Powered by Twilio’s cloud communications services and API platform, ACS offers a Web portal for AT&T business customers to browse from a collection of voice and SMS-enabled apps — such as appointment reminder services, polling & surveying data collection tools, ad-hoc workgroup calling & messaging, business continuity, and geo-smart messaging.
When I read the announcement I was reminded of this talk by Laura Merling at the Redmonk Monki Gras conference last year:
Her final prediction? “Jeff Lawson becomes the CEO of AT&T. Why? Because the model has to change.”