August 22, 2005
I have problems with iTunesPosted 3478 days ago on August 22, 2005
Om Malik says ask the consumer, they got no problems with iTunes. Untrue. I am a consumer too, and won't consider purchasing from the iTunes store because it is an Apple lock-in (plus the bitrate is insufficient). Many people only discover this when they try moving their purchases to another device. I know this is the case, because ever since I reviewed a couple of iRiver devices I've receieved a steady stream of emails complaining about iTunes and other DRM issues. Yes, I realise you can burn your iTunes music to CD, rip it back as MP3, suffer even worse quality loss, and then copy the MP3 where you want. No thanks to that too.
Is all DRM lock-in? Some is worse than others. The key question is, can any vendor licence it on reasonable terms? With Apple that is apparently not the case. Microsoft is better in this respect. It is still nothing but hassle for the customer.
Never forget that you are better off buying the CD.
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