Tag Archives: headset

Review: Turtle Beach z300 headset. Super flexible, shame about the sound

The Turtle Beach Z300 is a super flexible gaming headset, with wired and wireless connections, Dolby 7.1 virtual surround sound, and extra features like switchable dynamic range compression. It is primarily for PC gaming, but also works with Mac (no Dolby surround) and with any Bluetooth-compatible device – which means almost any smartphone or tablet. You can also use the wire to plug it into any device with a 3.5mm audio jack.

image

In the box you get the headset, detachable microphone, USB cable, jack cable, USB transceiver, and some documents including a note about having to download the Dolby 7.1 drivers. I still recommend downloading the online manual, which is more detailed than anything in the box.

image

A few more details on the three ways to connect:

Wireless via a USB transceiver. This is the preferred method for a PC. The USB transceiver is pre-paired and indicates via an LED whether or not the headset is connected.

Traditional wire. A jack cable is supplied which connects to the left earcup and has a standard four-way 3.5mm jack on the other end, suitable for a phone or tablet. In wired mode you still need to charge the headset and have it powered on.

Bluetooth. You can pair with up to two devices. The right earcup has Bluetooth volume controls, and a Bluetooth button for answering, rejecting and ending calls.

The actual headset seems sturdily made and features a fabric-covered headband and earpads. The material feels slightly coarse at first, and the earcups are slightly on the small side, but in practice I found the comfort reasonable.

The microphone is on a flexible boom and is detachable. You can also swing it up above the left earcup to get it out of the way.

You charge the Z300 via a mini USB port on the right earcup, which annoyingly is the old type, not the slightly smaller one now found on most phones and tablets. A cable is supplied, though it is too short to reach from the floor to your headset if you are wearing it, and in my case too short even to reach from the front panel of my PC. You might want to get a longer cable if you expect to charge while wearing. Play time is specified at 15 hours.

An annoyance: there is no indication of remaining charge.

How about the other controls? There are several:

Power on/off on the left earcup and easy to find by feel. The headset automatically powers off after 5 minutes of inactivity.

Master volume on left earcup.

Mic monitor volume on left earcup. This controls how much sound from the mic is fed back to your. It does not affect the volume heard on the other side.

Tone on left earcup: cycles through 4 “game modes”. These are Flat, Bass boost, Treble boost, and Bass and Treble boost. I generally used the Flat mode for this review.

Dynamic Range Compression on left earcup: raises the volume of quiet sounds. The effect seems minimal to me.

Bluetooth controls on right earcup: as mentioned above.

If you use the USB transceiver and a Windows PC you can insteall a Dolby 7.1 driver. Note: these are stereo headphones, but when used with this driver they support Dolby’s virtual surround system. You enable this by going into the Windows sound properties dialog (eg right-click the speaker icon and choose Playback Devices), then showing the properties dialog for the Turtle Beach speakers. A surround sound tab then lets you enable “Dolby Headphone”. You can also choose between two modes: Music or Movie.

image

Enabling Dolby Headphone makes a substantial difference to the sound. It is distinctly louder, and the sound seems to fill out more. On games with true surround sound, the virtual sound should mean that you get spatial clues about the source of an explosion or footstep, for example, though you need to make sure the game is set to output in surround sound.

I tried this and reckon it works a bit. It is not as good as a headset I tried that really did have multiple speakers. My big gripe though is that if you enable Dolby Headphone, it messes up true stereo, for example on music. You no longer hear the mix as intended.

This would not matter too much if it were easy to switch Dolby Headphone on and off, but it is a hassle to go into Windows sound controls every time. I would like to see more effort go into usability.

How about the sound quality? Here is my second big gripe about this headset. The sound is not great, with anaemic bass and a nothing special in the mid-range or treble. For gaming it is not too bad, and I did find the audio atmospheric if you can live without much bass thunder, but for music they are not good enough.

The microphone quality is fine. I tried the headset with Dragon Dictate, just to check the quality, and got high accuracy of transcription which is a good sign.

In summary, the flexibility is exceptional, the build quality is fine, but the sound is lacking. Personally I would not use these as my main headset because I do both gaming and music listening; but if your main use is gaming they would be OK.

Price is around $170 or £170 (better value in the USA it seems).

Review: Plantronics Voyager Legend UC B235 Bluetooth Headset

A high quality wireless headset is a valuable accessory for frequent phone users. The Plantronics Voyager Legend UC (87670) is a high-end device suitable for softphones like Skype as well as smartphones and tablets, and replaces the Voyager Pro UC. The UC means Unified Communications and means it comes with a USB Bluetooth adapter for wireless desktop connections; it is also bundled with a dock and charger case.

If you want to use Microsoft Lync, look out for the special B235–M (Microsoft) version (87680). If you only want to use it with mobile devices, look for the Voyager Legend (without the UC).

I have been impressed by Plantronics headsets in the past, and this one too is an excellent device though I encountered a few niggles getting started.

image

In the box is the headset and USB adapter within a dual-purpose case/charger, a USB power adaptor, a desktop dock, a USB cable, and a few different sizes of ear gels and foam covers.

image

The headset itself has a similar basic design to the earlier Voyager Pro, though the call/answer button has been repositioned and there is an additional button on the microphone boom.

image

I am happy to see the call/answer button repositioned, since I found it awkward on the Pro. The ease of use of the buttons is critical, since you will often be operating them with the headset fitted, which means by feel alone. It takes practice of course, but the buttons on the Legend are well designed in this respect.

Another difference between the Pro and the Legend is the USB connection, for charging or wired connection to a PC. Whereas the Pro had a standard micro USB port, the Legend has a recessed magnetic connector. There is an adaptor supplied which converts this to a micro USB

The magnetic connector also enables the Legend to connect when in the case. The case has an external micro USB port so you can charge it in the case.

Note that the case also has a battery. According to Plantronics, if the case is fully charged, it can charge the headset twice before needing its own recharge, greatly increasing the effective talk time of the headset.

If that is not enough, you can also charge by sitting the Legend in a small desktop dock.

image

The buttons on the Legend Pro are as follows:

image

On/Off: self explanatory

Volume: a rocker switch which lets you increase or decrease volume to one of 9 positions. A tone sounds when you adjust the volume, and a voice announces when you reach maximum or minimum. Maximum volume is not that loud, perhaps to protect your hearing. It is fine provided the input volume from your device is reasonably loud, so check that if you have problems.

Call/Answer: Multi-function button. If there is an incoming call, tap to answer. During a call, tap to end call. Press and long hold to enter Bluetooth pairing mode. Press and hold for 2 seconds (indicated by a tone) to enter voice dial mode, or on iPhone, Siri. Double tap for redial of last inbound or outbound call.

Voice: Multi-function button, new in the Legend. Tap to use voice commands. During a call, tap to mute or unmute microphone. During music streaming, press and hold to play or pause.

The multi functions take a little bit of learning, but this does not take long.

Using the Voyager Legend Pro

There are apparently three microphones, nose-cancelling digital signal processing, and stainless steel windscreens in the Legend, and it shows in good voice quality; the results I got were consistently clear.

Pairing with the devices I tried – two phones and a PC – was straightforward. I used voice control (other than with the PC which is pre-paired using the supplied USB receiver). Tap voice, say “Pair mode”, go to Bluetooth devices on the phone and connect.

You can pair with two phones simultaneously. If you are making a call using voice control, and two phones are connected, it seems to default to whatever it thinks is “phone 1”.

I got good results both with the smartphones and with Skype on the PC. On the PC, the only thing that caught me out initially was that I had to press the Call button to enable Skype audio, even though Skype thought it was connected to the headset.

The incoming sound quality is fine for voice but disappointing for music. You cannot expect a mono headset to compete with high-end ear buds for audio, but I recall the Pro being a little better in this respect.

When I first connected to an Android phone, some features did not work properly. The basics worked, but voice dialling always seemed to call the wrong person, and pause/resume of music did not work. I connected to a Windows Phone 8 device, which proved more reliable. Then I reconnected to the Android phone, and everything now worked there too. The reason, I suspect, for some unpredictable behaviour is that many of the clever features of the Legend depend on the Bluetooth stack on the mobile device, hardware and software. Note that the things you can do with voice dialling and how well it works depend mainly on your mobile, not on the headset, though a good microphone like this one helps.

The headset is comfortable and I can happily wear it for long periods. As mentioned above, the button placement is better than on the Pro, and for this reason alone I prefer it.

Smart features

The Legend has a few smart tricks which distinguish it:

1. Voice commands. There are 9 voice commands you can use after tapping the voice button, such as “Pair mode”, “Check battery”, “Am I connected”, and “Redial”. Since the number of commands is limited, accuracy of recognition I found good. Note that voice dialling is engaged using the Call button, not the voice button, which is confusing. The reason is that voice dialling is more a feature of whatever mobile you are connected to, than it is of the headset itself.

2. Sensors. The Legend recognises when you put it on or take it off. Putting on the headset will answer a call, taking it off will pause streaming audio, for example. The call button is locked when the headset is not being worn.

3. Vocalyst is a subscription service you can use with the headset. A code for a year of basic service is included in the box.  You can connect to email, Twitter or Facebook, check news and sports, and so on. I did not try this; it does not look business-ready with limited Exchange support, for example.

4. Headset update. If you download the MyHeadset updater you can customise the Legend. I used this to replace the US voice with a UK voice, a nice feature.

5. Apps. I installed a couple of Android apps, MyHeadset which shows battery life, and FindMyHeadset which plays a tone if you have lost your headset but it is within range. The Spokes PC app also shows battery life and enables UC presence features and other settings.

Conclusion

This headset is excellent. The charger case is a great idea, but note that it does not hold all the accessories; I would like to keep the USB adaptor in there.

The new voice button is on the whole successful, within its limited goals.

I liked the ability to pair with two phones, the option for a UK voice, and the improved call button placement over the Voyager Pro.

There is still scope for improvement in usability and features, but much of the experience is down to how well Bluetooth is implemented in your particular mobile device, and how up to date is its specification.

On the desktop this is ideal for Skype and other softphones.

Specifications

Bluetooth version: 3.0 with A2DP (Advanced Audio Distribution), AVRCP (Audio/Video Remote Control), HFP (Wideband Hands-free) 1.6, HSP (Headset) 1.2, Phone Book access (PBAP), SSP2 (Secure Simple Pairing).

Headset weight: 18g.

Battery life: 7 hours talk time, 11 days standby.

Charge time: 90 minutes.

Operating distance: 10m.