{"id":7557,"date":"2013-08-08T13:15:05","date_gmt":"2013-08-08T12:15:05","guid":{"rendered":"http:\/\/www.itwriting.com\/blog\/?p=7557"},"modified":"2013-08-08T13:15:05","modified_gmt":"2013-08-08T12:15:05","slug":"email-hassles-with-android-and-exchange-couldnt-open-connection-to-server","status":"publish","type":"post","link":"https:\/\/www.itwriting.com\/blog\/7557-email-hassles-with-android-and-exchange-couldnt-open-connection-to-server.html","title":{"rendered":"Email hassles with Android and Exchange: couldn\u2019t open connection to server"},"content":{"rendered":"<p>I have an Asus\/Google Nexus 7 which is set up to receive mail from Exchange 2010.<\/p>\n<p>At least, it was. Some time ago it stopped receiving mail. When the mail client tried to sync, I got this message:<\/p>\n<p><a href=\"http:\/\/www.itwriting.com\/blog\/wp-content\/uploads\/2013\/08\/image2.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-top: 0px; border-right: 0px; background-image: none; border-bottom: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; border-left: 0px; display: inline; padding-right: 0px\" border=\"0\" alt=\"image\" src=\"http:\/\/www.itwriting.com\/blog\/wp-content\/uploads\/2013\/08\/image_thumb2.png\" width=\"244\" height=\"73\" \/><\/a><\/p>\n<p>\u201cCouldn\u2019t open connection to server due to security error\u201d.<\/p>\n<p>The message is not particularly clear. I went back into the account settings and verified everything (including Accept all SSL certificates, since mine is self-signed) and it was all fine \u2013 as I knew it would be, since it used to work.<\/p>\n<p>The error, it turns out, is to do with ActiveSync policies. Exchange is detecting that the device is not in conformance, and refusing to sync. Odd, since my ActiveSync policies are relaxed and allow anything.<\/p>\n<p>I removed the account and added it back. Ah, now I have this dialog:<\/p>\n<p><a href=\"http:\/\/www.itwriting.com\/blog\/wp-content\/uploads\/2013\/08\/image3.png\"><img loading=\"lazy\" decoding=\"async\" title=\"image\" style=\"border-top: 0px; border-right: 0px; background-image: none; border-bottom: 0px; padding-top: 0px; padding-left: 0px; margin: 0px; border-left: 0px; display: inline; padding-right: 0px\" border=\"0\" alt=\"image\" src=\"http:\/\/www.itwriting.com\/blog\/wp-content\/uploads\/2013\/08\/image_thumb3.png\" width=\"241\" height=\"244\" \/><\/a><\/p>\n<p>I tapped Activate and everything was fine. Mail now syncs again.<\/p>\n<p>I am still not sure how you find this dialog if it does not pop up automatically.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have an Asus\/Google Nexus 7 which is set up to receive mail from Exchange 2010. At least, it was. Some time ago it stopped receiving mail. When the mail client tried to sync, I got this message: \u201cCouldn\u2019t open connection to server due to security error\u201d. The message is not particularly clear. I went &hellip; <a href=\"https:\/\/www.itwriting.com\/blog\/7557-email-hassles-with-android-and-exchange-couldnt-open-connection-to-server.html\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Email hassles with Android and Exchange: couldn\u2019t open connection to server<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,32,55],"tags":[143,374,634],"class_list":["post-7557","post","type-post","status-publish","format-standard","hentry","category-email","category-exchange","category-microsoft","tag-android","tag-exchange","tag-nexus"],"_links":{"self":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts\/7557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/comments?post=7557"}],"version-history":[{"count":0,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/posts\/7557\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/media?parent=7557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/categories?post=7557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.itwriting.com\/blog\/wp-json\/wp\/v2\/tags?post=7557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}