All posts by Tim Anderson

windows

Windows 8 desktop user tip: learn mouse-top-left-drag-down

Windows 8 is a difficult adjustment for some users, particularly those with long experience of earlier versions. With its dual personality it is always going to be a little odd; but I have found it just as productive as Windows 7 for desktop use. In fact, thanks to its good performance and other new features, I prefer it.

Some actions in Windows 8 are not obvious though, hence the puzzlement of first-time users staring at the desktop and wondering how to get back to the Start screen.

There is one mouse movement in Windows which I find particularly useful, which is mouse to top left corner and drag down. This works in both the Desktop and Modern UI (“Metro), provided that at least one Modern UI app is running. It displays a list of all running Modern UI apps, with the one you last used (before the current app) at the top.

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This is an app switcher, and I use it frequently to get back to the desktop from a Modern UI app in one quick mouse movement. However it has other functions too. If you right-click an app in the list, a close button appears. If you have a screen wide enough to support Snap, you can also snap the app to left or right.

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You can also activate Snap by click-and-drag on an app in the list. Just drag it a little to the right. When you release the mouse, it will be snapped left. Or drag it all the way to the right to snap there. Or if the screen is already in a split view, drag it to the centre of the screen to replace the current occupant.

rants

This may be why your computer is crashing

3 Comments

I was asked to look at a PC which was misbehaving. Sometimes it worked, but increasingly it was freezing or crashing. Sometimes the hard drive would corrupt and needed Windows repair before it would boot.

I took a look. I ran the drive manufacturer’s diagnostics, which reported no drive errors. I ran memory tests. I removed each of the two RAM sticks alternately to see if one was faulty. I tested the power supply. The PC was still not stable.

Then I took a close look at the motherboard. The only visible sign of possible trouble was that two capacitors close to the RAM sockets were bulging slightly at the top.

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I removed the board and replaced the capacitors – not that easy a task, though the actual capacitors are cheap enough. You need a powerful soldering iron and plenty of patience.

Since the replacement though, the PC has been perfectly stable.

Of course the owner had presumed a Windows problem and spent ages updating drivers, looking for viruses, and so on.

The capacitors are branded Tk and since making the repair I discovered that others have similar tales. It is not just these specific capacitors though. The bad capacitor problem remains a common fault with PCs that are a few years old.

The economics of the repair is marginal unless you can do it yourself. A replacement motherboard costs so little that it does not pay for much professional service time. However if like me you get some satisfaction from repairing rather than disposing of old but good electronics, it is worth it.

The other point: if your PC is crashing a lot, take the back off and check the capacitors. Any bulges or leaks, and you can stop wasting time trying to fix a hardware problem by tweaking Windows.

audio, gadgets, mobile, reviews

Review: Audyssey Lower East Side Audio Dock Air for Apple AirPlay

Based in Los Angeles, Audyssey specialises in audio processing software. This is used in home theatre equipment such as multi-channel receivers, and also finds its way into TVs, mobile devices and cars. In 2010 Audyssey started making its own audio accessories, with an iPhone/iPod dock which I reviewed here. I was surprised how good they sounded. Since then I have kept a close eye (or ear) on the company’s small range of products. This is a company which cares about sound quality, and whose secret sauce is applying software to solve the problem of getting big, accurate sound from small enclosures.

The Lower East Side Audio Dock Air is an active loudspeaker system for Apple’s AirPlay wireless streaming protocol. It also has a standard 3.5mm input for wired connection to MP3 players or other devices. Using AirPlay, you can play music and control the volume from a Mac or PC running iTunes, or from iOS devices including iPhone, iPad and iPod Touch.

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What you get in the box is the Audio Dock Air, an external power supply, a 3.5mm jack connector, and a Quick Start Guide that unlike many others is actually rather good.

The styling of the Dock Air is distinctive with its speaker systems firing left and right, though if you check out the internal shots later on you will see that the tweeters are actually directed more forwards than sideways.

Plug in the power and you can get started. For set up, you press and hold a pairing button on back, which lets you connect to the Dock over Wi-Fi. You than browse to a small web application on the Dock, where you complete the set up by connecting to your home Wi-Fi network. You can also rename the device, which could be particularly useful if you have several Dock Airs in different rooms.

Once fully connected, you can go to iTunes and click on the AirPlay button at bottom right of the iTunes window. There you can select the Dock Air, using whatever name you assigned during setup:

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Even more convenient is to download the Remote app for iOS. This lets you use your iOS device to control iTunes on the Mac or PC.

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You can also play music directly from iOS.

The sound

The sound quality is excellent as I have come to expect from Audyssey. There are a few points to note though. The first thing you notice is the bass extension, which is remarkable for a unit of this size. Drums have real thump, and bass guitar sounds like bass guitar. If you are used to the anaemic bass of most small speakers, hearing this from a small box is pleasing and unexpected. That said, the sound is not dominated by the bass. The treble is sharp and clear too; and I was struck by how easy it is to follow different strands in the music and to notice small details.

Playing Carly Simon’s You’re So Vain, for example, you can easily hear the whispered “Son of a gun” right at the start of the track. Karajan’s Beethoven’s 9th sounds dramatic and powerful; a little lightweight compared to a full-range home stereo, but superb from a compact dock. Mika’s Billy Brown, a simple arrangement with a forward vocal, is conveyed with drama and deep bass from the accompaniment, with just a trace of confusion at the bottom end compared to my monitor reference speakers.

Given that this is a single box, you should not expect the best stereo image. You do get some limited stereo effect. The unit goes loud enough for most listening at home, but not for parties or neighbour-annoying rock out sessions,

I made a comparison with the Audyssey South of Market dock, which is just a little larger but a similar design. The older dock does not go quite so deep, though the sound is a shade cleaner; the Dock Air is slightly softer in tone though if you had your eyes closed you would guess it is larger, not smaller, than its predecessor. On Sade’s bass-heavy song By Your Side, the South of Market keeps a firmer grip than the Dock Air, though this is a difficult song to reproduce. Some listeners might find the bass in the Dock Air excessive, though it is not to my ears. I doubt anyone would think that of the South of Market dock. Both sound very good.

The not so good

Audyssey has a strong grip on audio technology, but less so with its manufacturing quality. It is not bad but could be better. The rotary volume control is slightly out of true on the review unit, for example. These are products that you have to hear to appreciate, and my guess that a little more investment in fit, finish and design would win more customers, bearing in mind the relatively high prices.

The responsiveness of the Dock Air can be laggy, both from iTunes and even more when used with the iOS Remote app. Some of this is down to the iTunes/AirPlay system, and no doubt some audio buffering in the Dock Air, but it can be annoying.

Switches and ports

The Dock Air is fairly minimalist when it comes to switches and ports. On the top of the unit is a rotary volume control and status LEDs.

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You can also control volume remotely, which you will probably do more often. The volume control is also a mute button; press down to mute, and again to unmute.

On the front is a headphone socket along with what looks like an infra-red receptor though if so it is undocumented.

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At the rear is the power, aux input, and pairing button. No on/off switch. I recommend turning off at the socket, connecting, and then switching on, presuming your mains sockets have switches.

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Underneath is a USB port, which Audyssey says is solely for future firmware updates.

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The technology

Audyssey does not give much away in its specifications for the Dock Air. It does state:

  • 3/4” tweeters
  • 3” woofers
  • 4” Passive bass radiator
  • Audyssey EQ
  • Audyssey BassXT
  • Audyssey Dynamic EQ

Of these, the last are the most interesting. What are they?

Audyssey EQ is not much documented, but in the context of another product I read that it corrects time and frequency response imperfections caused by the loudspeaker and cabinets.

BassXT “dynamically monitors the low frequency signals and constantly pushes the speaker to its maximum capability.” The over-simplification would be that it boosts the bass signal to compensate for the drop off in the frequency response of the woofer.

Dynamic EQ is a more sophisticated form of the “loudness” switch that you see on old hi-fi equipment. As Audyssey says, “It will preserve the and octave-to-octave balance of the content as you turn down the volume to make up for the changes that happen in human hearing at lower listening levels.”

Purists may feel that this is too much tinkering with the signal. My view is that the high quality results successfully validate the approach. With Audyssey products, it is a large part of what you are paying for.

Internals

The Dock Air is not designed to have its grilles or panels removed; however we had a quick look inside for this review. This shows one side of the unit with its 3” woofer and passive bass radiator.

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If you look carefully you can also see the tweeter at top left. Note that this points more towards the front than to the sides, though it is at an angle.

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Internally Audyssey has taken a lot of trouble with acoustic damping foam so that the sound is clean even at high volume. I was also impressed by the size of the loudspeaker magnets, which are bigger than I have seen on speakers many times larger.

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Conclusion

With rumours that Apple is redesigning its dock connector, thus threatening the compatibility of products like the South of Market dock, wireless is the future. If you value high sound quality and need an AirPlay speaker system, you will like the Lower East Side Audio Dock Air. Note that there is no Bluetooth support, so if you want to use non-Apple devices this is not suitable. A bit more attention to design and manufacturing quality would be welcome. But I do not know any other company that can get such great wide-range sound out of small boxes.

apple, audio, music industry

Farewell to the Squeezebox

It looks as if Logitech has discontinued the Squeezebox, a range of devices for playing music streamed from the free Logitech Media Server. Logitech also runs a streaming service on the internet, Mysqueezebox.com, which supports internet radio, Spotify integration and more.

The Squeezebox devices are no longer on sale on Logitech’s web site, and a press release announces the Logitech UE range. This includes wireless speakers which play music via Bluetooth, a Smart Radio that connects to internet streaming radio and other services, earphones and headphones.

But what of Squeezebox? Here is the nearest I can find to an official announcement:

We’ve just announced our new brand, Logitech UE, and with it merging the design/engineering capability of Logitech and the Squeezebox product with the music know how of Ultimate Ears. We are positioning this new brand to serve music lovers across a wide range of music listening device, and amongst them the Logitech® UE Smart Radio.

Important for you to know, The UE Smart Radio can play alongside your Logitech Squeezebox products, but will operate and be controlled separately and will no longer receive updates. The team is working hard on releasing in a few weeks an optional software update for existing Squeezebox Radio users. This update will allow Squeezebox Radios to upgrade to the new Logitech UE Smart Radio experience.

Rest assured that the Squeezebox platform you’ve been enjoying over the years will continue to provide you access to a rich world of music and we’ll continue to address any questions or troubleshooting on our Logitech.com support page.

The news is sad but not surprising. Logitech is struggling with declining revenue and losses, and there are various reasons why the Squeezebox system no longer looks strategic. It works alongside iTunes but does not fit all that well with Apple products, it has always been a little bit too techie, and the era of filling huge hard drives at home with your music is probably in decline, thanks to internet streaming. I have been meaning to post about the good results I get from Google Music on the Nexus tablet, and of course there is Spotify.

I still love Squeezebox. If you want the uncompromised quality of lossless audio combined with multi-room support, where each player can play something different, it is a fantastic and cost-effective system. The Squeezebox Touch, reviewed here, is appreciated by audiophiles for its high quality audio.

Squeezebox might still be a viable for a company like Slim Devices, the original creator of the system, but makes less sense for a mass market company like Logitech, which acquired Slim Devices in 2006.

My thanks to the Squeezebox team for transforming audio at home for me and thousands of others.

Update: if you are wondering what is the future for Logitech Media Server (LMS) see this thread which has comment from a Logitech engineer. There is a new media server called UE Music Library (UEML) which is simplified compared to LMS and has no player control: the UE Radio can simply select music from the library and play it. No random play in UEML. UE Radio will not play music from LMS as far as I can tell. LMS is not going to receive major updates but will be supported with maintenance fixes for the time being.

apple, mobile, tablets

The one thing missing from Windows 8 tablets announced so far: simplicity

16 Comments

This week at IFA in Berlin PC manufacturers have been showing off their shiny new Windows 8 tablets. Vendors are competing for who has the cleverest way of combining touch-screen, tablet, trackpad and keyboard into a single portable device. Here is the HP Envy:

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or take a look at this PC Pro preview of the Toshiba Satellite U920T:

Ratchets stretch up and down the panel’s rear, with a central puck keeping the action light and smooth, and the screen flips up and back with a fluid action.

Sony has a Surf Slider, Dell XPS Duo slots into a keyboard dock.

I do understand the reason for all these gimmicks. Sometimes you want a tablet, sometimes you want a laptop, and the idea is to combine them into a hybrid device, just as Windows 8 itself lets you flip between Modern UI (formerly known as Metro) and Desktop.

At the same time though, there is a risk that these vendors are not learning from the past. Two things in particular:

  • The failure of Microsoft’s first Tablet PC. Most models had twist screens and keyboards and styluses. The styluses were prone to getting lost, the twist screens and keyboards were expensive, and tablets became premium-priced devices that were inconvenient to use. Faced with the choice between Tablet PCs and cheaper, simpler laptops, most customers chose laptops.
  • The success of Apple’s iPad. A keyboard is an optional extra, but most manage without it. The screen has a single button, there are a couple of switches and a volume control on the side, it has a dock connector, and that is it. Nor is it premium-priced, at least, not in the context of Apple’s range.

Looking at the effort Microsoft has put into the touch-friendly Modern UI it is obvious that Microsoft has made provision for tablet-only users. Start screen, big icons, easy install and removal of apps, most of the frequently used settings available without going to the Desktop. It is also obvious that Microsoft intends Windows to go further in this direction. Office 2013 just has OneNote MX in the Modern UI, but more is coming.

Where then are the devices that focus on the simplicity of a single slate, with a wireless keyboard on offer if needed, priced to compete sensibly with Apple and Android tablets?

Maybe there will be some of these; but the messaging coming out of IFA is all wrong and I predict that once again many customers will opt for “just a laptop” once again and for the same reasons as before.

This of course will do nothing to disrupt the tablet/iPad market.

One other thing. The IFA unveilings make Microsoft’s forthcoming Surface look better than ever. This does have an optional keyboard, but it is built into a touch cover, and from what I can tell Microsoft has successfully avoided rachets and gears.

If Surface succeeds and flipping hybrids fail, you can be sure there will be a ton of Surface-a-likes at the 2013 IFA.

competitions, gadgets

Free competition: Win a Kingston DataTraveler Locker+ secure USB Flash Drive

Ever worry about exposing confidential data by losing a USB Flash drive? Easy to do; but worry no more. A DataTraveler Locker+ secure drive is password protected, and after 10 failed attempts the data is wiped.

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Read our full review here. Then get one for free by entering our competition. Just answer the question and fill in your details below. One entry only per person or address please. Competition open to UK residents only. One winner will be chosen at random from those who answer correctly. Winner will be announced here and informed by email.

Closing date 14 September 2012

Note on privacy: Your details will NOT be retained after the close of the competition. You will not be added to any mailing list, nor will your details be shared with any third party.

 

windows

Understanding Windows 8 Storage Spaces: confusing but powerful

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Early users have been running into trouble with Windows 8 Storage Spaces. The same technology is used in Server 2012. I posted about the issues here.

Storage Spaces is a way of virtualising disk drives. You manage physical drives in a pool of storage, and allocate virtual drives from that pool. The virtual drives can be bigger than the actual space available; this is called “thin provisioning”. When you are running out of physical space, you can add additional drives.

It sounds great and it probably is (I am reserving judgement to some extent depending on long-term reports from the field) but it can be confusing, especially if you use Parity for resilience. This user setup a Parity space with three drives, 1TB, 2TB and 320GB. Storage Spaces told him that 2TB would be available (less than the total capacity because it is resilient against drive failure). However the space was exhausted at less than 1TB. Worse still, at this point the drive vanished from his system.

This is all working as designed, though it seems to me that there is plenty of potential for confusion. Here is how I understand it.

1. A Parity space writes data over three or more drives. Therefore, if you only have three drives available, it will be unable to add more data once the smallest drive is full. One small and two large drives is a bad case for a Parity space. It is better either to have four or more drives, or else drives of equal size.

An alternative is to use a mirrored space. This works by duplicating data on two drives. In the example, that should yield 1TB + 320GB of space by mirroring the data on the 2TB drive – more than was available with Parity. With a larger number of drives though, or equally sized drives, Parity is more efficient.

2. When the storage space is full, Windows takes it offline. This is to protect your data. Once you have fixed the problem by adding more drives, you can bring the space online again.

What if you have no drives handy and you NEED access to your data? You try bringing the space online, but Windows immediately takes it back offline because the error condition still exists (and Windows or its applications can be chatty about writing data).

The solution is to mark the space as read-only which you do with PowerShell. Then you can bring it back online and access your files.

Why so confusing?

Storage spaces comes from the server team and is also available in Windows 8. It is possible that the management interface is less helpful than it could be because of that, on the grounds that IT admins are more willing to plough through documentation.

For example, it would be helpful if the spaces manager would calculate the actual capacity available with the currently attached drives and the selected resilience, and tell you that, rather than giving a nominal figure which means “this is the space which these drives can provide though you might have to add more drives to make use of it all”.

Next, there is the question of alerts. The Windows Action Center should alert you if the space is nearly full. However the value of the notification area in Windows was reduced when the Windows 7 team decided to hide most notifications by default, thanks to abuse of the system by third-party software.

Incidentally I always set the notification area to Always show all icons and notifications. If I don’t like a third-party notification, I remove the application or prevent it from running automatically. Right-click the notification area and choose Customize notification icons to make this change.

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Returning to storage spaces, I have seen several users say they did not see alerts which suggests they are not tuned quite correctly; or maybe users are just in the habit of ignoring notifications.

Third, why doesn’t Windows mark full spaces as read-only when full, instead of taking them offline? Vanishing drives are unsettling for users. Make them read-only would be easier to understand. My space is full – I cannot add more data.

Further reading

Detailed MSDN article about Storage Spaces

Post by Darren Moss with PowerShell examples for taking a space read-only or offline/online. Darren Moss is a Senior Program Manager at Microsoft.

software, windows

Uh-oh, here come the OEM improvements to Windows 8

Reports from a Samsung event today indicate that the company is implementing its own version of the Windows 7 Start menu, which it calls the S Launcher.

The all-in-one PCs Samsung unveiled this morning are the first Windows machines to sport the S Launcher, a simple widget that acts just like the old start button: Click, start typing (say “keyboard”) and it instantly shows you the settings and apps that relate to your term. There’s also a separate settings icon for quick access to the most commonly needed controls.

On the face of it that sounds like a good move. The general reaction to the removal of the Start button in Windows 8 has been mixed at best. Why not put something like it back?

It is hard for Microsoft to object to this. The official line is the Microsoft’s partners add value to Windows with customization and software unique to each vendor, enabling them to differentiate. There is also the matter of fees paid by third-parties such as browser or security software vendors, to pre-install their stuff and win lucrative traffic or subscriptions.

This is a big one though. Microsoft must care about its new Start menu, to have resisted all pleas from its customers to reinstate the old-style version as an option.

It is also obvious that this is not just about usability. The Start screen is the gateway to the new Windows: Modern UI, Windows Store, tie-in with Windows Phone, Windows Tablets and Xbox, and more.

Here it gets interesting. Although Microsoft and Samsung are both selling Windows, the objectives of the two companies are not altogether aligned. Samsung is a big Android vendor; and even within the Android world, it is promoting Galaxy as a brand and links to its televisions. Samsung also sells Windows Phone, but you would hardly know it.

You can think of it as two separate ecosystems, one based around Windows and Microsoft, the other based around Samsung, which happen to intersect in the area of desktop operating systems.

Samsung then does not care whether the Modern UI, Windows Store and Windows Phone are hits. In fact, when it comes to Windows Store and Windows Phone, it may prefer that they fail.

It is not even that simple. If the Microsoft and Windows ecosystem continues to decline, who can take on Apple? It is in Samsung’s interests as an OEM Windows vendor for Microsoft to succeed, as the same time as other parts of its business would prefer that it fails. Complex.

If nothing else, the S-launcher show how little Microsoft and its hardware partners are aligned when it comes to Windows marketing strategy.

What about the users though? Will they not benefit from having a more familiar way to launch their applications? Personally I doubt it. The problem I have with utilities like this is that they break the design work Microsoft puts into Windows, introducing inconsistency and often working less well than what is baked into the operating system.

I will add too that the Windows 8 Start screen is actually not the monster it is made out to be. It is richer than the old one, with its Live Tiles and large icons, and once you have learned how to organise it in the way you want, it is an effective launch manager. The fast incremental search in the Start screen works brilliantly.

It would benefit Samsung’s users more if the company focused on helping them learn how to get the best from Windows 8 and its new user interface, rather than encouraging them to avoid some of its key features.

Now you know why Microsoft is doing Surface and the Microsoft Store with its Signature PCs, tweaked (or untweaked) to run as designed.

reviews

Review: Kingston DataTraveler Locker+G2 secure USB Flash drive

Ever lost a USB Flash drive? Do you even know? There are so many around now that it would be easy to drop one and not to notice.

Most of the time that does not matter; but what if there is confidential data on there? This can be hard to avoid. Perhaps you want the drive for backup of your most important stuff, or to exchange data with a business partner.

The obvious solution is to encrypt the data. There are a variety of approaches, but the advantage of the Kingston DataTraveler Locker+ G2 is that you (or your staff) have no choice: if you do not set a password, you cannot use the drive.

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The actual drive is a smart metal affair which is surprisingly weighty for its size. You can attach it to a key ring with a supplied loop. Stick it into a Mac or PC (no Linux support sadly) and two drives are detected, one a tiny 10MB drive and the other apparently empty. In order to setup the drive or access the data, you have to run Kingston’s DTLocker utility.

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The password requirements are a minimum of 6 characters with at least three of upper case, lower case, numeric and special characters.

While 6 characters seems weak it is not too bad considering that after 10 wrong attempts the device will block access and require a password reset. When the password is reset the device is automatically reformatted. In other words, if a bad guy gets your Flash drive, he will be able to reset the password and use the device, but will not see your data.

If a good guy finds your device, he can read your contact details and get in touch to return it to you.

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The general approach seems reasonable, and is a great improvement over sticking confidential data on a Flash drive and hoping for the best. However I did encounter an issue where the utility refused to run. Another drive which also appears as two drives was already connected, and somehow this tripped up the DTLocker utility. When I disconnecte the other drive, all was well. It is something to do with available drive letters, even though I still had plenty free.

Once set up, the DTLocker stays resident and offers a context menu in the Windows notification area.

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The device formats as FAT32 but I successfully reformatted it as NTFS, just to see if it would work. It did. I also had success using the DataTraveler on a Mac.

With five year warranty and an inexpensive price, the DataTraveler Locker+ is easy to recommend. There are a couple of caveats. Kingston’s firmware could do with a bit of work to overcome occasional drive letter problems. Second, I would like to see more information about the type of drive encryption used. What if a determined data thief stripped down the drive and read the data? The absence of more information suggests that Kingston is aiming this at those who want casual data protection, not the highest level of security. In normal circumstances though, it is more than enough.

Want a free Data Traveler Locker? Look out for our competition coming soon.

   

reviews, software

Review: Dragon NaturallySpeaking 12. Stunning accuracy, a few annoyances

I am writing this review, or should I say dictating, in Nuance’s Dragon NaturallySpeaking 12, the latest version of what is in my experience the most accurate speech recognition system out there. Accuracy has got to the point where the great majority of words are recognised perfectly. There are a few intractable problems though. How is a dictation system meant to distinguish between nuances and Nuance’s, for example? The answer is generally that it cannot, but in mitigation Dragon has an excellent correction box. You speak a command to select the intransigent word, and either select the correct spelling from a list or in the worst case spell it out. After a bit of practice you can progress quickly and easily.

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First, a few quick facts about the system. Your first task after running setup is to set levels and check the quality of your microphone. Nuance supplies a microphone in the box, which is worth it because the average user is unlikely to have a suitable microphone of good enough quality. That said, I was unhappy with the quality of the microphone supplied this time around and will return to this issue later. There is a handy fold-out reference card supplied, a nice touch.

Once set up, Dragon walks you through a quick training exercise during which it sets up a profile with some knowledge about your particular voice. I remember spending ages training early voice recognition systems and it was a tedious procedure. This is no longer the case and Dragon can be set up effectively in just a few minutes.

Dragon runs by default with a menu bar across the top of the screen and a contextual sidebar which lists common commands for the particular application you are using. The sidebar also gives a quick reference to global commands such as those to wake or sleep the microphone, move the mouse, or even post to Twitter or Facebook. Once you have learned all the commands, you can close the sidebar to get your screen space back.

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Dragon works best in applications which are supported, which includes the obvious ones like Word and OpenOffice. In other applications you can use a dictation box which lets you dictate into a Dragon window and then transfer your text in either plain or Rich Text Format. Microsoft Office support depends on an add-In. Unfortunately I am currently running the Office 2013 preview and the add-in currently causes Word to crash. No doubt this will be fixed when the final version of Office is released. As an alternative I used OpenOffice which worked fine. I was also able to use Word 2013 with the dictation box.

While the accuracy is impressive, I did find that recognition slows down on occasion for no obvious reason, which is annoying and slows down your work.

Dragon is not limited to text input. You can run your entire Windows session with speech, using it to switch between windows, move and click the mouse. I found that Dragon works well in dialogs, using the Tab command to switch between fields, and Click … to click buttons and checkboxes.

If you have the Premium edition, you can also use Dragon to transcribe recordings and to read back editable text. Do not get your hopes up too much. If you create a recording of your own voice using a high quality recorder, you can get good results. I tried transcribing a telephone call though, and got gibberish.

So what is new in Dragon 12? It has to be said that version 11.5 was already very good. Accuracy is perhaps slightly improved, but not as much as 11.5 improved over 11. You do get the Dictation Box. You also get browser extensions for the Web-based Gmail and Hotmail provided you use a supported browser, which includes IE9, Firefox 12 or higher, and Google Chrome 16 or higher. I tested this with Gmail in Chrome and it does make a big difference to usability. Go to a Google Doc though, and it is back to the Dictation Box.

Also new in version 12 is the ability to disable voice commands that you do not use to boost performance. The full list of new features is available on the Nuance website.

Now about that microphone. The headset that came in my box is called the HS-GEN-C, and include an adaptor so it can be used with the combined earbud/microphone inputs now common, especially on tablets and laptops. However I had difficulty getting this to work well. It failed Dragon’s built in microphone test at first, though with some effort and speaking more loudly than usual I managed to get it reported as “acceptable. This could be because of a poor microphone preamp on the PC, though I got the same results with another machine. I did not want to test the software with doubtful microphone input, so I used a the Plantronics Bluetooth headset that came with Dragon 11.5 instead. This passed the microphone check first time.

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I also tried Dragon NaturallySpeaking with Windows 8. The news is mixed. On the plus side, Dragon worked fine in the Windows desktop and with applications like Google Chrome and OpenOffice Writer. When I switched to the Modern UI (formerly known as Metro) though, I could not get Dragon to work at all. This does not surprise me since the Windows Runtime environment is different from the desktop. I do not see how the Dragon sidebar will ever work, for example, since all apps run full-screen. Nor is the Dragon bar available in the Modern UI. Microsoft does claim an accessibility story for Windows 8, and I am asking Nuance what if anything  is planned for Dragon NaturallySpeaking in this respect.

Do not try to use Dragon with Microsoft’s Office 2013 preview; wait for the final version and proper support.

Conclusion

Dragon NaturallySpeaking combines a high standard of accuracy with strong correction tools. If you are wondering whether speech recognition is a viable and productive technique for text input, have no doubt that it is.

There is still scope for improvement. If I can make sense of my recorded telephone call, then in principle voice recognition should be able to do so as well. It will get there.

Is Dragon now more productive than keyboard and mouse, if you have the choice? It may be in some scenarios, but probably not for expert typists. If you are in the habit of frequently switching applications, for example to research an article you are typing, Dragon can get in the way.

Is Dragon 12 worth the upgrade? From 11.5, that is doubtful unless one of the new features matters a lot to you, perhaps because you use Gmail frequently, for example. From older versions, it probably is.

I am puzzled why Nuance supplies what in my experience was a poor headset for the purpose, though you may be luckier (and the box says “actual model may vary”). I preferred the Plantronics headsets that used to be bundled, but guess that the cost was higher. If you do serious amounts of dictation, do not skimp on the headset as it soon pays for itself.