All posts by Tim Anderson

audio, mobile, music industry

Spotify everywhere: now on Logitech Squeezebox as well as Sonos, Smartphones

Spotify, the music streaming service, has announced a partnership with Logitech to enable subscribers to play music via Squeezebox. Logitech already has a partnership with Napster for a similar service, but Spotify is winning in terms of usability, ubiquity and mind share.

It follows a similar agreement last September between Spotify and Sonos, a Squeezbox rival. The company has also announced support for Windows Phone 7, which joins Apple iPhone/iPad, Google Android, and Nokia Symbian among supported smartphones.

Spotify is available for free on a PC or Mac, but supported by advertising, making it like a commercial radio station where you choose the music. However only paying subscribers get the benefit of using the service from these other platforms.

In my view streaming is the future of mainstream music distribution, so I see this as significant. Why pay for downloads, when you can choose from a vast catalogue and play what you want when you want?

The main snag with Spotify is that some artists are not available on the service, and some countries (including the USA) cannot get Spotify. Still, if it builds a big enough customer base, the music industry may find it cannot do without the service.

gaming

Xbox Kinect has sold 8 million since launch, and is driving more controller-free features

At CES in Las Vegas today, Microsoft CEO Steve Ballmer announced that Microsoft has sold 8 million Kinect sensor devices since its launch late last year.

He also announced an AvatarKinect feature for Xbox Live subscribers, which enables your avatar to mimic your movements and expressions, and controller-free selection of movies from Netflix and Hulu as well as the Zune marketplace, using gestures and voice.

I got Kinect at launch and have mixed feelings about it. It has not had much use because the games we have so far are not particularly exciting.

The device itself is exciting though; and given its rapid adoption it seems reasonable to expect that the next batch of games will be more compelling.

The evidence is that the controller-free concept has caught people’s imagination. It has also done something important for the Xbox: rescued it from the niche of hardcore first-person shooters in which it was to some extent trapped.

apple, music industry

2010 a bad year for UK music sales as CDs decline and paid-for downloads fail to compensate

The BPI has reported figures for 2010 music sales in the UK. In brief, digital (download) album sales increased from 16.1m to 21m (+4.9m); but CD sales declined from 112.5m to 98.5m (-14m).

To be fair, the “singles” market – that is, individual tracks downloaded – rose from 152.7m to 161.8m (+9.1m). If an album contains on average 12 tracks, that would be roughly equivalent to another 0.75m albums. CD single sales are tiny at 1.9m.

Overall it is still a significant decline. What is most worrying for the industry is that CD sales still dominate – there were 4.5 times as many CD albums sold as digital. Anyone can see that the CD market is in severe decline. Shops that stock back-catalogue in depth have disappeared from many high streets, leaving this market to online retailers like Amazon.

The BPI says piracy is the core problem:

Despite unprecedented demand for music, and strong innovation offering consumers new ways to access music online, legal downloads are unable to offset the decline in CD sales because they are dwarfed by illegal competition.

While this may be true up to a point, another way of looking at it is that technology is making the old purchase model for music obsolete. Digital music is so easy to acquire and share that it is hard to persuade people to pay per-track or per-album. It is also a rather poor deal for the purchaser, in that they get no resale rights or tangible goods.

The BPI does not mention it; but another thing I see frequently is where someone buys a CD, rips it to their hard drive, and then sells the CD on. This also costs the industry a sale.

Old-style piracy is a problem too. The market for Beatles Remasters box sets was badly damaged by far east copies, available in bulk for a fraction of the price. There is no easy way for a customer buying online to know whether or not they are getting the real thing.

Instead, the business model that makes sense is a subscription like that offered by Spotify. There is no pretence that users own the music they listen to: rather, they play what they like where they like, choosing from a vast online catalogue.

Apple seems resistant to the idea though, which is understandable since it does so well with its existing iTunes store. And even if subscriptions do catch on, there is no guarantee that the revenue will equal that of the old days of the CD.

Those days will never return though; and the industry should get behind the streaming model as it is so good for their customers. It also has the advantage that they keep paying, whereas people tend to stop buying music once they feel they have enough.

See also: Mark Mulligan’s post about the death of physical media products.

audio

How to get better sound: higher resolution, or something else?

A topic of enduring interest for me is the audible benefit (or otherwise) of high-resolution audio such as SACD, the near-obsolete DVD Audio, or increasingly downloads offered in 24-bit/96 kHz or better resolution, versus the 16/44 resolution of CD, also known as “redbook” because this part of the CD’s specification was defined in a red book.

I wrote a piece on this last year, which is still among the most-read articles on this web site, so I am not the only one.

Today I came across some old articles by Dave Moulton which I enjoyed. He is an audio engineer who has also worked on the subjective measurement of audio systems – in other words, if you are a maker of audio equipment you can go to him and say, “this new feature of ours, does it really make a difference or sound better?”

Moulton wrote a series of pieces starting here which examine the human aspect of audio technology. One of them explains why we exaggerate small differences. He is also, as I suppose I am, sceptical about the benefits of high resolution audio:

… the resolution benefits of 20-bit and 24-bit signals are not only hard to hear, they’re, well, inaudible as we currently do it. Uh-oh!

and I like his awareness of the “system” – not just the equipment in our living rooms, but the entire chain:

When we have a SYSTEM with really smooth response (say, +/- .5 dB) from 30 Hz. to 17 kHz., from microphone diaphragm to eardrum, well, then we really have something to brag about. And UNTIL we can do this, it doesn’t do a lot of good to invest a lot of bucks in dramatically extending the response of a single stage.

Another series of articles is specifically on high resolution audio.

Of course high-resolution is valuable for mixing, mastering and audio processing, where there is a danger of cumulative error; and I accept that there could be cases where there is some small benefit in high-resolution playback equipment. That said, this is a much-misunderstood area; and audio vendors are happy to exploit our natural instinct to believe that bigger numbers must mean better sound.

I still see people drawing sound curves with steps in them to show that increasing the sample rate must improve the accuracy of the curves – when it has been shown that this is not the way digital audio works. There are some excellent papers here (click the link for Support) by Dan Lavry of Lavry Engineering, makers of high-end digital audio converters, which explain the mathematics:

Let us review Nyquist Sampling Theory: A sampled waveforms contains ALL the information without any distortions, when the sampling rate exceeds twice the highest frequency contained by the sampled waveform. Note that once we agree on what constitutes audio bandwidth, we need not sample much faster than twice that bandwidth to have the ability to retrieve 100% of the original signal.

Despite my high-res scepticism, I am still keen on getting the best sound I can afford at home. In fact, this is why it is important to have this debate. We need to know what it is worth spending money on.

In the end, it makes sense to invest in differences that you can easily hear, such as those between loudspeakers, rather than in differences that are subtle to the point where you can debate whether they are audible at all.

apple, audio, mobile, reviews

Review: Audyssey iPhone Audio Dock South of Market Edition

How good can a dock for an Apple iPod or iPhone sound? Pretty good, as this high-end South of Market Audio Dock from Audyssey demonstrates. If you think all iPod docks have thin, tinny bass, think again. It also turns out to be a neat speakerphone.

The dock has a distinctive bulbous shape, measuring around 24cm (9.5”) square on its largest side, with the dock mounted on the front edge. The unit is designed to sit on a desk or table and is surprisingly heavy for its size – probably an encouraging sign. Viewed from the front it looks tall and compact.

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The side view though shows that the speakers do have some room to breathe.

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As you can see, the speakers are firing more or less sideways. This is not ideal for stereo imaging, but in practice the dock delivers a wider image than you might expect.

Here is what you get out of the box: the dock, a remote with a battery, a USB cable, and two 3.5mm audio cables.

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Getting started is just a matter of putting the battery in the remote (slightly fiddly), plugging in the power cable, docking your iPod or iPhone, and playing some music. There is also an app you can download that provides some additional settings.

Before going into more detail about what this dock is capable of, let me say immediately that the sound quality is excellent. Words that come to mind are crisp, deep, rich, smooth and powerful. Vocals have real presence. The dock successfully conveyed the drama of a Mahler symphony, the growl of Tom Waits, the complex rhythms and pace of Santana, and the tender emotion of English folk singer Sandy Denny. Once I started playing music, I did not want to stop.

The secret of this high quality is twofold. First, the electronics follows high-end principles. There are four speakers – two 4-inch woofers, two .75 inch tweeters – which are powered by four separate amplifiers controlled by an active crossover. By contrast, a typical home hi-fi would have two amplifiers driving speakers with passive crossovers. Active crossovers mean that the musical signal is divided into the optimum frequencies for each speaker driver at a low level, introducing less distortion and improving control.

Audyssey takes further advantage of this, by using software processing to mitigate the limitations of the speaker drivers. That’s no surprise, since Audyssey specialises in audio processing technology for other manufacturers, which gets incorporated into home theatre and in-car equipment.

According to the specification, there are several techniques implemented in this dock. BassXT extends the bass response by boosting the signal dynamically to flatten the frequency response at a point when it would normally be dropping off. Audyssey EQ corrects “time and frequency response” imperfections introduced by the loudspeakers and cabinets. Dynamic EQ performs frequency response correction to preserve a flat response as volume changes. Dynamic Volume evens out the volume level to compensate for differences in the volume of the source.

Some of these features can be controlled or disabled by a companion iOS app, free to install. Specifically, you can disable Dynamic Volume or set it to optimize for Background Listening; you can apply tone controls including a single tone control called Tilt or traditional bass and treble; or you can set your own custom EQ.

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I admit that seems a lot of processing; and it would not have surprised me if the results were worse than pure straight-through audio reproduction. That is not the case though; the unit sounds very good indeed. Given the challenge of getting high quality sound from a relatively small enclosure, taking advantage of digital processing makes sense to me, provided it is carefully implemented at it is here.

Controlling playback

Once you have docked an iPhone and set it playing, you can control it either from the iPhone itself, or from the supplied remote, or pause and play by tapping an illuminated icon on top of the unit (It is not obvious that this is a button, but once you discover it, it is a handy feature; it also has some other functions including answering phone calls and showing Bluetooth status).

The remote has buttons for volume up/down, pause/play, and skip forward or back.

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The Audyssey dock supports Bluetooth and for full features you should pair your iPhone with it and keep Bluetooth on. Now you can stream music from an iPhone even when it is not docked. This can be handy, since the iPhone is easier to use in your hand then when docked. Using Bluetooth, you can undock it with only brief interruption in playback, for example for selecting music. Range seems good, and I was able to detach the iPhone, walk through the door of my study and into the corridor, and the music kept playing – though note that the audio quality will not be as good. I found the quality acceptable though noticeably inferior.

When docked, the iPhone will charge provided the dock is not in standby mode.

There are also buttons on the remote intended for the dock’s speakerphone feature, which deserves its own paragraph.

Audyssey as conferencing speakerphone

The most intriguing feature of the Audyssey South of Market dock is its speakerphone feature. For this to work, you must have Bluetooth enabled.

Scenario: you are enjoying music, when a call comes in. At this point the music pauses, the iPhone invites you to decline or answer the call, and a ring sounds through the dock’s loudspeakers. Tap the phone icon on the remote and you can answer the call while using the dock as a speakerphone.

It turns out the Audyssey dock makes a rather good speakerphone. It performs microphone array processing and echo cancellation to improve voice quality, using front and rear microphones, and in my testing this worked well.

You can also wire up the dock to a computer, using its line in and mic out connections. This lets you use it as a speakerphone with Skype or other Voice over IP providers. Nice idea, though my guess it that this is too inconvenient for most users. Working with the iPhone is more compelling.

Connections

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This is the back panel, showing the microphone output, line in, and USB port. Above the panel is a button for pairing a Bluetooth device. If you connect the USB port to a computer, the docked iPhone will sync with iTunes, though auto-sync can be a nuisance if you frequently dock and undock the device.

Annoyances

Not that many. However, I would like some way to select music from my seat when the iPhone is docked, beyond the simple track skip on the remote. Of course you can do this using Bluetooth streaming, though sound quality may be compromised.

Even with Bluetooth set up, I find that removing the iPhone from the dock pauses the music. I have to tap play to resume it. Re-docking the iPhone interrupts the music briefly but it resumes automatically.

Considering the cost of the device though, it’s a shame that Audyssey does not supply a proper manual; there is an excellent one online [pdf], but the one in the box is just safety warnings and limited warranty, pleasing for the lawyers but not for users.

The stereo separation is good considering it is a single box, but poor compared to two speakers set apart in the normal way.

Summary

The Audyssey South of Market Dock costs more than most iPod/iPhone docks, but in return it delivers superb sound quality along with some well thought-out speakerphone features.

The B&W Zeppelin makes an interesting comparison. The Zeppelin is a little more expensive but has better stereo separation thanks to its 640mm (25.2 in) width, and has a sub-woofer for extended bass. On the other hand, the Audyssey is more compact and could be considered less intrusive depending on what you think of the Zeppelin’s distinctive styling, and the Zeppelin has no Bluetooth streaming.

In the USA it is an easy decision. The Audyssey dock at around $400 is better value than a Zeppelin at around $600. In the UK the fact that B&W is a UK company whereas Audyssey is based in Los Angeles seems to bring the prices closer together: £400 for a Zeppelin versus £350 for the Audyssey dock. Try to hear them both; but the Audyssey dock is not shamed and is still well worth considering.

Compatibility

The South of Market Audio Dock fits:

  • iPhone 4
  • iPhone 3 and 3GS
  • iPod Touch
  • iPod Nano (4th and 5th generation)
  • iPod classic

Price and availability

The Audyssey South of Market Dock costs around $399.00. You should find it at Apple stores among other retailers.

Amazon.co.uk is advertising this dock for availability from 15th January 2011, at £349.99

 

gaming, retro

Fixing Age of Empires 2 graphics in Windows 7

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Age of Empires 2 is one of my favourite games, especially multi-player. Age of Empires 3 was better in some ways, worse in others; somehow it is not as much fun. One of the problems with version three is that the scenarios are more constrained; and the introduction of home cities and colonies changes the game in a radical and not altogether welcome manner.

The good news is that Age of Empires 2, also known as Age of Kings or with the expansion pack Age of Conquerors, still runs on Windows 7 – impressive for a game that was released ten years ago. The bad news is that the graphics are messed up. Here is how it looks:

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It’s playable, but that purple-stained sea and mottled grass is just not how it should be.

Fortunately there is a fix, and you can get Age of Empires 2 looking like this instead:

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The fix? Terminate the Explorer process. Here’s what you do:

1. Run Age of Empires 2
2. Press Ctrl-Alt-Delete and click Start Task Manager
3. Click the Processes tab, find explorer.exe, select and click End Process
4. Switch back to Age of Empires 2 with Alt-Tab

Presto! the graphics now work.

Once you are done playing, exit Age of Empires. If Task Manager is no longer running, press Ctrl-Alt-Delete to get it back. Then click Applications, New Task, and type Explorer in the dialog. Click OK and your taskbar and desktop will return.

The only remaining question: why does this work?

Note: kudos to TechSmith Snagit which was able to capture the screens successfully; the first two capture utilities I tried could not do so. I had to set DirectX as the input type and use a timed capture.

apple, gadgets, mobile

iPhone plus Amazon app = shopping revolution through magic of barcode scanning

Amazon has added barcode scanning to its Apple iPhone shopping app. It is an amazing feature. Here’s why.

Among the questions that shoppers ask themselves, two of the biggest ones are first, is it any good; and second, is it good value? Barcode scanning helps with both of these. The scenario is that you are in the shop looking at a book, CD or DVD – or almost anything really, from kettles to MP3 players – and you wave your iPhone over it. Up comes the entry for that item in Amazon’s store, where you can see the rating, read customer reviews, and check the price both new and used.

OK, there is a little bit more involved than waving the iPhone, but not much. Here is how it works. Tap the Amazon app on the iPhone, then Search.

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Tap Scan a barcode and hold the iPhone over the barcode.

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You adjust the size and position by moving the iPhone until the code is roughly central between the guide lines. At this point, the guide lines turn green.

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No need to tap; the app will now look up the item and show you the results. Tap the right-pointing arrow for more detail.

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Confession: I am sufficiently an Amazon addict that I have done this in shops even before the advent of the barcode feature. One reason is price-checking. We all know that you pay a premium for the instant gratification of bricks and mortar shopping; but how bad is it? This will tell you instantly.

That might not help if you need a gift at the last minute, but the reviews might. I use this for video games, or for CDs that I have not heard or DVDs/Blu-rays that I have not seen. It has saved me from some expensive mistakes.

Of course reviews are subjective and some are likely planted by publishers, authors or competitors; but there are usually enough to give you some idea of the range of opinions.

It is also handy for electronic devices. Is that MP3 player any good? How does that iPod dock sound?

When I was at school we learned about the concept of perfect competition. One of the requirements for perfect competition is perfect information – for example, knowing the price charged for an item in every outlet which sells it. We are a long way from that, but thanks to the Amazon marketplace, where third-party sellers compete, we are closer than we were. The barcode feature in the Amazon iPhone app makes it easy to access that information while shopping, which is a big feature.

blog, gaming

Could Kinect trigger the Xbox 360 RROD (Red Ring of Death)?

On November 10th, launch day in the UK, I received and installed Microsoft’s Kinect motion controller. I wrote up my first impressions here. My Xbox was an Elite, bought to replace a launch 360 that had succumbed to the red ring of death – the means by which the console communicates hardware failure – been repaired, and failed again.

I left Kinect attached though I admit it has not been much used. Two and half weeks later, it was the turn of the Elite to display three red lights – at just over three years old, so beyond Microsoft’s extended RROD warranty.

It is probably coincidence, though some are theorising that the Kinect, or a system update associated with it, has tipped a proportion of Xboxes into failure:

I have a theory that MS was (and still is) having latency/response issues with the Kinect hardware and used one of these updates to speed something up, possibly XB360 memory speeds or access times, and some of the older 90nm hardware just can’t take it. There are LOTS of people who owned older systems that melted down immediately after the update/Kinect hookup – far to many to be a coincidence and even MS support admitted to me that repair call volumes were extremely high.

It still seems a stretch to me. There are a lot of Xboxes out there, and in the normal course of events a some of them will happen to fail at the same moment or soon after installing Kinect. The Kinect has its own power supply when connected to consoles older than the 360 Slim which appeared this summer.

Nevertheless, I was stuck with a broken Xbox. Fix or replace? The problem is, the 360 is not a reliable design – maybe the new slim model, but while the Elite is an improvement on the original, it is still, I believe, less reliable than most modern electronics. Although I could get the Elite fixed, I doubt I would get another three years of service from it. In any case, the eject button has also become unreliable, and sometimes the DVD tray has to be pushed up with some force in order to persuade it to work.

Instead, I went out and got 360 Slim, which has a bigger hard drive, integrated wi-fi, quieter running, and no need for the supplementary power supply for Kinect.

I whiled away Sunday afternoon transferring games and data from the old hard drive. I still had the hard drive transfer kit which I had used for the Elite, and it worked fine for the Slim although it tool several hours.

There is another complication when you replace your Xbox. The transfer kit moves any games you have purchased from the Live Marketplace, but not the DRM (Digital Rights Management) which protects them. In consequence, they revert to trial versions unless you are signed in with the account under which they were purchased.

The fix is to transfer the content licenses, a process which involves signing into Xbox Live on the web as well as on the new console. It is a two-stage process. First, the new console is authorized as valid for those content licenses. Second, the actual licenses have to be transferred. You are meant to able to do this second stage from the web, but this did not work for me. I found I had to repeat the download from the Live Marketplace on the 360 itself. When I chose Download Again, the download completed nearly instantly, implying that it merely verified what was already downloaded, but in addition it did some DRM magic which enabled the full games for all users of the console.

So … I got less than two years out of the original Xbox 360 (December 2005), and a little over three years from the Elite. Here’s hoping that the third attempt lasts longer.