Tag Archives: windows

What users want in Windows 8

A number of blogs are running a coordinated poll on what users would most like to see in the next version of Windows. The results so far are unsurprising but still worth repeating, since there is a good chance that they differ from Microsoft’s priorities.

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Note that users are less concerned about new features, more concerned about an OS that works better and faster.

Less bloat, currently number five in the list, will be hard to achieve while PC vendors still insist in bundling poor quality add-ons with their systems.

If you want to vote you can do so at any of various blogs including 4sysops – which has some notes expanding on what each category might mean – markwilson.it and Within Windows.

Why we love to hate Microsoft

Mary Branscombe has an excellent ZDNet post on Why do we (love to) hate Microsoft, and asks:

What would Microsoft need to do and say to you for you to be happy to call yourself a fan?

In part she’s reacting to Frank Shaw’s Microsoft by the Numbers in which he highlights the success of Windows 7, and makes the point that Windows netbooks will likely outsell Apple iPads by 7 or 8 times in 2010, that Linux has not ousted Windows either on the desktop or the server, and that Nokia smartphones will likely outsell iPhones by 2.5 times in 2010.

That last one is interesting. Why is Shaw puffing Nokia, when he is VP corporate communications for Microsoft? Well, the enemy of my enemy applies; it’s a jibe at Apple.

Unfortunately for Shaw, Nokia itself admits that Apple iPhone and Google Android are hurting its market share, or at least that is how I interpret this remark:

Nokia now expects its mobile device value market share to be slightly lower in 2010, compared to 2009. This update is primarily due to the competitive situation at the high-end of the market and shifts in product mix.

Nokia is being driven down-market. The same thing has happened to Microsoft in the laptop market, with the high-end going to Apple. This is a worry for both companies, since if a company becomes known as “the best” in a particular sector, it may well extend its market share simply by lowering prices or introducing cheaper product variants. This happened to some extent in the portable music player market – only to some extent, because Apple is still more expensive than most of its competitors, but its market share is now huge.

I digress. Here are a few observations on the ZDNet post. First, has Microsoft really changed as stated?

Microsoft is still paying for the bad old days of arrogance and dubious business practices. I think they’re the bad old days – I spend a lot of time talking to Microsoft insiders, partners and competitors and the attitudes I see have changed, inside and out.

The trouble is, Microsoft is so large and complex that it is hard to generalise. I think of it more as a set of united (or disunited) states than as a single corporate entity. This has always been the case – at least, as long as I can remember, and I don’t go back to the very early days.

I can believe that regulation has mitigated the worst practices of the past. But why on earth is Microsoft suing Salesforce.com (and getting itself counter-sued)? It’s terrible PR; it looks as if Microsoft wants to compete in the courts and not on product quality. If it wins and hurts Salesforce.com, what is the benefit to the industry? I realise Microsoft is not a charity, but we are talking business ethics here.

More broadly, there are two separate topics that need to be addressed. One is about the quality and prospects for Microsoft’s products and services, and the other is about how it is perceived and why.

I’ll take these in reverse order. Microsoft has history, as Mary Branscombe says, and more history than just Clippy. It’s the perceptions of the web community that are most visible to many of us, and the piece of history that counts for most is over the web browser. Microsoft beat off the competition, then froze development, an evil act that is particularly hard to forgive because of its cost in terms of devising workarounds for web pages. Yes, that’s changed now, and we have had IE7, IE8, and the promising IE9; but has Microsoft convinced the community that it would not do the same again if it had the opportunity?

There are other things I can think of. The whole Office Open XML (OOXML) saga, and hints that Microsoft is not following through on its promises. The BlueJ incident.

There is also the question of pricing, especially for business users. When I reviewed a Toshiba Netbook recently I figured that installing Windows Pro (to join a domain) and Office would cost more than the hardware. I suppose you cannot blame a company for charging what the market will bear; but when the commodity software costs more than the commodity hardware, you have to wonder whether monopolistic pricing is still present.

OK, what about product quality? I tend to agree that Microsoft often does better than it is given credit for. Windows 7 is good; Visual Studio 2010 is great; Silverlight 4 was a bit rushed but still impressive, to mention three offerings about which I know a good deal.

Nevertheless, Microsoft still had deep-rooted problems that I’ve not yet seen addressed. I’ll mention a couple.

First Microsoft still has an OEM problem. Going back to that Toshiba Netbook: it was nearly wrecked by poor OEM software additions and the user experience of a new Windows machine often remains poor. Many users do minimal customisation and as a result get a worse experience of Windows than they should. Apple will carry on winning if this is not addressed.

Second, Microsoft is conflicted, caught between the need to preserve its profits from Windows and Office, and the need to keep up with the new Cloud + Device model of computing. It is drifting towards the cloud; and developments like Office Web Apps and other one about which I am not allowed to tell you yet are encouraging (wait until next month). This issue will not go away though.

Third, mainly as a result of the above, Microsoft still does not convince when it comes to cross-platform. Silverlight is cross-platform, sure; except on the Mac you don’t have the COM integration or any equivalent, sorry, and on Linux, well there’s Moonlight or maybe we’ll work something out with Intel. It is the Windows company. Having said that, I put the Live Messenger app on the iPhone 4 I’ve been trying and it’s great; so yes, it sometimes gets it.

What can Microsoft do in order to be better liked? The key to it is this: ensure that our interactions with the company and its products are more often pleasurable than painful. Windows Phone 7 will be an interesting launch to watch, a product where Microsoft has made its best effort to break with past and deliver something users will love. We’ll see.

Windows gets thinner – a comeback for the thin client?

Included in today’s SP1 announcement at TechEd is the news that remote desktop sessions to Hyper-V virtual machines will support USB devices as well as the hardware accelerated graphics already announced back in March, in a feature called RemoteFX. The combination means you could be using a remote desktop and still be able to attach USB devices, play games, view HT video, or use graphically demanding applications like Autocad. In other words, it narrows the performance gap between a full desktop or laptop PC, and a thin client with everything running on a remote server.

The downside to this idea is that it requires a high-end graphics card or cards – in particular, lots of video RAM – on the Hyper-V host server. Most servers have low-end graphics cards, because until now there has been little use for them. Nothing comes for free; and it takes more server capacity and more bandwidth to support this kind of remote session. Lightweight sessions using the old Terminal Services model are far more efficient.

Still, you could adopt a hybrid approach and only give users full-featured desktops if they actually need them; and both server power and available bandwidth will increase over time as technology impresses. The implication is that thin clients might get more attention, with the possibility of running all or most of your desktops on the server.

We were told that the prototype thin client device from ThinLinX, demonstrated at TechEd, uses only around 3 watts.

thin-win

The load on server RAM is mitigated by another SP1 feature in Hyper-V: dynamic memory. You can specify a minimum and maximum for each VM, and the available physical RAM will be allocated dynamically according to load, and the priority you set.

dynamic-mem 

Could thin client Windows stage a comeback? I’d like to see figures showing the real-world cost savings; but it looks plausible to me.

On Microsoft: is the sky falling? Remember Netware?

The top story on Guardian Technology right now is a rumour about Google getting rid of Windows. Apparently Google prefers its employees to use Mac or Linux.

Why is this interesting? I suspect because the world is now looking for evidence that Microsoft is failing. Microsoft failing in mobile is one thing, but to fail in its heartland of desktop operating systems is even more interesting. Presuming that Google itself has “gone Google”, it is also a reminder that once you free your organisation from Office and Outlook and Exchange, it also enables you to shift from Windows on the desktop. A side-effect of cloud is choice of local operating system.

Most businesses still run Windows as far as I can tell. Microsoft’s platform is also very broad. I had a discussion with the Windows Embedded team recently about point-of-service and digital signage; interesting stuff, and invisible to most of us.

So the sky is not falling yet. Nevertheless, if these is a public perception that Microsoft is failing to keep pace with new models of computing, that in itself is a serious problem.

I have not forgotten the Novell story. Back in the nineties, everyone knew that Windows NT was supplanting Novell’s Netware. At the same time, everyone knew that Netware was in most respects superior to Windows NT: the directory was more advanced, maintenance was easier, reliability was better. Here’s a blog from 1999 by Nick Holland explaining why:

The general industry perception is that Novell is a "has-been".  Microsoft Windows NT is where everyone is going.

I often get people asking me if they should switch to NT, and I ask them why they think they should.  The answer: "Well, isn’t everyone else?"  The reply: 1) No, they aren’t.  2) even if they were, how does that mandate that you should?

Holland goes on to note that Netware is still more widely used than Windows, and explain in detail why he prefers to install and support Netware. He was a Netware guy defending his choice; but reading his rant a decade later there’s not much to disagree with in his technical assessment.

So why did Windows NT win in the market, against an entrenched and superior alternative? There were several factors. Windows had already won on the client, and Microsoft ensured that it integrated best with its own directory and servers. Second, executives liked the idea of using the same platform on both client and server; support would not be able to blame the other guy. Third, once the perception that everyone was switching to Windows NT took hold, it became self-fulfilling. In the end, that perception may have been the most significant thing.

Today, perception is working against Microsoft. Windows mobile is a shrinking platform. Internet Explorer is losing market share. Microsoft has had the embarrassment of working for years on Tablet PC and Origami (ultra mobile PC), only to have Apple beat it easily with the iPad, its first product launch in that market.

Microsoft’s Brandon LeBlanc takes the Financial Times to task for saying:

Windows is known for being more vulnerable to attacks by hackers and more susceptible to computer viruses than other operating systems.

I don’t doubt the effort Microsoft has made over security for a number of years now, and LeBlanc makes some fair points. Nevertheless, I suspect the general reader will agree with what the FT says. They are more likely to have suffered from malware on a Windows machine, or to have friends that have suffered, than with a Mac or Linux (if they know anyone running Linux). That counts for more than any amount of spin about security enhancements in Windows.

Apple CEO Steve Jobs says, as summarised by Ina Fried:

When we were an agrarian nation, all cars were trucks because that’s what you needed on the farms. Cars became more popular as cities rose, and things like power steering and automatic transmission became popular. PCs are going to be like trucks. They are still going to be around…they are going to be one out of x people. This transformation is going to make some people uneasy…because the PC has taken us a long ways. It’s brilliant. We like to talk about the post-PC era, but when it really starts to happen, it’s uncomfortable.

Jobs is right, though he is focused on the device. He is not an internet guy, and that is a weakness, as John Battelle describes in this iPad post. You can debate whether the future tips more towards Apple or Google. Neither scenario is any comfort to Microsoft.

The sky is not falling yet. Microsoft’s platform is still an important one. Follow the trends though, and they all seem to point to a lesser role for the company in the coming decade than in the last one. Windows 7 surprised us with its quality. We need a few more surprises of equal or greater significance before that perception will change.

What next for Embarcadero Delphi? Roadmap with Mac, Linux support published.

Embarcadero has published an updated roadmap for its Delphi development tools: Delphi, C++Builder and the RAD Studio shared IDE. These tools combine the Object Pascal (Delphi) or C++ language with a visual component library and native code compiler for Windows.

Chief Technical Architect Michael Rozlog outlines four products which are being worked on, including “Fulcrum”, “Wheelhouse”, “Commodore” and “Chromium”. He says work is being undertaken on all of these, so the exact release schedule is not specified. Embarcadero has an annual release cycle for these products so you might reasonably project that Fulcrum is set for release later this year, Wheelhouse for 2011, and Commodore for 2012. Delphi 2010 came out in August 2009.

Delphi “Fulcrum” introduces a cross-compiler for Mac OS X, with the emphasis on client applications. The IDE will run only on WIndows. Rozlog also talks about integration with Microsoft Azure so that Embarcadero can tick the Cloud Computing box.

Delphi “Wheelhouse” adds Linux support, on a similar basis where the IDE runs only on Windows. It also adds a focus on server applications for both Linux and Mac OS X, including support for Apache modules.

Delphi “Commodore” is the 64-bit release, with 64-bit and easier multi-core development on all three platforms. Rozlog also tosses in “Social Networking integration” and “Better documentation”.

2012 is a long time to wait for 64-bit, particularly as the Windows server world is now primarily 64-bit. Embarcadero is promising a 64-bit compiler preview for the first half of 2011, though this will be command-line only.

Delphi “Chromium” is a revamp of the Visual Component Library with a new look and feel and “natural input integration” – location, voice, video motion.

In addition, Rozlog talks about updates for Delphi Prism, which is loosely the Delphi language plus a .NET compiler, and integrates into Visual Studio. Prism 2011 will work with Visual Studio 2010, and includes support for Mono. This extends to working “with MonoTouch to create Apple iPhone ready applications.” Rozlog doesn’t state whether this has been cleared with Apple’s Steve Jobs, who is opposed to use of languages other than Objective C for iPhone or iPad development.

Is Embarcadero doing enough to keep Delphi current? I’m not sure. Delphi is a fantastic RAD and native code compiler for Windows; in the past it suffered when Borland tried to extend it beyond that, to Linux and .NET, distracting development effort from its core role. The risk here is that the Mac and Linux effort may be more of the same. Of course this will be nice to have, though running the IDE on Windows and compiling for Mac is a limitation that means it will not appeal to Mac developers, only to Delphi Windows developers hoping to extend their market. But there are other ways to do cross-platform now –  Silverlight, Flash, web applications – and I wonder if the time for this has passed.

A compiler for iPhone and iPad would now be bigger news, especially since Silverlight and Flash are not available on these platforms, but for this Embarcadero would need to overcome Apple’s cross-compiler restrictions as well as solve the technical problems.

Windows 7 has breathed some new life into Windows client development. I hope Embarcadero is not neglecting areas like great RAD support for features like Jump Lists and thumbnail previews, for the sake of the uncertain cross-compiler market.

There is a discussion of the new Roadmap in the Delphi forums here, and Marco Cantu also comments.

Ubuntu Lucid Lynx great as ever, no game changer

I’ve upgraded my laptop to Ubuntu Lucid Lynx, and I’m using it to type this post. Ubuntu Lucid Lynx is a “long term support” edition,  making it suitable for businesses. The upgrade from Karmic, the previous version, went relatively smoothly. I say relatively because my laptop is dual boot and has two hard drives. For some reason Grub, the Ubuntu boot utility, always detects the partitioning incorrectly, so when I first start up after an upgrade it cannot find the drive. I have to hit “e” for edit, correct the reference to the boot partition, and then fix Grub’s menu.lst once I am back in.

That aside, all went well, Compiz didn’t break and I still have wobbly windows – a fun graphic effect that I have only seen on Linux.

I would recommend Ubuntu to anyone, provided that they can cope with occasional forays into menu.lst and the like. I cannot think of everyday tasks which are not easily accomplished on Ubuntu. Performance is excellent, and it feels a little faster than Windows 7 on this oldish Toshiba laptop. Considering the cost, it is a fantastic bargain for both home and business users. No Windows tax, no Apple tax, no Microsoft Office tax.

There are a couple of other issues though that continue to hold it back. One is what I can best describe as lack of polish. Part of the reason is that less money is spent on design; Linux looks less home-made that it once did, but put Ubuntu’s new Music Store (an extension to Rhythmbox) alongside Apple’s iTunes and the difference is obvious. Personally I prefer Rhythmbox, but for looks there is no contest.

Another problem is application availability. Many major Window applications such Microsoft Office can be made to work on Ubuntu via the Wine non-emulator, but it is not ideal. It’s certainly a problem for the work I do. I’m about to spend some time with Adobe’s Creative Suite, for example, which I could not do in Ubuntu.

One thing that will help drive Ubuntu and Linux adoption on the desktop is cloud computing. I have a separate blog post coming on this; but Microsoft’s new Office Web Apps could help considerably in mixed Linux/Windows networks. Specifically, I noticed that a Word Open XML document (.docx) which lost its formatting in Open Office, the suite supplied with Ubuntu, worked fine in Word Web App accessed with Firefox. Cloud and web-based computing goes a long way towards solving the application problem.

I like Ubuntu very much, but I don’t expect it to dent Windows or Mac sales any time soon.

DevExpress merges its Silverlight and WPF UI controls, says VS 2010 is light years ahead

Developer Express is a component vendor with add-ons for Visual Studio and Delphi. It has offered a library of components for Silverlight for some time, and a separate set for WPF (Windows Presentation Foundation), but now says that Silverlight and WPF are close enough that it can merge the two into a single codebase to be called XPF (Express Presentation Framework). CTO Julian Bucknall says:

Silverlight in v4 has the ability to create desktop applications that aren’t sandboxed into triviality. In fact, Silverlight, more than ever, resembles a WPF-lite on the desktop side, to the extent of pundits considering their eventual merging. At long last it is possible to write one set of non-trivial code and compile it both for Silverlight and for WPF without having to reinvent so many wheels on the Silverlight side (and to a much lesser extent on the WPF side).

Even though Visual Studio 2010 is only just released, DevExpress is focusing all its new Silverlight and WPF development on the new platform and IDE:

The Silverlight and WPF controls in DXperience v2010.1 will require .NET 4 and VS2010. In particular, you must use the new Silverlight 4 and WPF 4; the controls will not function with the previous versions of WPF and Silverlight, such as Silverlight 3. Similarly, you cannot use VS2008 or earlier, but must use VS2010. To my mind this isn’t that much of a downside: VS2010 is light years ahead of its earlier brethren in terms of user experience and its use is de rigueur if you are creating applications with either Silverlight or WPF.

Of course it’s in Bucknall’s interests to move developers on; he’s keen to sell upgrades. I still find this interesting. Like him, I find Visual Studio 2010 a major advance on earlier versions. More significant though is the idea of a common WPF and Silverlight codebase, though presumably still with added capabilities when running on WPF. I don’t think Windows-only development is dead; the success of Windows 7 may even stimulate the market for applications that take advantage of its new features. That said, for the large subset of applications where cross-platform is desirable, Silverlight seems to me a better choice than WPF.

Keeping track of Microsoft financials

I’m in the habit of drawing up a simple table to summarise Microsoft’s quarterly results.

Quarter ending March 31st 2010 vs quarter ending March 31st 2009, $millions

Segment Revenue Change Profit Change
Client (Windows + Live) 4415 +967 3061 +788
Server and Tools 3575 +84 1255 +31
Online 581 +59 -713 -302
Business (Office) 4243 -265 2622 -134
Entertainment and devices 1665 +36 165 +206

Windows 7 booming, Office a bit slow prior to the release of the 2010 version, Online still draining money. Xbox doing OK. In other words, nothing much of interest.

Microsoft warns against installing 64-bit Office 2010 unless you really need it

Microsoft has released 64-bit Office 2010, at least to MSDN and Technet subscribers, with general availability to follow shortly. Now that 64-bit Windows is commonplace, you would think that 64-bit Office is the obvious choice.

Apparently not. Take a read of this technical note before installing 64-bit Office 2010. In essence, it recommends installing 32-bit Office, even on 64-bit systems, except in the following case:

If some users in your organization are Excel expert users who work with Excel spreadsheets that are larger than 2 gigabytes (GB), they can install the 64-bit edition of Office 2010. In addition, if you have in-house solution developers, we recommend that those developers have access to the 64-bit edition of Office 2010 so that they can test and update your in-house solutions on the 64-bit edition of Office 2010.

That’s a small niche. So what can go wrong if you decide to go 64-bit? First, it might not install:

If 32-bit Office applications are installed on a computer, a 64-bit Office 2010 installation is blocked by default.

says the tech note. In addition, if you manage to install it, you will have problems with 32-bit Access applications, 32-bit ActiveX controls and COM add-ins, in-place activation of documents where the OLE server is 32-bit, and VBA code that calls the Windows API. VBA deliberately disables API calls defined with the Declare statement; they must the updated with a PtrSafe attribute before they will run.

The Office install DVD includes both 32-bit and 64-bit versions, and the 32-bit version installs by default irrespective of the version of Windows.

Of course I will be trying 64-bit Office on a spare machine. I’m interested to know, for example, whether Outlook benefits from all that extra RAM, since it is notoriously slow. But overall, 64-bit Office 2010 looks more like a release to prepare the ground for the future, than one for normal use.

Silverlight 4 vs Silverlight 3: a little bit faster?

Microsoft’s Scott Guthrie spoke of “twice as fast performance” in the newly-released Silverlight 4, thanks to a new just-in-time compiler.

Performance is a hard thing to nail down. Maybe he meant that compilation is twice as fast? I’m not sure; but I tried a couple of quick tests.

First, I looked at my Primes test. Version 3 running in Windows Vista took around 0.40 seconds (the exact figure varies on each run, thanks to background processes or other factors). I then upgraded to version 4.0. No significant difference, on average over several runs. I used Vista because I’d already upgraded my Windows 7 install.

Next I tried Bubblemark. I maxed it out at 128 bubbles. On Vista with Silverlight 3 I got about 240 fps; on the same machine with Silverlight 4 about 260fps; about 8%.

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Next I tried on an Apple Mac. My Mac Mini is less powerful, though not that bad, an Intel 1.83 Ghz Core Duo. On the Prime test I got 0.54 secs before, and 0.50 secs after the upgrade to 4.0, about 7.5% improvement. On Bubblemark, it was only 24 fps before and after.

I guess the vast difference in graphics performance is also interesting. It is not just Mac vs Windows; the Nvidia GeForce 6800 on the PC is more powerful than whatever is in the Mac Mini.

If anyone can tell me in what respect version 4.0 is twice as fast, I’d be grateful.

Update: prompted by the comment from David Heffernan below, I also tried the Encog Silverlight Benchmark. I used an older core duo laptop, since I am running out of machines to upgrade. I ran the test twice before upgrading, and twice after. Lower is better:

Silverlight 3.0: 22.0

Silverlight 4.0: 12.7

That’s about 42% better, where “twice as fast” would be 50% better, much closer to Guthrie’s claim. I guess it depends what you measure.