Category Archives: music industry

First encounter with Spotify sixth play bar – but what is the reason?

When I fired up Spotify today I was greeted by this large banner:

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Free listening has gone, unless you are happy not to have repeat listens. After five times, that’s it.

I sacrificially endured playing Winchester Cathedral by The New Vaudeville band five times over. I discovered that simply starting a track does not seem to count. On the sixth attempt to play the full track though, I got a slightly modified version of the above banner, and then a message along the top of the Spotify app:

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As a point of interest, this particular track is on a large number of different compilations of 60’s compilations. Spotify seems to consider each appearance a different track. So I was able to endure a sixth play of the track by picking a different compilation.

Why has Spotify made this unpopular change? The suggestion in the official blog post is that it was forced upon the company, either by financial necessity or the insistence of the music industry:

It’s vital that we continue offering an on-demand free service to you and millions more like you, but to make that possible we have to put some limits in place going forward.

There are over 9000 (mostly negative) comments post, but as far as I can tell no further official comment there.

Spotify’s chief content officer Ken Parks was available for interview and quoted by various sources; for example he told the Reg:

We’ve shown that the model is doing extremely well, but as things stand we need to tweak the service to ensure everyone has access to legal music in the long term.

Similar tone, but still no hard information. As for CEO and founder Daniel Ek he tweeted:

Things are not always what they seem…

which if it means anything means “watch this space” I guess.

The affect of the change is easy to predict. There will be more subscribers, but fewer users. Spotify will be less attractive to advertisers, but will get additional subscription income. Since it is still a good deal with the basic subscription, I would expect income to increase overall, but that is only a hunch.

I like Spotify’s performance and usability. The one thing I have against it is the annoying tendency of tracks to disappear suddenly. I played Paul Simon’s latest, So Beautiful or So What, on the service and enjoyed it. Then the next day it had disappeared. Even subscribers to the unlimited service do not get everything, only those tracks which the various rights holders permit.

Spotify is now less free but still a better deal than Apple iTunes

Spotify’s Daniel Ek has announced restrictions to Spotify’s free edition:

  • Users will be able to play any track for free up to 5 times only
  • Total listening time for free users will be limited to 10 hours per month

The changes are presented as a necessity:

It’s vital that we continue offering an on-demand free service … but to make that possible we have to put some limits in place going forward.

You can easily escape the restrictions by subscribing to the unlimited service at £4.99 per month (or equivalent in your currency), or the Premium service at £9.99. Unlimited offers music without advertisements, while premium includes mobile and offline music, and a higher bitrate of 320 kbps.

While it is a shame to see free Spotify become less attractive, the free and premium services are well priced. For the cost of one album per month you can play anything on Spotify’s service as often as you like. The main downside is that there are gaps in what is available. Over time, my guess is that either Spotify will win the argument and the business, and those gaps will be filled; or of course it may fail.

Spotify’s problem is that it has to pay even for the music that is streamed for free. That is always a difficult business model, and it seems that advertising is not enough to pay for it at the rates the music companies require.

If the restrictions result in a surge of new paid subscriptions, this may even work out well for the company, though the service is still not available in the USA.

Personally I think Spotify is inherently a better deal than iTunes downloads, for example, which offer an unlimited license but only on a track by track basis and with no resale value. Anyone who still buys music is likely to spend less with Spotify, and to get more choice. The subscription model is the only one that makes sense in the internet era.

At the same time, I can understand why the music companies want to maintain a high price for streamed music. They are playing a high-risk game though, since by making legal music more expensive and adding friction, they make illegal music more attractive.

For example, there is now more incentive for a user to record a favourite track during one of their five free listens, and never pay for it again; or to get the tracks they want from a friend’s ripped CD – both actions that are untraceable.

Amazon introduces its cloud player – but Spotify makes more sense

Amazon has introduced its Cloud Drive and Cloud Player. Cloud Drive offers 5GB of online storage free, with further storage available for a fee. For example, an additional 15GB costs $20 per year, and you can have a full 1000GB for $1000 per year.

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Having said that, a note in the FAQ says that:

The 5 GB free storage plan is available to all Amazon.com customers, however further upgrades to the storage plan are currently unavailable in the following countries

where the list is of countries in Europe including the UK.

The Cloud Drive looks nicely implemented except that there is no provision as far as I can tell for sharing. It is an odd omission, unless Amazon sees Cloud Drive as mainly for storing personal music and media purchases and wishes to discourage breach of copyright, so I am guessing this is the case. This does make rivals like Microsoft’s SkyDrive more interesting for general cloud storage though, particularly as you get 25GB free with SkyDrive.

So on to the Cloud Player. There are two versions, a web player that is part of Cloud Drive, and an Android player which is part of the Amazon MP3 application. My first attempt at using the web player failed – US customers only:

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However, when I uploaded some MP3 files to the Cloud Drive they played fine in the Cloud Player:

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I tried the Android player briefly. It worked well with MP3s already on my device, but I have not yet attempted to sign into the Cloud Drive.

There is no player for Apple iOS and when I visited the site in mobile Safari even the web player did not appear, though this may be another UK/USA issue.

Naturally Amazon is encouraging use of Cloud Drive and Cloud Player with its MP3 store. The idea is that you no longer need bother to download MP3 files. Just store them in Cloud Drive, and play them wherever you are, though download remains an option either on purchase or later from the Cloud Drive.

A few observations. Cloud Drive is a welcome feature, though it is nothing new and crippled by lack of sharing capability. Other applications built on Amazon S3 cloud storage do include the ability to share files.

Cloud Player enhances the Amazon MP3 store and I suppose is worth having, though I am sceptical about this model of music purchase. Once you have moved the focus of music storage from local drives to the cloud, and playback from the local network to cloud streaming, then a subscription model that offers everything available on the service makes more sense. This is what Spotify does successfully, though I appreciate that not all music is available on Spotify, and that some countries including the USA cannot use it.

I wonder what happens when you store an MP3 purchase in Cloud Drive? Does Amazon really store a separate copy for every user, or does it simply link to its master copy so that it appears to be in your personal space? The latter would save storage space; and the idea shows that technically it might not be difficult for Amazon to transition from a model based on individual track purchase to one based on all-you-can-hear subscription.

Agreeing this with the music labels and making financial sense of such a deal is another matter; but I hope that this new Cloud Player is a step in that direction.

Straining to hear: the benefits of SACD audio

A discussion on a music forum led me to this SACD, on which pianist George-Emmanual Lazaridis plays the Grandes études de Paganini. It was recommended as a superb performance and a superb recording.

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I bought it and have to agree. The music is beautiful and the recording astonishingly realistic. Close your eyes and you can almost see the piano hammers striking the strings.

Since this sounds so good, I took the opportunity to explore one of my interests: the audible benefits of SACD or other high-resolution audio formats versus the 16/44 resolution of CD.

I have set up a simple comparison test. While it is imperfect and would not pass scientific scrutiny, I report it as of anecdotal interest.

First I set my Denon SACD to its best quality, without any bass management or other interference with the sound.

Then I wired the analog output from Front Left and Front Right to one input on my amplifier, and the analog Stereo output to an external analog to digital converter (ADC). The ADC is set to 16/44. When played in SACD stereo mode, these two sets of analog outputs should be the same.

The output from the ADC is then connected to a digital input on the amplifier.

Now I can use the amplifier remote to switch between pure SACD, and SACD via an additional conversion to and from 16/44 sound, which in theory could be encoded on a CD.

At first I could just about tell which was which. The SACD sounded a little more open, with more depth to the sound. It was more involving. I could not describe it as a huge difference, but perhaps one that would be hard to do without once you had heard it. A win for SACD?

Then I realised that the output on the ADC was slightly too low; the SACD was slightly louder. I increased the volume slightly.

Having matched the volume more exactly, I could no longer tell the difference. Both sounded equally good.

I enlisted some volunteers with younger and sharper hearing than mine, but without positive results.

I am not going to claim that nobody could tell the difference. I also recognise that a better SACD player, or a better audio system, might reveal differences that my system disguises.

Still, the test is evidence that on a working system of reasonable quality, the difference is subtle at most. Which is also what science would predict.

The SACD still sounds wonderful of course; and has a surround sound option which a CD cannot deliver. I also believe that SACDs tend to be engineered with more attention to the demands of high-end audio systems than CDs, tailored for the mass market.

Against that, CDs are more convenient because you can rip them to a music server. Personally I rarely play an actual CD these days.

Don’t be fooled. 24-bit will not fix computer audio

Record producer Jimmy Iovine now chairman of Interscope and CEO of Beats by Dr Dre, says there are huge quality problems in the music industry. I listened to his talk during HP’s launch event for its TouchPad tablet and new smartphones.

“We’re trying to fix the degradation of music that the digital revolution has caused,” says Iovine. “Quality is being destroyed on a massive scale”.

So what has gone wrong? Iovine’s speech is short on technical detail, but he identifies several issues. First, he implies that 24-bit digital audio is necessary for good sound:

We record our music in 24-bit. The record industry downgrades that to 16-bit. Why? I don’t know. It’s not because they’re geniuses.

Second, he says that “the PC has become the de facto home stereo for young people” but that sound is an afterthought for most computer manufacturers. “No-one cares about sound”.

Finally, he says that HP working with, no surprise, his own company Beats by Dr Dre, has fixed the problem:

We have a million laptops with Beats audio in with HP … HP’s laptops, the Envy and the Pavilion, actually feel the way the music feels in the studio. I can tell you, that is the only PC in the world that can do that.

Beats Audio is in the Touchpad as well, hence Iovine’s appearance. “The Touchpad is a musical instrument” says Iovine.

I am a music and audio enthusiast and part of me wants to agree with Iovine. Part of me though finds the whole speech disgraceful.

Let’s start with the positive. It is true that the digital revolution has had mixed results for audio quality in the home. In general, convenience has won out over sound quality, and iPod docks are the new home stereo, compromised by little loudspeakers in plastic cabinets, usually with lossy-compressed audio files as the source.

Why then is Iovine’s speech disgraceful? Simply because it is disconnected from technical reality for no other reason than to market his product.

Iovine says he does not know why 24-bit files are downgraded to 16-bit. That is implausible. The first reason is historical. 16-bit audio was chosen for the CD format back in the eighties. The second reason is that there is an advantage in reducing the size of audio data, whether that is to fit more on a CD, or to reduce download time, bandwidth and storage on a PC or portable player.

But how much is the sound degraded when converted from 24-bit to 16-bit? PCM audio has a sampling rate as well as a bit-depth. CD or Redbook quality is 16-bit sampled at 44,100 Hz, usually abbreviated to 16/44. High resolution audio is usually 24/96 or even 24/192.

The question then: what are the limitations of 16/44 audio? We can be precise about this. Nyquist’s Theorem says that the 44,100 Hz sampling rate is enough to perfectly recapture a band-limited audio signal where the highest frequency is 22,500 Hz. Human hearing may extends to 20,000 Hz in ideal conditions, but few can hear much above 18,000 Hz and this diminishes with age.

Redbook audio also limits the dynamic range (difference between quietest and loudest passages) to 96dB.

In theory then it seems that 16/44 should be good enough for the limits of human hearing. Still, there are other factors which mean that what is achieved falls short of what is theoretically possible. Higher resolution formats might therefore sound better. But do they? See here for a previous article on the subject; I has also done a more recent test of my own. It is difficult to be definitive; but my view is that in ideal conditions the difference is subtle at best.

Now think of a PC or Tablet computer. The conditions are far from ideal. There is no room for a powerful amplifier, and any built-in speakers are tiny. Headphones partly solve this problem for personal listening, even more so when they are powered headphones such as the high-end ones marketed by Beats, but that has nothing to do with what is in the PC or tablet.

I am sure it is true that sound quality is a low priority for most laptop or PC vendors, but one of the reasons is that the technology behind digital audio converters is mature and even the cheap audio chipsets built into mass-market motherboards are unlikely to be the weak link in most computer audio setups.

The speakers built into a portable computer are most likely a bit hopeless – and it may well be that HPs are better than most – but that is easily overcome by plugging in powered speakers, or using an external digital to analog converter (DAC). Some of these use USB connections so that you can use them with any USB-equipped device.

Nevertheless, Iovine is correct that the industry has degraded audio. The reason is not 24-bit vs 16-bit, but poor sound engineering, especially the reduced dynamic range inflicted on us by the loudness wars.

The culprits: not the PC manufacturers as Iovine claims, but rather the record industry. Note that Iovine is chairman of a record company.

It breaks my heart to hear the obvious distortion in the loud passages during a magnificent performance such as Johnny Cash’s version of Trent Reznor’s Hurt. That is an engineering failure.

Spotify everywhere: now on Logitech Squeezebox as well as Sonos, Smartphones

Spotify, the music streaming service, has announced a partnership with Logitech to enable subscribers to play music via Squeezebox. Logitech already has a partnership with Napster for a similar service, but Spotify is winning in terms of usability, ubiquity and mind share.

It follows a similar agreement last September between Spotify and Sonos, a Squeezbox rival. The company has also announced support for Windows Phone 7, which joins Apple iPhone/iPad, Google Android, and Nokia Symbian among supported smartphones.

Spotify is available for free on a PC or Mac, but supported by advertising, making it like a commercial radio station where you choose the music. However only paying subscribers get the benefit of using the service from these other platforms.

In my view streaming is the future of mainstream music distribution, so I see this as significant. Why pay for downloads, when you can choose from a vast catalogue and play what you want when you want?

The main snag with Spotify is that some artists are not available on the service, and some countries (including the USA) cannot get Spotify. Still, if it builds a big enough customer base, the music industry may find it cannot do without the service.

2010 a bad year for UK music sales as CDs decline and paid-for downloads fail to compensate

The BPI has reported figures for 2010 music sales in the UK. In brief, digital (download) album sales increased from 16.1m to 21m (+4.9m); but CD sales declined from 112.5m to 98.5m (-14m).

To be fair, the “singles” market – that is, individual tracks downloaded – rose from 152.7m to 161.8m (+9.1m). If an album contains on average 12 tracks, that would be roughly equivalent to another 0.75m albums. CD single sales are tiny at 1.9m.

Overall it is still a significant decline. What is most worrying for the industry is that CD sales still dominate – there were 4.5 times as many CD albums sold as digital. Anyone can see that the CD market is in severe decline. Shops that stock back-catalogue in depth have disappeared from many high streets, leaving this market to online retailers like Amazon.

The BPI says piracy is the core problem:

Despite unprecedented demand for music, and strong innovation offering consumers new ways to access music online, legal downloads are unable to offset the decline in CD sales because they are dwarfed by illegal competition.

While this may be true up to a point, another way of looking at it is that technology is making the old purchase model for music obsolete. Digital music is so easy to acquire and share that it is hard to persuade people to pay per-track or per-album. It is also a rather poor deal for the purchaser, in that they get no resale rights or tangible goods.

The BPI does not mention it; but another thing I see frequently is where someone buys a CD, rips it to their hard drive, and then sells the CD on. This also costs the industry a sale.

Old-style piracy is a problem too. The market for Beatles Remasters box sets was badly damaged by far east copies, available in bulk for a fraction of the price. There is no easy way for a customer buying online to know whether or not they are getting the real thing.

Instead, the business model that makes sense is a subscription like that offered by Spotify. There is no pretence that users own the music they listen to: rather, they play what they like where they like, choosing from a vast online catalogue.

Apple seems resistant to the idea though, which is understandable since it does so well with its existing iTunes store. And even if subscriptions do catch on, there is no guarantee that the revenue will equal that of the old days of the CD.

Those days will never return though; and the industry should get behind the streaming model as it is so good for their customers. It also has the advantage that they keep paying, whereas people tend to stop buying music once they feel they have enough.

See also: Mark Mulligan’s post about the death of physical media products.