All posts by Tim Anderson

Why your new 2TB or 3TB drive will not work with Windows Backup

When Windows Vista and Server 2008 were released, Microsoft turned its back on tape backup. The built-in backup utility only backs up to hard drives. Windows 7 and Server 2008 R2 continue this policy. The recommended strategy for Small Business Server 2008 and 2011, for example, is to have a bunch of external USB drives and to use them in rotation.

Windows Server Backup, and its command-line version wbadmin, work well enough, but users with growing storage requirements have been buying larger external drives. That seems fine: external USB drives with 2TB and 3TB capacities are now commonplace. Except that they often run into problems when used with Windows Server Backup. You might see error 2155348010 or 0x8078002A, or “The request could not be performed because of an I/O device error”, or some other error.

The reason is that most of these large drives have a 4K sector size, rather than the older 512 byte sector size. You can get a patch for Windows 7 and Windows Server 2008 R2 that fixes most problems, but it does not fix the backup issue.

The further reason is that Windows Server Backup uses VHD virtual drives as its file format. The VHD format presumes the use of 512byte sectors, and the drivers that read and write data are optimised for this. You cannot create or mount VHDs on a disk with 4K sectors.

Microsoft has more information here and here.

Some drives have a firmware option to emulate 512byte sectors. These drives work, but with a performance penalty. Western Digital is one such, and you have a WD drive you may be in luck. See this post for details.

What is disappointing here is that these drives are mostly sold without any warning about these compatibility issues. The drive vendors will say that Microsoft should update its backup software; this is correct, but since the problem seems to be inherent to the VHD format it is not trivial to do so.

Another problem is that discovering whether or not the drive you are about to buy has a 4K sector size is not easy. Once purchased, you can find out by attaching the drive. opening an administrative command prompt, and running:

fsutil fsinfo ntfsinfo x:

where x is the drive letter of the target drive. This will show the sector size, and may even include the words “Not supported” in the output.

Windows Server 8 introduces the .VHDX format which both supports larger drives, and also fixes the issues with 4K sector sizes.

 

Backup and file history in Windows 8 Consumer Preview: a million options to confuse you

How is backup in Windows 8? Does it have online backup? Do files sync to SkyDrive like Apple’s iCloud?

Reasonable questions. I had a poke around in Windows 8 Consumer Preview. Search for Backup in the Start menu:

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Not that then. Search in Control Panel:

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More promising. So what is File History, is that the essence of Backup in Windows 8?

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The essentials seem to be: File History is off by default. If Windows finds a drive other than the system drive, it will propose it for File History as above, otherwise it invites you to connect an external drive. Here are the Advanced settings:

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You had better make sure that everything you want to save is in a library, because while there is also an Exclude folders option, I cannot see an Include folders option.

But File History is not, to my mind, backup. It will not recover your system or your applications. Oddly, if you want to see all the backup options, do not search for backup; search for recovery.

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This is where things get strange. Go into Windows 7 File Recovery, which sounds like some legacy thing, and there is the old backup – yes, it does backup as well as recovery:

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Note that from here I can also create a system image or a repair disc.

Alternatively there is the new Recovery feature:

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Reset seems clear enough: a clean install, or at least, restoration of the OEM install that came when your PC was new.

Refresh though is more opaque. What exactly happens if you click Refresh?

Refreshing your PC reinstalls Windows and keeps your personal files, settings, and any apps that came with your PC and apps that you installed from Windows Store.

It seems to me that Refresh is essentially a Reset followed by restoration of Windows Store apps, settings, and your files as defined by Windows, probably the same as in File History but who knows? If you have a folder in your C drive called “Important stuff”, my guess is that neither File History nor Refresh will pay it any regard. Don’t do that.

The disappointment of Refresh is that it does not preserve other application installs, you know, like AutoCAD, Photoshop, that custom business app written in VB6 and somehow persuaded to work, and so on. Refresh could be less than refreshing for some users.

Advanced tools includes an option to create a recovery drive. It is not clear to me though what gets included here. On my system I was invited to insert a USB flash drive with at least 256MB capacity, which suggests that not much gets recovered.

Finally, I mentioned SkyDrive and online backup.

There is an online backup service built into Windows Server 8, but which is only available to test if you are in the USA. Might this also be offered to Windows 8 client users? It seems to me possible, but I cannot see it in the Consumer Preview.

What about SkyDrive? Microsoft is promising some strong SkyDrive integration, which will let you:

  • Open and save documents direct to SkyDrive in Metro
  • Have a SkyDrive folder in Windows Explorer
  • Get files from your PC remotely via SkyDrive.com

All good stuff; but I cannot see the desktop SkyDrive app in Windows 8 Consumer Preview. Details are here, where Microsoft’s Mike Torres says:

we aren’t talking about availability right now – but it won’t be available this week.

where “this week” means Consumer Preview week.

I have the Metro SkyDrive app on a Windows 8 slate that is not domain-joined. On my desktop PC, I domain-joined the Windows 8 install. Tried to run SkyDrive and got this:

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Hmm. Does that mean not using a domain-joined PC? I went to Users as instructed. There is no “Switch to a Microsoft account” option, but there is an option to “Connect your domain account to your Microsoft account to sync PC settings”:

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Hang on a moment. What, exactly, does this do? In particular, what does that last option, “Sign-in info”, mean? That if someone hacks my Live ID they have my domain login too?

How are app settings synced if I have different apps installed? What about different versions of the same app, or is this just Metro apps that can be presumed to be kept updated? What about PCs with different hardware that needs different settings, say Aero enabled on one but not another?

Again, reasonable questions, but don’t bother pressing F1. Nothing will happen.

Conclusion? If you want to backup your files or your system in Windows 8, you are in luck; there are a million options. I do not think you can call this simple though, and my guess is that wrong choices will be made and will be costly. 

My choice? Personally I like what Microsoft now calls “Windows 7 recovery”. It does an incremental backup of your entire PC, apps, “C:\important stuff” and everything. And it works. I do not see that any of the newer options replicates this.

Why is MusicCityDownload.exe in my Windows folder?

I had this question, and did not find much on a quick search, so here is the answer.

I figured that MusicCityDownload.exe was probably not malware, since it looks so much like malware. I mean, surely a malware writer would call their executable spladmin.exe or something like that.

This proved correct. The clue was to look at the executable properties, discover that it is signed by MarkAny Inc which has some DRM technology, and then that it gets installed with Samsung’s Kies media management application. I doubt you will miss Kies so you might want to uninstall it, but it is not actually harmful as far as I am aware so you can stop worrying about MusicCityDownload.exe.

The best ear buds I have heard: Wolfson’s Digital Silence DS-421D with noise cancellation

At the Mobile World Congress in Barcelona last month I caught up with Wolfson Microelectronics, who make digital converter chips and other audio components. They do not sell many products to end users, but are making an exception for the Digital Silence range of noise-cancelling headsets.

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The origin of the technology here is in the company’s 2007 acquisition of Sonaptic Ltd, specialists in micro-acoustics, or in other words getting good sound from mobile devices.

The Digital Silence range is unusual among ear buds in including noise cancellation. In other words, microphones on the outside of the buds pick up external sounds, phase reverse them, and add them to the input signal so that you hear more of the music (or voice, if listening to a call) and less of the external sound.

The new Digital Silence range has three models, of which I have been testing the DS-421D, which is set for general availability shortly.

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What you get is a stereo headset with clip-on controller, spare ear foams, mini-jack adaptors to cope with the fact that some mobiles wire up their 4-pole mini-jacks differently, USB charging cable, and a black zip-up carrying case. As with most headsets, there is also a built-in microphone and answer button. By default they are iPhone-ready, but will work with pretty much any mobile or player with a standard 3.5mm mini-jack output.

The controller has a rechargeable battery, charged by a USB connection, and specified to last for 14 hours of playback. A switch on the controller enables ANC and lights a green LED to show that the battery is OK. The ear buds work without ANC as well, so if the battery gives out you still have music. In a quiet environment, you might also prefer not to use ANC in case it adds artefacts to the sound.

A button on the side of the controller marked Monitor has a dual purpose. Press it to mute the sound; or press and hold to change the ANC filter. There is no display, but the unit plays one, two or three beeps to indicate the selection:

General: 20dB cancellation across a wide frequency band

Aeroplane: Low frequency cancellation such as found in an aeroplane is emphasised.

Office: Speech frequency cancellation around 200Hz – 1kHz is emphasised

Other products in the range are the DS-101A (around £30.00) and the DS-321D (around £50). I do not have a price yet for the DS-421D itself but was told “Under £100”. The DS-101A does not have selectable filters or a call/answer button.

Sound quality

Enough of the technology, how is the sound? This is what counts, and I am impressed. The DS-421D headset sounds excellent even without ANC engaged. No amount of noise cancellation would make them good if they were poor to begin with, and I suspect this fundamental good design is actually more important than the clever processing.

I used a variety of ear-buds for comparison. My regular set are Shure SE210 noise-isolating (not cancelling) ear-buds which I find easily out-perform the ones that come free with smartphones and iPods. I was taken aback by how much better the 421D sounded. The biggest difference is in the bass extension, but the sound is also smoother but without loss of clarity. These are the first ear buds I have used where you do not feel you are compromising by not using over the ear headphones.

The noise cancelling works. Don’t have unrealistic expectations, these will not deliver “digital silence”, but they will substantially reduce the noise. It is a bit like shutting it behind a door. There is also a slight change in the quality of the sound, for the better in my opinion, being a little richer than before. I used the DS-421D on an aeroplane and on the London Underground and had worthwhile results in both cases. I could have the volume lower and still enjoy the music.

I also compared the DS-421D to a set of Sennheiser PXC 300 foldable noise-cancelling headphones. The PXC 300 was slightly more effective in killing background noise, but the reason I tend to leave these at home is that they are bulky and use two AAA batteries which give out if I forget to switch them off. The DS-421D is more convenient. As for sound quality, it is close and I might even give 421D the edge.

The DS-421D is mainly for music, but I found the headset functionality useful too. I used it for Skype on a Windows 8 tablet and it worked much better than using the built-in microphone.

Design

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The design of the DS-421D  is excellent in terms of technology, but I am not so sure about the ergonomics. The length of cable between the ear buds and the controller is short, so you cannot clip the controller to your belt. It must be on your collar or perhaps top pocket. You could leave it dangling, but it is heavy enough to be a nuisance if you do.

Visually, the design looks a bit geeky to me; not unattractive, but I can imagine the DS-421D losing out among the more fashion-conscious purchasers.

Conclusion

Regular traveller who likes music? I recommend you give these a try. Now you can have noise-cancellation and high quality sound and a small, light headset.

Technical addendum

Wolfson’s noise-cancelling system is called myZone ANC (Ambient Noise Cancellation) which the company says uses “feed-forward, rather than the usual feedback systems”.

What is that then? I hunted around and eventually found Wolfson’s white paper on the subject*. Here is an illustration of feedback versus feed-forward:

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The figure on the left is a feedback system where the microphone is placed between the loudspeaker and the ear. In the feed-forward system the microphone is external so that the external noise is detected, inverted and added to the input. An advantage is that this does not require a sealed enclosure around the ear.

The main problem with implementation is time-aligning the cancellation signal with the input signal. Wolfson’s solution:

By placing microphones at the rim of the headphone, the ambient noise signal can be acquired and driven to the loudspeaker in advance of its arrival at the eardrum, thus compensating for the intrinsic response time of the loudspeaker.

The illustration in the paper shows a ring array of 5 microphones around each headphone, but since the DS-421D is a small earbud I doubt it has such an array. There is only one visible microphone aperture. Still, this gives some indication of the technology used.

Wolfson did not invent feed-forward as far as I know, so its innovation is in the area of how to achieve accurate time-alignment of the cancellation signal.

*The paper is called Ambient Noise Cancellation for Headphones and Headsets. I cannot find a direct link, but if you go here and search for resources for the WM2002 you will find it.

A hit: Wordament on Windows 8 Consumer Preview

Games do not matter; and yet they do, for many reasons. One is that a great game makes you want to pick up a tablet, which means you will probably end up using it for other things as well. I admit, one reason I like the iPad is because it has Funbridge, endlessly entertaining for Bridge players, and not available on any other mobile device (though Funbridge has become expensive and I play it less these days).

If Microsoft is to make a success of Windows 8 then, it needs some excellent games, and Wordament is the best so far. It is not dissimilar to Boggle, a shake-and-find-the-words game which has come to iOS courtesy of EA after enduring popularity in the physical world. Wordament offers a grid of 16 letters and you have to form words by dragging your finger over adjacent letters – I presume this also works with the mouse but have not tried it.

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What makes Wordament fun though, in contrast to Boggle, is that after each 2 minute game you get to know how you did versus everyone else who played that game.

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It is the same as with Funbridge: the fact that you are competing with others, even in a fairly anonymous manner and with no prizes, transforms the game into something compelling.

Three or four exclusive games as good as this, and everyone will want a Windows 8 slate.

Currently Wordament is also available on Windows Phone 7.

Windows 8 Consumer Preview tip: use compatibility mode for driver installation

I have a Kodak ESP 725o network printer, and was trying to set it up on Windows 8 Consumer Preview. The setup software detected the printer OK, then gave a strange error:

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“The application called an interface that was marshalled for a different thread.” Hmm.

The solution is to run the installer in Windows 7 compatibility mode. Doing this in Windows 8 takes a few steps. First, find the setup app in the Start menu:

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then right-click to show the options menu, or if using touch, drag the shortcut up slightly and release for the same result. Then click or tap Open file location.

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This shows the application in Explorer on the desktop. If you prefer to get there by another route, that is fine too. Right-click the executable, choose Properties, and then Compatibility. Select Windows 7 and click OK.

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Run the printer setup utility, and if you are lucky (as I was in this case) it will install the driver for you perfectly.

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Farewell to Mobile World Congress at the Fira Montjuïc Barcelona

Mobile World Congress 2012 is over, and while the event will remain in Barcelona next year and for the foreseeable future, this was the last to take place at the Fira Montjuic in the centre of the city. Next year’s event will be at the Fira Gran Via, a modern venue with 240,000 m2 of floor space, four times more space that at Montjuic. 

It is needed; this year’s MWC was over-crowded, with every inch of the site taken up by stands and so many people that it was difficult to get from one hall to another. Nevertheless I am sorry it is moving, since the Fira Montjuic is a romantic venue that pleasantly contrasted the technical content.

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That said, no doubt many unofficial events will still take place in the old part of Barcelona, like Huawei’s Device Night, spotted on the way back from another event. I have no idea why these people are in costume, or what Huawei mobile devices have to do with the Passion of Sailing.

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Images from Mobile World Congress – Huawei’s SmartPhone horse, a Lego robot that collects trash

There are some striking artifacts at Mobile World Congress this year. One is Huawei’s winged horse which stands proudly above one of the fountains.

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It is made of smartphones, as this close up of a leg shows.

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Impressive, though it is an expensive way to make a statue and I cannot help being reminded of the anti-capitalist protestors at the gate. Perhaps these are factory rejects.

Another amusing piece is this Lego robot which collects trash and drops it in the bin.

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Unfortunately I cannot remember what this is promoting!

Ford Microsoft car makes an appearance at Mobile World Congress

At the Showstoppers event just before the Mobile World Congress in Barcelona it was hard to miss the Ford car emblazoned with SYNC Ford Microsoft.

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So what is this all about? Apparently, the European launch of in-car computers that hook up to Ford’s cloud services. Cue all the jokes about “if your car ran Windows.”

You have to provide the connectivity, for example by docking your smartphone. You can then stream music with voice control, make calls again with voice control, or if you hear a funny noise, send a diagnostic report on your car to Ford or perhaps your dealer.

Why bother with an in-car computer running Windows embedded, when you could just dock a smartphone and let that do all the work? That was my question too, though there are integration benefits. Some details are being held back for an announcement tomorrow.

By the the way if you think the picture is rubbish, blames the Samsung Slate 7, which was used to create this entire post.