Category Archives: tablets

Review: Cooking the QOOQ way – do you want a tablet in your kitchen?

Throw out those cookery books. What you really want is a kitchen gadget that has thousands of recipes, searchable with a few quick taps, with video demonstrations for the tricky bits and extra features like auto-created shopping lists and the ability to play background music, right?

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If that sounds good to you, you should take a look at the QOOQ, a 10” tablet designed for the kitchen. It is splash-proof and wipe-clean, with legs that sensibly lift it clear of the surface in case any pools of liquid should appear (not that they would).

Last week I visited Unowhy, the company behind QOOQ, at their Paris head office. I also got to try the QOOQ for a couple of days. It is a great little device, but there are some caveats, and note that you need an on-going subscription for full usage. Read on to see if QOOQ is for you.

The device

A QOOQ is a capacitive-touch tablet powered by a ARM Cortex A9 dual core chipset and running Linux. No, it is not Android; it reports itself as a QOOQ-specific Linux build, and the software is written in native code using the QT framework. It is also locked down so that you cannot get access to the operating system without a service password that is not supplied. This means you cannot install applications other than a few supplied utilities. This is an appliance, not a general-purpose tablet, though it does have a web browser, an email client, a photo viewer and a music player so it covers the basics.

The device feels sturdy and well made, though note that the protruding legs make it an awkward thing for most purposes other than sitting on a kitchen surface. There is a USB port and an SD card slot, so you can add music files or photos. An obvious secondary purpose is to add some family photos and have them display as a slideshow.

On the right-hand side of the unit are controls for on-off and volume.

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On the left, the ports and headphone socket, behind a rubber cover that has an annoying tendency to come loose. You get card slot, USB 2.0 port, wired ethernet and audio. Nice to see the wired ethernet socket but I doubt this gets much use; how many households have wired ethernet in the kitchen?

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I did not test battery life in detail but it worked fine for a few hours; however this is unimportant since it can be mains-powered during normal use.

Music sounds pretty good even through the built-in speakers. Of course you can get better sound using an external powered speaker.

Wi-Fi support covers B G and N standards and worked well for me.

Overall the hardware is excellent, well designed for its purpose. The main problem, aside from the loose cover mentioned above, is that if you operate the screen while cooking you will likely want to touch the screen sometimes with hands covered in food. QOOQ can easily be wiped clean, but a few dabs of flour or butter on the screen and it gets hard to read. A small hardware rocker for scrolling and clicking would help, so that you could avoid touching the screen itself.

The software

In the main, interacting with QOOQ feels like running a single application, though the web browser runs full screen and takes you out of it to some extent. The browser seems to be based on WebKit (like Apple Safari, Android and Google Chrome) and includes Flash player 10.1 though this is disabled by default; the system warns that it may run out of memory if Flash is enabled. Think of the browser as something basic for occasional use, though it does come into play for the QOOQ help system such as it is (more on that later). You could also look up recipes on the internet outside the QOOQ system (perish the thought) and take advantage of the device that way.

I could not figure out how to get screengrabs, so had to make do with the old point-the-camera-at-the-screen routine. Here is the home page.

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You can see the idea. The main menu is on the left hand side, giving access to recipes, index of chefs, cooking guide, meal planner, shopping list, and the all-important search.

The home page includes  a spotlight recipe, online magazine, and on the right hand side, a customisable column of supplementary apps, including web browser, internet radio, weather app, video player, and access to local storage, though this last is limited to photos and music files.

Once into a recipe, QOOQ has a commendably clear layout. You get tabs for ingredients, utensils, and then the heart of it, preparation with step-by-step instructions. In the best case, there is a video available, to which the steps are hot-linked so that tapping a step shows how to do it in the video. Brilliant. If there is no video, then you get a colour picture of the finished dish as a minimum. There is also information on preparation time and cooking time.

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Now the not-so-good. QOOQ is made in France and recently adapted for the English market. The biggest market is the USA, so all the weights and measures are in US-style cups, tablespoons, and imperial pounds and ounces. There was no way to change this in the review unit though Unowhy mentioned that metric measurements are on the way so there is hope.

There is also a problem with the videos. Most of the videos were recorded in French with chefs explaining their actions. In order to adapt them for English, Unowhy has overdubbed these with a rather wooden voiceover translation. You can still hear the French original faintly in the background. Not good.

Selecting Help is unrewarding for English users. You get a page not found message.

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Along with the core recipe database, QOOQ has some other features. There is a meal planner, which works but sometimes caught us out. You cannot select Saturday and choose a meal; you have to select a recipe and add it to Saturday.

You can have QOOQ generate a shopping list and email it to you. This could be useful, though I was amused to see “13 3/8 tbs. Water” on my shopping list.

There is also a rather complex system of user profiles, tastes and techniques which frankly I never fully figured out (and help is no help as you can see above).

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Users can build up profiles of which ingredients they like and which techniques they have mastered, which one assumes are taken into account if you use QOOQ’s meal suggestion feature, and possibly in other ways. I suspect many users will ignore this aspect of QOOQ.

Searching for a recipe

Cooking a meal is merely the last step in a process that begins with the harder task of deciding what to cook. QOOQ has a search feature that lets you search by recipe name, or by ingredient.

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This is a little confusing. There are two search tabs. The first search tab is for “All QOOQ”.  You can search for recipes here, but only by name. If you select ingredients, you will be searching the food encyclopaedia, and end up with an entry all about onions, for example, rather than recipes containing onions. If you want to search by ingredient, you need the ingredient tab. Search shows the number of results as you type.

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The results are shown in a scrolling list, in one of two views. The detail view is the best, and shows preparation time, difficulty, cost of ingredients, and cost to acquire the recipe if you do not have a full subscription (more on this later). You can filter the view in various ways, such as only recipes with videos. You can sort by various fields such as calories, or preparation time.

Despite the richness of the information, QOOQ’s search could do with some work. It is disappointing that you cannot filter by specialist requirements such as vegetarian or gluten-free meals. The search is also too complicated. QOOQ should learn from Google and have a single search page with intelligent results. Another limitation is that the recipe search does not account, we think, for synonyms, so you might have to experiment. Still, it is good enough and you will likely find what you want if QOOQ has it on offer.

Note that some of the recipes are on the internet and will be downloaded on the fly. This aspect works seamlessly, and any background downloads are invisible to the user.

The recipes

This is the heart of it. How are the recipes?

This is a collection for serious cooks. Note that Unowhy has focused on chefs, and persuading well-regarded chefs to share their techniques and recipes under the eye of a video camera. That is fantastique and beyond price for professionals or ardent throwers of dinner parties. I found QOOQ better than any cookery book I can think of for suggesting cooking ideas and enabling me to judge how feasible each recipe would be, bearing in mind available skills, ingredients, and batterie de cuisine.

That said, QOOQ leans strongly towards the high end of cooking. My search for a lowly Christmas Pudding came up blank; and the synonym Plum Pudding was no better.

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I also looked in vain for general techniques like how to roast a duck (having enjoyed duck brûlée on a recent occasion); the duck recipes are all more advanced and interesting than that.

In other words, there are many wonderful recipes here that will inspire you, but I am not sure it is ideal as an everyday companion for the less expert, though this could easily be fixed by adding more content.

You are meant to be able to add your own recipes using software downloaded from the QOOQ site, but I could not find it; the French language site is more extensive so it is probably there somewhere.

The cost

Is QOOQ worth it? That is the question, and to answer this we need to look at the cost.

A QOOQ costs $399 which is about £260. For this you get the tablet and 1000 “recipes, videos and techniques”.

My loan QOOQ was able to search 3681 recipes. What about recipes beyond the supplied 1000?

Here you have two choices. You can purchase an all-you-can-eat (ho ho) subscription which is $99.00 (£65) per year or  $9.90 (£6.50) per month. Alternatively, you can buy individual recipes for credits. Recipes seem to cost between 2 and 8 credits, and a credit costs $4.90 for 20, so that means recipes cost from 50c to $2.00, or from about 30p to £1.30. Once purchased, a recipe is yours for ever.

Unless you are a professional, the individual recipes strike me as better value, especially as you can use them again and again.

Bear in mind though that there are countless free recipes on the internet, which you can even view on the QOOQ using the built-in browser. Certainly the QOOQ offers a premium experience and its recipes are exclusive. Having an expert chef explain a recipe to you in the comfort of your own kitchen is worth a lot. But this is not a mass market proposition.

A Google Nexus 7 or Nexus 10  device propped up against the toaster is not quite so good for cooking, but works in or out of the kitchen. A quick search for “splashproof iPad case” got me some results too.

Final thoughts

A QOOQ is a smart device with some fabulous content; yes it is the ideal gift for the cookery enthusiast who has everything. It is somewhat quirky and the transition from French to English is frustrating and incomplete in places.

Is it for the rest of us though? In its current form, probably not. That said, there is potentially a wide market for these recipes and videos, particularly if the company can build up a bigger collection of true English videos or improve the production of the French videos with English dubbing.

QOOQ would also benefit greatly from true social media integration. Currently you can rate your own recipes, but you cannot see other people’s ratings. I would like to see user ratings and discussions fully integrated, so you can learn what other people liked, what went wrong, discuss alternate ingredients and techniques and so on.

In the end it is all about the content, which is why the company would do well to promote its content more strongly apart from the device. We were told in Paris that users can subscribe to the web site and get recipes without having to buy a QOOQ, but I cannot see any way to do that currently (perhaps you can do this in French). This is needed, along with iPad and Android apps.

The QOOQ was born not out of a desire to make a kitchen tablet, but because the founders wanted a way of preserving recipes and skills. It was “how to immortalise recipes before you die”, as explained by company co-founder Guillaume Hepp.

The QOOQ should be a premium way to get the content, rather than the main delivery channel.

You can get your QOOQ here.

Will you buy a Surface Pro? Here is why and why not

Microsoft has announced pricing for Surface Pro, its own-brand tablet running Windows 8. Quick summary:

  • 64GB is $899
  • 128GB is $999

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UK pricing has not been announced, but if it follows the pattern of Surface RT we can expect around £720 and £799.

These prices include a free Surface pen, but not a Touch or Type keyboard cover. Since this is one of the best features of Surface, you can add around $120 or £100 (a little more for the Type cover) to the price.

Here’s why you don’t want a Surface Pro:

  • Unlike Surface RT, this tablet runs any Windows application, most of which do not work well with touch control. So you will need that keyboard and trackpad or mouse, making it an awkward thing versus an iPad or, in some ways, a traditional laptop.
  • The spec is a long way from cutting-edge. Screen is 1920×1080 pixels, versus 2048-by-1536  on a cheaper Apple iPad. Core i5 has been around a while. Storage spec is poor – even 128GB is small by current standards, my Samsung Slate from February had a 256GB SSD – and the cameras seem no better than the basic ones in Surface RT. 4GB RAM is also minimal for a new Windows machine.
  • This thing is not cheap. With the keyboard, it is nearly double the cost of a Surface RT, and you don’t get Office 2013 thrown in – Home and Student is around $100 or £85.
  • Microsoft is including a pen. Why? It does not clip into the Surface so you will lose it, and a pen, while fantastic for taking notes or sketching in tablet mode, is less good than a mouse or trackpad for most other operations.
  • Battery life half that of Surface RT: ouch.
  • Do not compare this with an iPad. It only makes sense if you want or need to run Windows. It is even less like an iPad than Surface RT.

A failure? Not necessarily. Here is why you do want a Surface Pro:

  • It is a little bigger than Surface RT, but much smaller than the average laptop, even with the keyboard cover, and it is all you need on your trip. I find laptops bulky and awkward now.
  • Performance will be much better than Surface RT. I presume it better my existing Samsung Slate, which has an older Core i5, and that is already a zippy performer.
  • The Surface is well made and designed. The only problem I am aware of with Surface RT is fraying keyboard seams, which I hope will be fixed in later production runs. The flip-out stand works well and the keyboard covers are excellent.
  • That USB 3.0 port is a big asset.  Of course Surface RT should have had this as well. You can attach as much storage as you need with great performance, or other devices.

The question is this: what other laptop or Windows 8 slate will be better than a Surface Pro, all things considered? You will easily find a better spec for the money, but when you evaluate the complete package Surface Pro may still be a winner.

That said, we have not yet seen Surface Pro and my judgment is based on combining what I know about Surface RT with my experience of the Samsung Core i5 slate.

The internal storage limitation is my biggest concern. 64GB is hopeless and 128GB still too small. There is a microSDXC card slot, and a sizeable card will be pretty much essential, again increasing the real-world price.

Information density in Metro apps on Windows 8

A common complaint about apps written for the Windows Runtime, also known as Metro by those outside Microsoft, is that they tend to show only a small amount of data per screen. The most information-dense Metro app I have found is a game, Wordament, which shows a fair amount of data in its results screen.

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The word lists scroll, and so does the list of players. Which proves that you can create an information-dense screen in a Metro app; though it is all custom-drawn.

How bad is the Surface RT?

I have just read this piece on Slate entitled Why is the Surface so bad? after using the device for most of yesterday, on a train and at a technical event.

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Oddly, I like the Surface RT increasingly, though I too am puzzled by some of its shortcomings.

Here are some of the issues I am aware of:

  • The apps. This is the biggest issue. Where are the delightful apps? For example, the mail client is barely adequate. The music app is annoying, though there is plenty to stream if you have an Xbox Music Pass. It cannot play FLAC files, which I use for my Squeezebox-based system at home.

    How hard is it for a company the size of Microsoft to write a superb mail app and a superb music app for its critical new product? I would guess that a small fraction of the advertising budget would have been enough. Why was there no one at Microsoft with the guts to throw them back at the team that developed them and say, “Not good enough, we do not have a product.”

  • Performance is so-so. It is not terrible in my experience, but at times makes you wonder if Windows 8 is too much on a Tegra 3; or whether it needs a whole lot more optimisation. Battery life is also OK but could be better. I got 7 hours or so yesterday, with wi-fi on constantly, and some of the time powering a phone being used as a wi-fi hotspot.
  • I got errors updating Microsoft Office. Mostly fixed by exiting the Office Upload Center. There’s no excuse for that. This is the appliance model. Microsoft knows exactly what hardware I have and what software I have, and has locked it down so I can only install sandboxed apps from the Store. Testing various update scenarios is easy.
  • For that matter, why is there an Office Upload Center? It is dreadful error-prone software. Dropbox has no Upload Center. Is it so hard to sync documents with SkyDrive or SharePoint – how long has Microsoft been batting at this problem?
  • I am concerned by reports of early keyboard disintegration, though mine is still OK

Enough griping though. Here is why I like this device.

First, I have no problem with the weight and I like the solid feel of the unit. The Surface is compact. The Surface with its keyboard is about 350g lighter and 4mm slimmer than my Samsung Slate without a keyboard; I am including the cover because I would never travel with a slate without a cover.

Second, unlike the Slate (magazine) reviewer, I do think the keyboard cover is a breakthrough. The Touch keyboard provides a usable full keyboard and trackpad while not adding any significant bulk; it forms a useful cover when closed, and when folded back it does not get in the way while you use Surface as a slate. I find myself using it in Slate mode frequently. Do not believe those who say you need keyboard and mouse to operate a Surface; there is only an argument for this if you never venture out of the desktop.

I can do more than occasional typing on the Touch keyboard; it is fine for longer documents as well.

Third, I can do real work with the Surface. Yesterday I sat with Surface on my lap, typing notes into Word, with Mail docked to the left, and Twitter open in desktop IE alongside Word. For all its faults, I found that the Surface worked well in this context.

Fourth, if you know Windows, there are things you can do that are difficult with other tablets. VPN to my office and remote desktop to a Windows 7 machine there is built in and works well. SharePoint via WebDAV is a shortcut in the Windows File Explorer.

Of course you could do all this with a laptop. So why not have a laptop, which you can buy for less money than a Surface? It is certainly an option; but as I have adapted first to the Samsung Slate running Windows 8, and now to the Surface, I find laptops bulky and inconvenient. I think of a laptop more as I used to perceive a desktop PC, something which is best suited to permanent siting on a desk rather than being carted around.

Further, the Surface really is a tablet. Imagine you want to show some photos to a friend or colleague. On a laptop that is awkward. The keyboard gets in the way. On a tablet like the Surface it is easy; just open the folder in the full-screen photo app and swipe through the images, with the keyboard cover folded back. Pretty much any tablet will do that equally well – or better if you have a Retina iPad – but it shows that Surface is not just a laptop in disguise.

There are reasons why I get better results from the Surface than some. One is that I know Windows 8 well, having used it intensively for many months. Another is that I am familiar with Windows foibles, so when these appear in the Surface I am likely to know what to do. Of course they should not appear at all; see above.

Microsoft seems to have created a device with many flaws, but one that is useful and sometimes delightful even despite those flaws.

The Surface RT desktop: more here than I had expected

I have been surprised by how much of the Windows 8 desktop is present in Windows RT. I had been expecting something more cut-down, to support Office, Explorer, Control Panel and a few other utilities. In fact, it seems to me pretty much the desktop we are used to, though there are differences such as the inability to join a domain. Here are a few screen grabs.

Control Panel is here, though despite the presence of Office 2013, it claims that no programs are installed.

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PowerShell is there – interesting, since you could write your own desktop utilities as scripts, making the desktop less locked down (and possibly less secure) that I had expected. The Windows Scripting Host is here too.

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and a command prompt, of course:

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Incidentally, for screen grabs the Snipping Tool is present. There is no Print Screen key on the touch keyboard cover, but this works fine with a Bluetooth keyboard (I don’t have a Type keyboard).

I’m intrigued by the presence of Windows Easy Transfer. Who might be upgrading their PC to Windows RT?

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Not quite everything is here. There is no Windows Media Player; you have to use the new-style apps.

Regedit is here, and prompts for UAC elevation just like on x86.

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Remote Desktop Connection is here. So is VPN connection, which works fine for me from the USA to my ISA Sever in the UK, but will depend on your setup (I am trying to clarify this point).

Broadly, everything seems to be here other than a few bits Microsoft chose to pull out. I had thought the reverse would be true.

Note: I attempted to write this post on Surface with Word as the blog authoring tool, but got stuck with the images. Live Writer is far better, which is a concern.

Windows 8 FAQ: the real Frequently Asked Questions

Since there is a certain amount of puzzlement around concerning Microsoft’s new version of Windows, or I should say, two new versions of Windows, here are the answers to the questions many are asking.

Why is Windows 8 so odd?

Windows is the most popular desktop operating system in the world; but is on a trajectory of slow decline. A combination of Macs at the high end and iPad or Android tablets in mobile is eroding its market share. You might not mind that, but Microsoft does, and Windows 8 is its answer. It has a tablet personality which is Microsoft’s tablet play, and a desktop personality which lets you run your existing Windows applications. The two are melded together, which makes Windows 8 a little odd, but ensures that neither one will be ignored.

Why did Microsoft not make a separate tablet version of Windows, like Apple’s iOS and OSX?

Many users think Microsoft should have made the tablet personality in Windows 8 a separate operating system. However, when they say that this would have made more sense and be less odd and intrusive, what they mean is that if it were a separate operating system they could ignore it and get on with their work in old-style Windows. That would achieve nothing for Microsoft, since the tablet-only OS would fail in the market.

Furthermore, Microsoft did in fact make a separate tablet version of Windows. It is called Windows RT (see below).

Why did Microsoft make the desktop side of Windows 8 impossible to use without touch input?

Actually it is fine to use with keyboard and mouse, it just takes some getting used to. When people say it is impossible to use, they mean that they have only tried it for five minutes in a virtual machine and did not like it. If you stick at it, you discover that Microsoft actually thought hard about keyboard and mouse users, and that the new Start screen is a better application launcher than the old Start menu, particularly in combination with the most used applications pinned to the taskbar. Some will not get that far, in which case they will stick with Windows 7 or even buy Macs. That is Microsoft’s calculated risk.

Why didn’t Microsoft simply make desktop Windows easy to use with touch input?

Microsoft tried, in Tablet PC and in Windows 7, but could not make it work. The biggest problem is that while Microsoft conceivably could have made the Windows desktop work well with touch input alone, it had no chance of fixing third-party applications, or older versions of Microsoft’s own software like Office.

Why did Microsoft remove the Start menu from the desktop?

This was not just to annoy you; but Microsoft would rather risk annoying you than have the new app platform in Windows be ignored. That said, there are third-party utilities that put something very like the Start menu back on the desktop if you prefer.

Why is the tablet side of Windows 8 locked down so you can only install apps from the Store?

Well, there are ways. But Microsoft observed Apple’s success with this model on the iPhone and iPad. Easy app discovery, no malware, and a stream of income from third-party sales. Aiming for lock-down was an easy decision; but the Intel version of Windows 8 will never be truly locked down.

Why are the apps in the Windows Store so few and so poor?

This is because the tablet personality in Windows 8 is a new and unproven platform. Software vendors and app developers are not sure whether it will succeed; and they are busy making apps for the two tablet platforms that already have a market, iOS and Android. If Windows 8 takes off, then the apps will start to flow. Unfortunately, the poor quality of the apps so far makes that less likely. Microsoft is countering by seeding the market with a few high quality apps, like OneNote MX, and hoping that Windows 8 users will create a strong demand for apps as the operating system becomes well-known.

What is Windows RT?

Windows RT is Windows 8 running on the ARM processor. The difference from the user’s perspective is that only new-style tablet apps will run on Windows RT. Your existing Windows apps will not run. It is not all bad news though. A Windows RT tablet or notebook will be more secure and run more efficiently than Windows 8 on Intel. If Microsoft has done its job, it should be more stable too, since apps are isolated from each other and from the operating system. Another bonus is that Windows RT comes with Microsoft Office bundled for free – though business users should beware of licensing issues which prohibit commercial use, unless you have an additional license to use Office.

Why are there so few Windows RT devices?

Microsoft’s third-party partners are not sure that Windows RT will succeed. They are a conservative bunch, and think that users will prefer compatibility with the past over the advantages in security, efficiency, and usability with touch, that Windows RT offers.

Why are most Windows 8 tablets complex and expensive hybrids with twisty screens and keyboards?

See above. Most of Microsoft’s hardware partners are not sure that users will buy into the idea of using Windows with simple touch-only slates, so they are playing safe, as they think, with hybrid devices that can be used either as slates or like laptops. Unfortunately the high price of such complex devices will limit demand. Microsoft is doing its own devices, called Surface, as examples of hardware that shows off Windows 8 to best advantage.

Should I upgrade to Windows 8?

If you don’t mind trying something new, yes. It runs better than Windows 7 in most respects. Yes, it is a little odd and has some annoyances, but nothing too serious. Give yourself a little time to learn it. If you hate change though, stick with what you like.

Will Windows 8 succeed, or is it the beginning of the end for Windows?

Ask me that a year from now. Let me add though, that the thing to watch is the Windows Store. If the Store flourishes and quality apps start to flow, it is working. If not, then Microsoft will have failed to achieve its goal with Windows 8, which is to establish a new app ecosystem.

See also:

Windows 8 survival guide for keyboard and mouse users

Windows 8 survival guide for tablet and touch users

Amazon.com sales stats snapshot shows why Microsoft is reinventing Windows

Anyone who questions the need for Microsoft’s radical reinvention of Windows need look no further than Amazon’s sales stats.

I was on Amazon.com checking out the specs for Samsung’s new Ativ slate, and happened to click the link for best sellers in Computers and Accessories.

On the morning of 17th October 2012, here is how the top 20 looked:

  • Six Android tablets including Samsung Galaxy Tab at number 1 and Google Nexus 7 at 3
  • Four varieties of Apple iPad at number 4, 7, 9 and 13
  • Two Apple MacBooks (Pro and Air) at positions 2 and 16
  • One solitary Windows laptop at number 10 (Dell Inspiron).

A mix of networking devices, screens and accessories make up the other eight places; I chose the entire sector because it puts tablets and laptops alongside each other.

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This is not about price. That Dell laptop is $429.99, little different from the 16GB iPad 2 at $399.99 and 42.5% of the cost of the MacBook Pro.

Windows still outsells the Mac overall. Gartner gave Apple just 13.6% of the US PC market (excluding tablets) for the third quarter of 2012. However, Windows is boosted by large corporate sales, where the Mac is still a minority taste; Amazon is largely a consumer vendor.

Further, Amazon’s figures change hourly and I may have hit a low spot; check out the current list yourself.

Finally, the large number of Windows laptops on offer dilute the ranking of any one – though there are a lot of Android tablets on sale too.

For Microsoft though, this is still a worrying list to see. Today’s Windows 7 devices are not what consumers want. Reinventing Windows for tablets was the right thing to do – though that does not, of course, prove that Windows 8 will succeed. Windows 8 pre-orders are not high on the list either – and yes, they are on the list; the Samsung Ativ convertible is currently at 60.

Windows 8 survival guide for touch and tablet users

Many features of Microsoft’s new Windows are designed for touch control on tablets – or perhaps a touch screen on your desktop or laptop. If you have one of those, congratulations: you are set to get the best from Windows 8. Even so, finding your way around does take a bit of time to learn, thanks to some non-obvious features. Here is a brief survival guide for tablet and touch users – if you only have keyboard and mouse see here. If you have a hybrid with both, I suggest reading both survival guides; some things are easier with a keyboard and mouse.

That said, I have found that almost anything can be accomplished with touch alone; and it is worth persevering since it gets easier with practice. A slate without a keyboard is smaller and more convenient that a laptop or slate with loose keyboard. The exception: if I need to type a lengthy piece, a keyboard is worth the inconvenience.

I am mostly avoiding third-party utilities. This is for out-of-the-box Windows 8.

Options are shown a, b , c etc where they are alternatives. Steps are shown as 1, 2, 3 where needed.

How do you right-click an icon without a mouse?

In the Desktop, you can do the equivalent of a right-click by tapping and holding an item until a rectangle outline appears under your finger. Release to show the right-click menu (context menu).

How do you type in a desktop app when the keyboard does not appear?

Tap the Touch keyboard icon in the notification area at bottom right of the screen.

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How do I stop the keyboard covering what I am typing in a desktop app?

Very annoying and I do not have a perfect solution. One option is to dock the on-screen keyboard by tapping the dock icon at top right of the keyboard:

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In this mode, it will not overlap any apps. I find it annoying though since you now have a short screen, and when you hide the keyboard apps remain in the position the keyboard pushed them to, so I have to resize them.

Tap the icon when docked to undock.

My tip: try typing in portrait mode. Docked or undocked, this gives you a better chance of not having to type into the void.

How do you get back to the Start screen?

a. The Start menu is a now a full-screen Metro application. You can find it in several ways. Press the Windows key, which is present even on tablets as the solitary key under the display.

b. You can also swipe in from the right to display the Charms bar, then tap Start.

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c. A third way is to swipe in from the left and then immediately out again. This brings up the app history bar. Tap the Start tile at the bottom.

How do I organize the Start screen into groups?

The new Start screen is not hierarchical, but does support named groups. Two things you need to know:

1. To create a group, tap on a tile and drag up slightly as if you were going to flick to select, but don’t lift your finger. An outline appears on the tile and you can drag a tile right or left until it passes a grey vertical bar. Release to start the new group, or drag further to add to a different group. You can drag past the end of the screen to have further groups scroll into view.

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Add further tiles to a new group by dragging them under one of the existing tiles in the group.

2. To name and/or move the group, put two fingers on the screen and pinch inwards. This will zoom out. Now, flick up on the group you want to name. This selects the group. Then you can tap Name group to name or rename it.image_thumb4

3. To move a group, use the same technique you used to move a tile – flick up, but do not lift your finger. Now you can drag the whole group to a new position.

I turned my tablet on and the logon screen comes up, but it does not respond to touch.

I hope this never happens to you, but I have seen it regularly on a Samsung Slate and guess it may happen on other models too. The only solution I have found is to reset the machine. To do this:

1. Hold down the power button until the unit turns off.

2. Now hold does the power button again. When the unit seems to be turning on, keep the button held down. Eventually it will turn off again. Now it is completely off. Turn on again in the normal way, and your touch control should be OK again.

I have the Start screen or a Metro app running. How do I get to the desktop?

You can go back to the Start screen and tap the Desktop tile. There is a better way though. Unless you are already at the Start screen, it is quicker to raise the app history bar by swiping in from the left and then out again. Then tap the Desktop tile.

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I’m in a Metro app running full-screen. Where are the menus and settings?

There are two places to look. To get menus, like the tabs and address bar in Metro Internet Explorer, swipe in from the top or bottom of the screen. To get settings, swipe in from the right to show the Charms bar, and tap Settings. The settings are contextual, so you will get the settings for the current app.

I’m in a Metro app. Where is the search function?

I was surprised to see reviews of the Wikipedia app bemoaning the lack of a search function. How could an encyclopaedia app not have search?

It does of course. It is just that it is not obvious where to find it.

The reason is that Windows 8 has a system search feature. You summon by displaying the Charms bar (swipe from the right) and tapping Search. Search defaults to the current app, but you can search elsewhere by tapping another option.

I’m in a Metro app running full-screen. How I can see the on-screen clock?

This annoys me as well. However, swiping in from the right will show it temporarily.

I’m in a Metro app running full-screen. How do I close it?

The idea is that you don’t normally need to close an app. Rather, you switch away from it, which you can do using techniques already described: swipe in from the left and immediately out again, to show the app history bar.

Metro apps may be hibernated when not in use, so they do not grab system resources in the way desktop apps sometimes do.

However, you might want to close an app because it is misbehaving, or just because you have a tidy mind. Swipe in from the left and out again to show the app history bar, then press on an app, do not lift your finger but drag it down and off the bottom of the screen to close it (throw it away).

I hate the “live tiles” in the start menu, how can you turn off all the flickering activity?

Yes, I’m not sure about them either. In the Start screen, flick up on a live tile so a tick appears in the top right corner. Then tap Turn live tile off at the foot of the screen.

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There is also an option to remove personal data from live tiles. To get this, display the Start screen, move the mouse to the bottom right corner of the screen, then tap Settings – Tiles. Tap Clear.

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How do I start an application when I can’t even see it in the Start screen?

Can be a problem. Before you give up though, there are a few things to try:

a. The quickest way to find an application is by typing a search. Display the Start screen. Swipe in from the right to display the Charms bar, and tap Search. Then type a few letters on the on-screen keyboard; all the matching applications are listed.

b. Swipe up in the Start screen and tap the  All Apps button that appears in the app bar. Swipe through the entire list to find an app.

c. Still can’t see it? Try showing Administrative tools. From the Start screen, swipe in from the right to show the Charms menu. Tap Settings, then Tiles, Show administrative tools.

d. If you are really stuck, you might need to use Explorer in the desktop to find the application in Program Files or Program Files (x86).

How do I switch between applications, since Metro apps do not appear in the taskbar?

Swipe in from the left and then immediately out to show the app history bar. This shows all the running Metro apps as well as the current Desktop app. It is not ideal because it does not show all the Desktop apps. Then again, you can use the taskbar as your switcher for Desktop apps so it is just about viable.

How do I shut down or restart the computer?

Swipe in from the right to show the Charms menu, then tap Settings and then Power.

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This is somewhat hidden because Microsoft intends that normally power management, or shutting the lid on a laptop, or the soft power-off on a tablet, will be enough. Still, some of us like to turn the PC off completely.

How do I log off or switch user?

Go to the Start screen and tap the user name at top right to display a menu, including Lock, Sign out, and Switch account.

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Having two versions of IE is confusing. I keep losing track of which sites are open in which browser.

Agreed. One solution is to make Metro IE the default, so that Desktop IE rarely opens, though this is not ideal since some web sites only work properly in Desktop IE.

If you do want to do this. go to Control Panel, type Internet in the search box, and tap on Internet Options. Tap the Programs tab, and under Choose how you open links, select Always in Internet Explorer on the desktop. Finally, make sure Open Internet Explorer tiles on the desktop is NOT checked.

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How can I avoid going back to the Start screen when I am working in the Desktop?

a. Make sure your usual applications are pinned to the taskbar and start them from there. If you use lots of applications, you can make it double-height to fit more on, or it will scroll.

b. Put more shortcuts on the Desktop and use Windows – D to bring up the desktop when you need it.

Where is control panel? The real one, that is.

If you have read this far, you should know several ways to find it.

a. Start screen, search apps, type “control”, tap Control Panel

b. On the desktop, swipe from right for Charms, tap Settings, Control Panel.

How do I play a DVD?

Windows 8 does not include a DVD player. However your PC may come with DVD playing software bundled by the PC manufacturer. If not, download Videolan (VLC) from here. It’s free, and DVDs will play fine.

How can I stop PDF documents opening in Metro?

Windows 8 is set up to open PDF documents in the Metro-style Windows Reader. It is not too bad, but can be annoying and does not have the range of features in the Adobe reader. To fix this, make sure that the latest Adobe reader is installed by downloading it from here. Once installed, tap and hold a PDF file until a rectangle outline appears, and release to show the context menu. Tap Open With and then Choose Default program.

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In the dialog that appears, tap Adobe Reader:

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Now PDF documents will open on the desktop in Adobe Reader.

Where has backup gone in Windows 8?

It’s still there, but for reasons best known to Microsoft it is now called Windows 7 File Recovery. Open desktop Control Panel, type recovery top right and tap Enter. Tap Windows 7 File Recovery.

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How do you run an application as administrator?

Go to the Start screen find the application icon and flick up to select. Then tap Run as administrator from the menu bar at the foot of the screen.

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How do you capture a screenshot without a keyboard?

Use the Snipping tool by searching the Start screen. Tap New to capture all or part of the screen.

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Where is the alt key on the touch keyboard?

Microsoft has made every effort to prevent you finding the alt key (and a few other useful things like function keys) if you are using the touch keyboard.

Enabling these is a two-stage process. First, show the Charms menu, tap Settings, and then Change PC Settings. Tap General. and then under the heading Touch keyboard, select Make the standard keyboard layout available.

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Now tap to show the touch keyboard and tap the keyboard icon at bottom right. This lets you select a keyboard mode such as the split keyboard. Select the full keyboard, second icon from the right in the screen grab below.

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The touch keyboard now shows Alt, Fn and other useful keys.

All about Search in Windows 8: a feature every user has to understand

Windows 8 is a frustrating experience until you work out how Search works. Once it is discovered though, it is an elegant and powerful feature.

A confusing aspect of Windows 8 apps (on the tablet side) is that features such as menus and toolbars are hidden by default. There can be menu bars at top and bottom of an app, but you have to display them either by right-click or by swiping in from top or bottom. There is a philosophy behind this. Microsoft has called it the “immersive user interface”, one which puts content first and hides anything distracting.

Even this will not generally show Search though. Rather, Search is in the Charms bar, which you show by swiping from the right or pressing Windows key and C. There are also better shortcuts for Search, which I will come to in a moment.

When you click or tap Search in Windows 8, you are really in a kind of search centre. Take a look at the following screen, where I have displayed Search and typed “Keyboard”:

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Note that the active search is restricted to Apps which have the word keyboard in their name. However, if you look at the right column, you can also see numbers: 25 against Settings, and 911 against Files.

This means Windows has found 25 settings for the keyboard, and 911 files. If you click or tap the different context, you see the new results.

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Even this is not everything. The column below shows apps which have a search feature, such as Wikipedia, Store, Maps and Bing. If I tap or click Wikipedia, for example, I see encyclopaedia entries for keyboard.

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Bing of course would give me an Internet search. Even Tunein Radio gives me results, and I can hear a broadcast about How does a QWERTY Keyboard work:

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What this means is that the Search feature is a fast and efficient means of navigating the Windows user interface, finding documents and files, and discovering information from a variety of sources.

To get the most our of search, learn the following shortcuts:

  • Windows key and Q: Search apps
  • Windows key and W: Search settings
  • Windows key and F: Search documents and files

These shortcuts save you some clicks. If you use the mouse or Windows key and C to show charms, you have to then click or tap Search, and then choose the context you want. The shortcuts on the other hand get you a cursor ready to type your search. Search is incremental, so often just a few letters will do.

There is one subtlety. If you are  in the Start screen or on the Desktop and press Windows key and Q, you will search for an app by default. However, if you are in a Windows 8 tablet app, the shortcut will search within the current app by default. This is an inconsistency, and annoying if it comes up “This app can’t be searched”, but you can understand why it is designed that way. Otherwise, we would have four shortcuts to learn.