop application to another.

I would likely have got a better attendance for a seminar on rolling out Office 2007.

Related posts:

1. Becta’s report on Vista and Office 2007: wise advice, or mere polemic?
2. OpenOffice to become adware?
3. The cloud in education: Google Apps vs Live@Edu

The update manager started off confidently enough, though it sat for a long time on ldconfig deferred processing. Then it asked for a restart, and things started going wrong. Ubuntu could only boot to a terminal prompt, since it was missing packages needed for X, the graphical server, to start. I tried to fix this with apt-get; but I had another problem: the wifi connection was down. I managed to get this working with ifconfig and iwconfig, and repaired my system with apt-get update and apt-get dist-upgrade. This downloaded and installed some 340MB of packages, after which I could boot to the desktop.

I was not done yet. On startup, Ubuntu was pausing when configuring the network. When the desktop appeared, I had the problem usually expressed as nm-applet not appearing in the panel. This actually meant that the network manager had crashed. If I tried to restart it, it said ”no connections defined” and hung with some other errors. Once again, I could only restore wifi by fidding with console commands. I discovered I was not alone with the nm-applet problem. The fix that worked for me was to remove all references to network devices other than loopback in /etc/network/interfaces, as described here. Restarted, the network applet returned, and I could finally connect conveniently.

I got a surprise when I tried to browse the web. The upgrade had removed most of my applications, including FireFox and OpenOffice. I had to reinstall these using Add/Remove applications. I did find that FireFox had remembered my settings, once reinstalled, for which I was grateful.

Now that Intrepid Ibex is up and running, it will probably be as stable, fast and capable as Hardy Heron before it – really, it was. Linux is great, honest.

Related posts:

1. Gutsy Ubuntu and Precipice Computing
2. Windows 7: cheap prices but painful upgrade for EU
3. Painful Debian / Ubuntu SSL bug