According to my current web stats, 95.6% of those using a search engine to find a post did so using Google. That represents market dominance, and power to make or break a business which depends on web traffic.
Google’s search engine is the best in my experience, but I am increasingly concerned about the quality of the results, which are noticeably worse today than they were in the early days.
Ideally (from the user’s perspective) its search results should be objective as far as possible; for example, it should not favour sites which spend more money advertising with Google, nor should it favour Google’s own web properties above rivals.
I noticed an article in the Guardian stating that this is not the case:
A Google search for credit cards returns with an advert at the top of the screen, far bigger than the rest and bigger than any other website link. Adverts of this size and prominence will attract a high click-through rate. This will prevent searchers going via other affiliate sites or applying directly for a credit card.
I tried it. Here is what I got:
The most prominent results is the one with the images, admittedly marked “sponsored” but in a grey, small font that you could easily miss. This is actually an ad for Google’s own affiliate site for credit cards, just click Apply:
I do not get the same issue with Bing, although I do think the designation of which results are ads is too small:
Still, at Bing has not awarded itself a large ad with images that links to its own affiliate scheme.
Of course I can choose not to use Google. Unfortunately though, businesses cannot choose what search engine their customers or potential customers use to find their sites.
I am one of those who believes regulation should be as light as possible, but considering the power Google currently exerts and the lack of fairness in examples like this, it seems to be that some kind of regulation is needed.
Disclosure: this site uses Adsense, a web advertising scheme operated by Google