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HP breaks 2.5 million web support links

The internet and search: the greatest resource ever for troubleshooting computer systems.

Except when you follow a promising link to find this:

On June 26th, the HP IT Resource Center forums were migrated to the HP Enterprise Business Community. This migration coincided with the release of the new HP Support Center, and the retirement

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Office 2010 install hassles

A user contacted me about a problem installing Microsoft Office 2010, just released. He had gone to John Lewis, a department store with a good reputation for quality, and purchased a Windows 7 laptop that had Office 2010 pre-installed, along with a Key Card for Office 2010 Home and Business. The idea is that you

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