{"id":210,"date":"2007-05-07T12:42:52","date_gmt":"2007-05-07T11:42:52","guid":{"rendered":"http:\/\/www.itwriting.com\/blog\/?p=210"},"modified":"2007-05-07T12:42:52","modified_gmt":"2007-05-07T11:42:52","slug":"hi-got-a-dell-outlook-slow-let-me-fix-it","status":"publish","type":"post","link":"https:\/\/www.itwriting.com\/blog\/210-hi-got-a-dell-outlook-slow-let-me-fix-it.html","title":{"rendered":"Hi, got a Dell? Outlook slow? Let me fix it"},"content":{"rendered":"

I enjoyed this comment from Thad Leingang<\/a> who found one of my posts on Outlook 2007 performance problems<\/a>. He is one of many to suffer from a Dell add-in installed by default called Media Direct; I’m not sure what this is meant to do, but as a side-effect it apparently slows Outlook 2007 to a crawl. Leingang fixed the issue thanks to an earlier comment here, but for him that was not enough:<\/p>\n

\n

I have made it a personal mission to seek out every DELL XPS1210 customer and tell him to ditch Media Direct. I am in sales and travel quite a bit. So in the past 3 weeks, I have interacted with 7 M1210 users. For instance, in Airports it is easy to spot the other Business travelers and it is customary to size-up each other\u2019s package (PC that it). \u201cHi there, I see you have a M1210. Are you having a performance problem with your Outlook?\u201d At first, I often get this \u201cwho the heck are you\u201d look but after I explain more, I see tears form in their eyes. Tears of gratitude! Last Sunday in salt Lake airport, I help a guy named Dave delete Media Direct from his Dell. I was rewarded with free beer until I could drink no more (I had to catch my flight.) I even receive an unsolicited hug from a lovely lady in Irvine.<\/p>\n<\/blockquote>\n

But why are users resorting to peer-to-peer support in airport lounges? Mainly because of the failure of the official alternative:<\/font><\/p>\n

\n

After I fixed my PC, My IT guy (Charlie) called Dell support and they said, \u201cOh yea, we are aware of this issue.\u201d THEN WHY THE #@&amp;K did you not tell us in the last 6 support emails we entered? \u201cI am sorry sir, I will report this to my manager\u201d BULL. This is undoubtedly a Dell problem!<\/p>\n<\/blockquote>\n

I would be interested to know, first, whether Dell has fixed the issue with this add-in; and second, whether it has bothered to email its registered customers with the information Leingang is dispensing on his travels.<\/p>\n

 <\/p>\n

Technorati tags: dell<\/a>, outlook<\/a>, outlook 2007<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

I enjoyed this comment from Thad Leingang who found one of my posts on Outlook 2007 performance problems. He is one of many to suffer from a Dell add-in installed by default called Media Direct; I’m not sure what this is meant to do, but as a side-effect it apparently slows Outlook 2007 to a crawl. … Continue reading Hi, got a Dell? Outlook slow? Let me fix it<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[79,97],"tags":[],"class_list":["post-210","post","type-post","status-publish","format-standard","hentry","category-software","category-windows"],"_links":{"self":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts\/210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/comments?post=210"}],"version-history":[{"count":0,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts\/210\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/media?parent=210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/categories?post=210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/tags?post=210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}