{"id":2417,"date":"2013-09-19T20:44:24","date_gmt":"2013-09-19T20:44:24","guid":{"rendered":"http:\/\/gadgets.itwriting.com\/?p=2417"},"modified":"2013-09-19T20:44:24","modified_gmt":"2013-09-19T20:44:24","slug":"fixing-a-slow-lenovo-laptop","status":"publish","type":"post","link":"https:\/\/www.itwriting.com\/blog\/2417-fixing-a-slow-lenovo-laptop.html","title":{"rendered":"Fixing a slow Lenovo laptop"},"content":{"rendered":"<p>Here is a problem I\u2019ve not seen before. A Lenovo Thinkpad E530 laptop running Windows 7, which after working fine for months developed a critical problem. On start up the user would see the network icon in the notification area (bottom right) show a busy icon or a red cross. No network connectivity, and the machine almost unusable.<\/p>\n<p>After around 20 to 25 minutes the network sprang into life and everything was fine, until the next reboot when the problem repeated.<\/p>\n<p>I fixed several errors in the event log to no avail. The problem persisted.<\/p>\n<p>Went into msconfig and did the usual trick of disabling all non-Microsoft services and startup items. Everything worked fine. Laptop booted quickly and connected to the network.<\/p>\n<p>What was the culprit? Trial, error and instinct eventually narrowed it down to an Intel service: Bluetooth Device Monitor. If enabled, 25 minute boot. If disabled, two minute boot.<\/p>\n<p>I updated the Intel Bluetooth driver, a substantial 300MB download. This fixed it. I noticed that the updated Bluetooth Device Monitor now says it is from Motorola:<\/p>\n<p><a href=\"http:\/\/gadgets.itwriting.com\/wp-content\/uploads\/2013\/09\/image11.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-left-width: 0px; border-right-width: 0px; background-image: none; border-bottom-width: 0px; padding-top: 0px; padding-left: 0px; display: inline; padding-right: 0px; border-top-width: 0px\" border=\"0\" alt=\"image\" src=\"http:\/\/gadgets.itwriting.com\/wp-content\/uploads\/2013\/09\/image_thumb11.png\" width=\"404\" height=\"271\"><\/a><\/p>\n<p>I understand it was always provided by Motorola but previously signed by Intel.<\/p>\n<p>Posted here in case others run into this issue.<\/p>\n<p><strong>Update<\/strong>: this seems to be a common problem. It seems that a recent Microsoft update is incompatible with some versions of the Bluetooth driver. See <a href=\"http:\/\/h30434.www3.hp.com\/t5\/Notebook-Lockups-Freezes-Hangs\/Bluetooth-Device-Monitor\/td-p\/2950799\" target=\"_blank\">here<\/a> for discussion on the HP support forums, where it has occurred with the HP Probook 4540s and others. <\/p>\n<p>As noted in the comments, I used Lenovo\u2019s system update utility to grab the more recent \u201cMotorola\u201d driver. It shows there as an optional update. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here is a problem I\u2019ve not seen before. A Lenovo Thinkpad E530 laptop running Windows 7, which after working fine for months developed a critical problem. On start up the user would see the network icon in the notification area (bottom right) show a busy icon or a red cross. No network connectivity, and the &hellip; <a href=\"https:\/\/www.itwriting.com\/blog\/2417-fixing-a-slow-lenovo-laptop.html\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Fixing a slow Lenovo laptop<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1147,97],"tags":[1189,537],"class_list":["post-2417","post","type-post","status-publish","format-standard","hentry","category-laptops","category-windows","tag-bluetooth","tag-lenovo"],"_links":{"self":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts\/2417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/comments?post=2417"}],"version-history":[{"count":0,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts\/2417\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/media?parent=2417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/categories?post=2417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/tags?post=2417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}