All posts by onlyconnect

Fixing a Metro-style app in Windows 8 Consumer Preview

March 18, 2012 onlyconnect 4 Comments

I am a fan of Wordament for Windows Phone and Windows 8. This is a Metro-style app. I was annoyed though to discover that it was broken on my Windows 8 slate. That is, it could not be launched because it did not exist when searching the Start menu, nor in the “All apps view”, but it could not be installed because the Store considered that it was already installed.

I could go into Store – Settings – Accounts and see it listed under “View your apps”, where it also said it was installed.

There was some kind of warning of problems, in that from time to time Windows 8 had been offering to fix a problem with Wordament, usually after I had set the slate to sleep while the app was running. When prompted, I always accepted and let it do its stuff, but the result of the last effort was the app had disappeared completely.

How to fix this? I found one piece of official advice for a similar problem which suggested refreshing the PC. This is not much fun because you lose all installed applications other than Metro apps – ugh. I did a bit of digging.

My first thought was to try manually deleting the app to see if I could trigger a reinstall. I got a little way with this. I found that Metro-style apps are installed into the WindowsApps folder, which is a sub-folder of Program Files. However, if you double-click this folder you get an access denied message, though the message also invites you to continue.

I did not wish to trample all over the security features of Windows 8, though following a hunch I did try restarting in safe mode. You can do this by choosing Settings – More Settings and clicking Restart now under Advanced startup. The PC restarts and you get to a “Choose an option” screen where you can click Troubleshoot. Next, click Windows Startup Settings and then Restart. This gets you the familiar F8 options including Safe mode.

In Safe mode you have read-only access to the WindowsApps folder, and there I could see the Wordament install files.

Here you can verify that this is an HTML and JavaScript app, just as its creators said. The JavaScript is minified so opening it up is not all that rewarding.

Still, I could confirm that the app was in fact installed, but I could not run it.

I had another idea. If all I needed was a shortcut to the app, perhaps I could grab one from another profile on the machine. I restarted in normal mode, created another user (which must be one with a Microsoft Live ID) and logged in as that user (shutdown /l logs off without shutting down). I installed Wordament, and it ran fine.

So where are the per-user shortcuts? Easy, just go along to c:\users\[username]\AppData\Local\Microsoft\Windows\Application Shortcuts and there they are.

Again I had to grab permission to access this folder, but doing this in a user folder is not so bad as in a system folder.

I copied the shortcut to the same location in my normal home folder and lo, Wordament reappeared in the Start menu.

Not too bad; but it seems to me that Windows 8 should have a built-in way of fixing this kind of problem – perhaps it has, and I missed it.

linux, microsoft, professional

Microsoft deprecates Subsystem for UNIX, recommends open source instead

March 14, 2012 onlyconnect 3 Comments

I am getting started with the Windows Server 8 beta and noticed this in the list of Features Removed:

The Subsystem for UNIX-based Applications (SUA) is deprecated. If you use the SUA POSIX subsystem with this release, use Hyper-V to virtualize the server. If you use the tools provided by SUA, switch to Cygwin or Mingw.

Cygwin and Mingw are open source tools which let you use some Unix tools on Windows. That said, my preference would be the virtualisation route, rather than installing these layers on Windows Server itself.

microsoft, Uncategorized, windows

Crisis in Microsoft land: what next after the mixed reception for Windows 8 Consumer Preview?

March 13, 2012 onlyconnect 60 Comments

Microsoft will have expected some users to find the transition from Windows 7 to Windows 8 challenging, but I doubt it was ready for the reaction from its own community that it is receiving for Windows 8 Consumer Preview.

The best place to start is the comments on Building Windows blog here and here – at the time of writing, around 1300 comments, most from users who have downloaded and tried the Consumer Preview. It is worth browsing through them if this is something you care about; some are knee-jerk negative reactions, but some others are thoughtful and wanting Microsoft to succeed.

Overall, the message is: don’t make us use Metro, let us stay in the desktop if we choose.

I’m still waiting for an explanation as to why my 30" desktop screen has to look like a smartphone, that’s what my smartphone is for.

My users range from tech savvy to plant workers and truck drivers. Like all of us, the start button is baked into our DNA … How can I make the desktop the default UI? I’m not going to deploy metro desktop to my users as the default screen. I would rather deploy a slew of ipads and I’m no ipad fan that is for sure.

In 17 years of using Windows I have never used the Windows key. Interestingly I’ve never seen any user of a computer use the Windows key. I don’t want to learn and remember key combinations to do things that I can currently do trivially using the start menu.

Let me tell you something, I always have a gazillion webbrowser instances and tabs open (rarely less than 50 browser tabs and as much as 100) – I often run 5-10 Visual Studio instances simultaneously (and I know your usage statistics says average is 1, so you won’t make it easier to distinguish between them, but this is a different matter..) – usually have 10+ explorer windows – and I absolutely love working this way, I am productive this way and that’s what counts for me. I run 2 big screens with 2560×1440 resolutions to give me as much working space as possible, so I can easily switch between a lot of my open applications, browser tabs and explorer windows. Even if I had a use for some Metro UI application, I would be looking for a desktop alternative, so I could have it running side-by-side with my other applications – let’s be honest, one application at a time might be great for the average joe, but it’s a horrible solution for professional users.

Part of the problem here is that the Metro UI Windows 8 is more about solving a problem Microsoft has – how to compete with the iPad – than a problem its users face. It has been clear since Windows 8 was first previewed that the tablet UI and new Windows Runtime was Microsoft’s main focus, and that desktop users would get less value than they might normally expect from a major release. The reaction to the Consumer Preview though is more serious than that: many users are saying that Windows 8 is, for them, a substantial step backwards.

I am writing this in Windows 8 on a desktop and it is not that bad. Apps are easy to launch once you get the hang of Windows Key – Search, and there are workarounds for the annoyances. There is no doubt though: if you are working mainly in the desktop – which is inevitable for most users upgrading – the “immersive UI” does get in the way at times. Since it must run full screen, a Metro app obliterates the taskbar and handy features like the time and date which shows bottom right in the notification area. If there were an option to run Metro apps in a window, I would grab it.

The irony here is that the name “Windows” refers to the ability to run multiple apps in windows, as opposed to the single application UI offered by DOS.

Another issue is that if you switch between Metro and Desktop, you have to learn two ways to do common tasks. For example, I tend to use the taskbar previews to find browser tabs, since if you have numerous tabs open it is the quickest way to find the one you want. If you are in the Metro browser though, you have to right-click to show the tabs. Right-click by mistake in the desktop browser, and you get a context menu. Add to favourites? Different. History? Different. All friction if you just want to get your work done.

If you have multiple monitors, Microsoft’s “Move the mouse to the corner” idea for raising the Charms does not work well. The “Corner” is on the primary display, but if you have multiple displays it is not a corner but the border between two screens. You have to position the pointer just so to make it work.

There is more; but it is not my intention to iterate through every annoyance. I am more interested in the reaction overall and in what Microsoft will do next.

I will add that I admire what Microsoft has done from a technical standpoint in the Windows Runtime and that Windows 8 on a touch device with the right screen size has great promise as a new tablet operating system. It is my first choice for travelling; iPad and Android tablets are too limited, and I am more than ready to leave the bulky, awkward laptop at home.

Needless to say, few of those commenting will have tried such a device, for reasons I have described before. Windows 8 in a virtual machine is a worst case, and it is a shame that so many (for good reasons) are trying it that way.

What next for Windows 8?

It seems to me that Microsoft now has, broadly, three options for Windows 8.

1. Plough on regardless. This, I imagine, is the plan as it stands currently. Microsoft has deliberately made Metro unavoidable in Windows 8, I presume to ensure that it will not be ignored. There will be some refinements in the final release, improved discoverability of features users are struggling to find, but no fundamental change to the design approach. The plan as stated last month is that there will be no further beta, and the next public release will be the release candidate.

The question: can Microsoft do enough tweaking to win over a majority of its own community? Right now my sense is probably not. A negative reaction on release will be costly for the company and for all those third-parties who depend on its platform; yes, Windows 7 will have a prolonged life, but there will be loss of momentum for the platform overall.

2. Delay Windows 8 for further refinement. Go through the reactions to this broad public beta test, and work out how to fix the issues without losing the vision behind this “reimagined” Windows. Delay would be painful, of course, but less bad than a failed release.

The quick version of this would be to do what many are asking for: make the Metro-style personality in Windows 8 optional. Would that be such a disaster?

3. Release Windows on ARM (WOA) ahead of the full Windows 8. Most of the objections users have to Windows 8 do not apply to WOA, where Metro is primary, where all devices are touch tablets, and where those desktop applications (mainly Office) and utilities that are included are there to fill the gaps which Metro cannot yet fill. As for x86, users are still happy with Windows 7. When Vista was the current version, users could not wait for the next release, but there is no such pressure with Windows 7.

.net, azure, cloud computing, microsoft, open source, software development

Microsoft’s platform nearly invisible at QCon London 2012

March 10, 2012 onlyconnect 3 Comments

QCon London ended yesterday. It was the biggest London QCon yet, with around 1200 developers and a certain amount of room chaos, but still a friendly atmosphere and a great opportunity to catch up with developers, vendors, and industry trends.

Microsoft was near-invisible at QCon. There was a sparsely attended Azure session, mainly I would guess because QCon attendees do not see that Azure has any relevance to them. What does it offer that they cannot get from Amazon EC2, Google App Engine, Joyent or another niche provider, or from their own private clouds?

Mark Rendle at the Azure session did state that Node.js runs better on Windows (and Azure) than on Linux. However he did not have performance figure to hand. A quick search throws up these figures from Node.js inventor Ryan Dahl:

	v 0.6.0 (Linux)	v 0.6.0 (Windows)
http_simple.js /bytes/1024	6263 r/s	5823 r/s
io.js read	26.63 mB/s	26.51 mB/s
io.js write	17.40 mB/s	33.58 mB/s
startup.js	49.6 ms	52.04 ms

These figures are more “nothing to choose between them” than evidence for better performance, but since 0.6.0 was the first Windows release it is possible that it has swung in its favour since. It is a decent showing for sure, but there are other more important factors when choosing a cloud platform: cost, resiliency, services available and so on. Amazon is charging ahead; why choose Azure?

My sense is that developers presume that Azure is mainly relevant to Microsoft platform businesses hosting Microsoft platform applications; and I suspect that a detailed analysis would bear out that presumption despite the encouraging figures above. That said, Azure seems to me a solid though somewhat expensive offering and one that the company has undersold.

I have focused on Azure because QCon tends to be more about the server than the client (though there was a good deal of mobile this year), and at enterprise scale. It beats me why Microsoft was not exhibiting there, as the attendees are an influential lot and exactly the target audience, if the company wants to move beyond its home crowd.

I heard little talk of Windows 8 and little talk of Windows Phone 7, though Nokia sponsored some of the catering and ran a hospitality suite which unfortunately I was not able to attend.

Nor did I get to Tomas Petricek’s talk on asynchronous programming in F#, though functional programming was hot at QCon last year and I would guess he drew a bigger audience than Azure managed.

Microsoft is coming from behind in cloud - Infrastructure as a Service and/or Platform as a Service – as well as in mobile.

I should add the company is, from what I hear, doing better with its Software as a Service cloud, Office 365; and of course I realise that there are plenty of Microsoft-platform folk who attend other events such as the company’s own BUILD, Tech Ed and so on.

Update:

This is the basis for the claim that node.js runs better on Windows:

IOCP supports Sockets, Pipes, and Regular Files.
That is, Windows has true async kernel file I/O.
(In Unix we have to fake it with a userspace thread pool.)

from Dahl’s presentation on the Node roadmap at NodeConf May 2011.

development, software development

The most enduring software development techniques revealed at QCon London

March 8, 2012 onlyconnect 9 Comments

I am in London for the QCon event, a vendor-neutral development conference which I have been fortunate to attend regularly over the last few years.

These events tend to have an underlying theme, which reflects the current thinking of developers and software architects. Each year I hear cogent and thoughtful explanations of why this or that approach will enable us to code better and please users more. Each year I also hear cogent and thoughtful explanations of why the fix proposed last year or the year before is actually a prime reason why projects fail.

Way back when it was SOA (Service Oriented Architecture) that was sweeping away the mistakes of the past. Next SOA itself was the mistake of the past and we got REST (Representational State Transfer). This year I am hearing how RPC is making a comeback, or at least not going away, for example because it can be more efficient when you want to transfer as little data as possible across the WAN.

Another example is enterprise Java. Enterprise Java Beans and J2EE were the fix, and then the problem, for scalable distributed applications. Rod Johnson came up with Spring, the lightweight alternative. Now I am hearing how Spring has become bloated and complicated and developers are looking for lightweight alternatives.

Test-driven development (TDD) brings fantastic benefits to software development, making it possible to change and improve your code while defending against the introduction of bugs. Yesterday though Dan North observed that TDD also has a cost, in that you write much more code. It is not uncommon for projects to have more test code than code that is active in production. If you did not write that code, you could be doing other productive work in the time made available.

Agile methodologies like Scrum were devised to promote or even create communication and agility in software teams. Now every big enterprise vendor says it does Scrum and runs courses, but the result is a long way from the agile (with a small a) original concept.

This year I have heard a lot about over-optimisation, or creating code for situations that in fact never arise. This is the problem to which the solution is YAGNI (You Ain’t Gonna Need It). Since they apply across all the methodologies, I suggest that YAGNI, and its cousin DRY (Don’t Repeat Yourself), and the even older KISS (Keep It Simple Stupid) are the most enduring software methodologies.

That said, even DRY took a beating yesterday. Greg Young in his evening keynote said that rigorous DRY advocates can end up creating single blocks of code where really the procedure was only nearly the same. If your DRY functions are full of edge cases and special conditions, then maybe DRY has been taken to excess.

In the light of the above, I would therefore like to propose the first draft of my first theorem of software development:

There is no development methodology which will not become a burden when embraced rigidly

The other lesson I have learned from multiple QCons is that effective teams and smart developers count for much, much more than any specific tool or language or approach. There is no substitute.

adobe, agile, cloud computing, development, professional, software development, Web, web authoring

Sold out QCon kicks off in London: big data, mobile, cloud, HTML 5

March 7, 2012 onlyconnect

QCon London has just started in London, and I’m interested to see that it is both bigger than last year and also sold out. I should not be surprised, because it is usually the best conference I attend all year, being vendor-neutral (though with an Agile bias), wide-ranging and always thought-provoking.

A few more observations. One reason I attend is to watch industry trends, which are meaningful here because the agenda is driven by what currently concerns developers and software architects. Interesting then to see an entire track on cross-platform mobile, though one that is largely focused on HTML 5. In fact, mobile and cloud between them dominate here, with other tracks covering cloud architecture, big data, highly available systems, platform as a service, HTML 5 and JavaScript and more.

I also noticed that Abobe’s Christophe Coenraets is here this year as he was in 2011 – only this year he is talking not about Flex or AIR, but HTML, JavaScript and PhoneGap.

apple, development, facebook, google, internet, itunes, javascript, mobile, Web, web authoring

Financial Times thrives on HTML 5, paywall, and snubbing Apple iTunes

March 6, 2012 onlyconnect 6 Comments

I spoke to Rob Grimshaw, Managing Director of FT.Com, shortly after Mobile World Congress in Barcelona, where the FT web app won an award for “Best Mobile Innovation for Publishing”.

I was interested in speaking to Grimshaw for two reasons.

First, the FT is a publication which has successfully managed the transition from print to online. The latest published results , for the first half of 2011, report that FT Group sales were up 7% and profits up 10%, “enhanced by digital subscriptions.”

Second, the FT took the initiative to bypass Apple’s app store with its onerous subscription terms by remaking its app as HTML5, as reported here .
The award “was the icing on the cake for the whole process,” Grimshaw told me. “When we abandoned the native app and stepped out of iTunes, it was a big commercial gamble, and it was a rueful moment as well because we’d created a beautiful native app and won an Apple design award.”

Was the FT move all about subscription fees, or were there other factors? “It was not all about Apple,” said Grimshaw. “Certainly their 30% tax on subscriptions didn’t make sense to us, because we already have our own platform so why pay somebody else to use their platform? Second, they would have owned the relationship with the customer. That’s important for various reasons, but for example it makes it difficult to manage churn, which is a crucial aspect of a subscription business.

“There were some other reasons. The mobile market would have been problematic if we had to keep developing all our applications for many different operating systems. The overhead is enormous. It doesn’t stop once you’ve launched the app, you have to keep ugrading and changing.

“HTML 5 offers a way out of that headache by producing code that runs across multiple platforms.

“When you add all of that together, it seems to be smart to go the HTML 5 route even though it was technologically risky because at the time nobody else had done it.”

So what has been the impact of the web app versus the native app?

“A lot of people said, if we leave iTunes we’ll disappear from the world. We haven’t found that to be the case. In the four month period after we launched the web app, from June through to October 2011, our traffic on the iPad and the iPhone increased by over 50%. 1.7 million people have now visited the web application, more than ever downloaded our old iPhone and iPad app combined.

“We have many tools and techniques which help us to promote and build audience in the browser, and they work just as effectively for the web app as they do for our normal web sites.”

Is the success of the web app a reflection of the type of app, which is content-dominated, or will web apps dominate more generally in the mobile space?

“I think that HTML 5 will dominate. The buzz around HTML 5 at Mobile World Congress reinforced that view. It feels to me that there is an unstoppable momentum behind it,” said Grimshaw, mentioning PhoneGap-style native wrappers as well as pure web apps. “The counter argument is that for some of the new features of phones and tablets you have to use native code. However, I think 90% of applications don’t need that kind of support. We produce a very sophisticated app, and HTML 5 covers all the functions that we would ever need to use.”

“Once people discover what they can do within the browser they will start thinking why would you develop in native when it creates all of these headaches.”

As form factors become more varied, do you see a convergence between what you do for mobile and what you do for the wider internet?

“I can see them coming together. I can imagine a day where a single set of HTML 5 code can power our site across the full range of smartphones, tablets and desktop. The only obstacle is that so many browsers on the desktop don’t support HTML 5 fully.

“That doesn’t make all the contexting go away. Now with our mobile development we are dividing screen sizes into four buckets, and the thinking is that we will have to design for those four screen sizes. Device manufacturers are going to carry on producing a device to occupy every possible niche, and as publishers we have to cope with that.”

How important is cloud and mobile to your business, what new opportunities does it offer?

“Mobile is incredibly strategically important. I’m personally convinced that mobile will be the main distribution channel for news in the future. People’s lives don’t stop when they leave their desks or exit their houses. They want to carry on their friendships, their business, their reading. If you have a powerful mobile device that can deliver that, you’re going to gravitate to that device, and pretty soon it does become the main channel.

“We already see the audience migrating onto mobile. About 20% of our page views now come from mobile devices. That could be over half within three years. Figuring out how to present our content, sell our subscriptions, deliver our advertising on mobile devices is hugely important.

“It’s a shift on a tectonic scale. For publishers this is a bigger shift than the shift from print to desktop, and it’s happening faster.

“It does create new opportunities as well. We have a new sales channel, we’re now selling our subscriptions through mobile devices. 15 to 20% of our new digital subscriptions every week are sold directly through mobile devices.

“It gives us the potential to reach new audiences. We’ve seen some good evidence from the mobile operators to show that our audience from mobile is much younger that our audience on desktop or on print. Devices are helping us to reach younger audiences and recruit readers who might be with us for the rest of their lives.”

What about social media and the relationship with the big web portals, Google, Facebook, Twitter?

“I see social media as a parallel trend to mobile. Mobile is the desire of people to take content with them physically. Social media is about the desire of people to take content with them virtually, and equally powerful.

“On the advertising side I find social media a little alarming because of scale. Facebook has a trillion page views a month, which makes them 400 times bigger than the BBC and 1500 times bigger than the New York Times. It’s scale which is unimaginable for most publishers, and they have tremendous insight into their audience. That’s a potent cocktail. And every time someone shares an FT article on Facebook, an extra bit of data builds up on their side that tells them about our readers.

“On the subscription side though it is all positive and they can be powerful sales channels for us. We have big communities in social media, 300,000 odd on Facebook, 1.2 million Twitter followers, and these are to some extend self-selecting marketing audiences, people who stuck up their hand and said we’re interested in the FT.

“We also believe we can find ways to allow people to consume content in the social media environment if they are subscribers. We’re working on finding ways to do that.”

What do you think of paywalls versus free content for newspapers on the web? Does the paywall only work because the FT is a niche publication, albeit a large niche?

“We are very much on the paywall side and unashamedly so, we think our content has tremendous value and people do not object to paying for it. We now have 270,000 digital subscribers and that compares to our newspaper circulation which is around 330,000, so we’ve been successful in building up a paying audience in digital which is now pretty close in scale to our paying audience. It’s been an enormously success business venture for us.

“When you look at the publishers that are giving all their content away, the reason they are giving it all away is in order to build up a bigger audience for advertising. But the scale of the competition in the advertising market is so huge that actually it is a fruitless exercise, unless you can acquire a scale which will give you billions of page views a month. It’s very hard to see how you can build a decent business just from online advertising. The numbers don’t stack up.

“My message to other publishers is not necessarily that you have got to have a paywall, but is that you probably need other ways to make money, other than online advertising.”

microsoft, windows

Two web browsers one too many in Windows 8 Consumer Preview

March 6, 2012 onlyconnect 2 Comments

A few days in, and the reactions to Windows 8 Consumer Preview are coming thick and fast, mostly strong reactions, with love for Metro on a tablet and hate from annoyed Windows users looking for the Start menu.

For myself, I have it installed on a tablet (Samsung Series 7 Slate bought for the purpose) and on a desktop, where I am using it for my work.

It is going OK, though one annoyance to add to the list is coping with two instances of Internet Explorer. It sounds simple: Metro IE is the no-plugin version, Desktop IE is the full version. There is more to it that that though. Where are you going to put your favourites, in Metro or in Desktop? Except that Metro IE has no favourites, just the option to “Pin to start menu”.

More seriously, pages open in Metro IE are invisible in Desktop IE and vice versa, and the two browsers do not share cookies, so you might wonder why Amazon does not recognize you when you remember you signed in yesterday – but that was in Metro and you are now in Desktop.

Users are going to hate this, unless Microsoft can do some tweaking, or even (perish the thought) have a setting that says “Only use desktop IE”.

The IE problem is a consequence of the Windows 8 split personality, where one half almost literally does not know what the other half is doing. John Gruber says:

The recurring theme of these Windows 8 reviews: the brand-new Metro UI is elegant, clever, original and shows much promise; the updated classic Windows desktop is better than ever; the two environments don’t flow well together.

Nicely put, though I do not agree that Microsoft is trying to anticipate Apple supposedly converging OSX and iOS (read the rest of the link). I think Microsoft sees the future of the PC as tablet-shaped, or at least, that the non-tablet segment of the PC market is essentially legacy and will not grow. If some users stay on Windows 7 for ever, that will not matter much provided that Metro succeeds on tablets.

Microsoft could have put Windows Phone on tablets and matched Apple’s iOS and OSX split. It could have make Windows 8 the underlying operating system of both but maintained the split. It chose not to, except to the extent that Windows on ARM is pretty much iOS, where the desktop nearly disappears – it is relegated to a kind of runtime for utilities and Microsoft Office.

I do think Microsoft has work to do on the seams between Metro and Desktop, but I also believe that its main rationale in making Windows 8 dual personality is to force its uptake. The danger, if it had released Windows Metro as a separate OS, is that it would have won good reviews but failed in the market, as happened with Windows Phone in its first year. Microsoft is going for all-or-nothing: if Windows Metro fails, then Windows client fails with it.

PS the above grab is not a stitched screen, but an actual view of my dual monitor setup.

microsoft, windows

Windows 8 Consumer Preview annoyances

March 3, 2012 onlyconnect 16 Comments

I have been running Windows 8 Consumer Preview on a dual-monitor desktop today. I encountered several annoyances. In no particular order:

The Start Menu

If you are working on the desktop, being dumped back in Metro every time you need the Start menu is disconcerting. It is not so bad on a touch slate, because the Metro Start menu is easier to use, but if you are using keyboard and mouse it is more annoying.

I am beginning to understand why this is. Conceptually, the Desktop is a Metro app, therefore it makes sense to start it from Metro. If Windows gets to the point where desktop apps are only used occasionally, this will work fine. Right now though, the desktop side is unavoidable. Explorer, full IE, Control Panel, even the Help app is a desktop app. This is a transitional thing that will be a long-lived annoyance.

This little issue also confirms Microsoft’s belief that touch and tablet really is the future of Windows. It is the big bet.

Horizontal scrolling

Windows 8 Metro has a lot of horizontal scrolling, the Start menu being one example. Swiping this with fingers feels natural, but using a scroll wheel on a mouse is odd because you expect that to give you a vertical scroll. There is a scroll bar as well, but the mouse wheel is easier.

App switching

App switching has been messed up in Windows 8. Long ago, users of Windows 3.1 used to complain that they lost the app they were working on. In reality, what used to happen was that Word would be running behind Excel, and they did not realise that Alt-Tab would bring it back, or forgot that Word was running. Sometimes users would open multiple instances of an app just to get it back. I wonder if we may see a return to this problem in Windows 8? The taskbar in Windows 95 was invented partly to solve it, but the taskbar no longer works because Metro apps do not appear there. If you are in Metro, you do not see the taskbar anyway, of course. Alt-Tab works fine, but users do not always think of that.

An interesting twist on this is that the desktop, from the Metro perspective, is a single app. Therefore, if you are in Metro and summon the column of running apps by moving the mouse to the top left corner and dragging down, only one desktop window shows even if you have several desktop apps running. Oddly, you can “close” the preview desktop app here, but it does not close the desktop or any desktop apps if you do, just removes it temporarily from the preview window list.

App menus and context menus

In Metro on a tablet, you raise application menus by swiping from the top or bottom. That works well, but when using the mouse you are meant to right-click instead. The snag is that right-click isn’t ideal for bringing up app menus as it might need to show a context menu. For example, in the Metro browser right-clicking a link brings up a context menu:

In this case then, the right-click does NOT bring up the app menus, such as the tabs and address bar in IE.

The Music app

The Music app looks great, but I have struggled to add any music to it.

My music files are on a network share. There is no setting in the Metro Music app to add a folder to the library. It looks like you are meant to go to Explorer on the desktop side and add folders to your Music library. However, when I tried to add the network share I got this error:

“This network location can’t be included because it is not indexed.” Follow the help links, and you eventually get to instructions for working around this problem by creating a local folder, adding it to the Music library, then deleting the folder and recreating it as a symbolic link to the network share. Hardly a user-friendly operation, but in my case even this did not work. I am now trying to index the share on the server, but it is still not working.

I do not see DNLA streaming support here either. Maybe it will come; otherwise you will have to go back to Windows Media Player, or a third-party app, to get full features.

Metro Mail problems

I have not yet managed to get the Mail app to work with Exchange. One of the annoyances here is that when it fails to set up the account, it does not give you a reason. A bit of research suggests that it is an autodiscover problem.

Another Mail issue is that you cannot modify the annoying signature, Sent from my Windows 8 PC:

Nor can you use POP3 or IMAP, or forward mail. I was relieved therefore to find this statement from Microsoftie KeithF on the Answers forum:

We aren’t anywhere near done with the app and, as you’ve seen, there are some things we haven’t gotten to yet. One of those is supporting custom domains and aggregated POP accounts correctly. We’re working right now on finishing this off the right way.

This is worth noting because it gives hope that more features will arrive in the other apps as well. Currently they seem only part-done.

Multiple displays

Multiple monitor support is odd. The taskbar now extends across multiple screens, but annoyingly it is not properly extended, just sort-of copied, so you cannot add more shortcuts without scrolling. There are some other options, like “Show taskbar buttons on Main taskbar and taskbar where window is open.”

There are oddities though. A Metro app apparently cannot be extended across two displays. The Start menu appears in one display, letting you work on the other, but if you have a desktop app stretched across two displays, the Metro side will overlay that part of the desktop app which is on its display.

Metro Messenger

Another app deficiency is that in the Metro Messenger app you cannot add a new contact, at least, not that I have seen.

Conclusion: not done yet

Windows 8 is not yet done. While I am not expecting any great change in the Start menu or essential mechanics and design of Windows 8, I do expect improvements in the Metro apps, the goal I suspect being to make this usable and enjoyable on a tablet without too many jarring visits to the desktop – though if you use Office, you will be going to the desktop a fair amount like it or not. We have yet to see what Microsoft will do in Office 15 to mitigate this.

A few days in, and I still believe that the Windows 8 compromise means that the Metro side is sub-optimal with Mouse and keyboard, and the Desktop side sub-optimal with touch.

There is a ton of promise though, and much depends on what Metro apps appear, and how successful Microsoft is at fixing deficiencies in time for the launch. Given the lead time needed by OEMs, there is not a lot of time left if this is going to be a 2012 operating system.

Tim Anderson's IT Writing