Category Archives: microsoft

microsoft, software

Microsoft’s hefty Outlook 2007 patch – a performance fix at last?

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I’ve just come across Microsoft’s February 2009 cumulative update for Outlook 2007, thanks to a comment on this blog. This is apparently a pre-release of what is coming in Office 2007 SP2, promised for release between February and April 2009 – yes, that’s round about now.

As for Outlook, if you are keen to get the fixes immediately there are three documents to read. This one describes the update, and you should settle down for a long read. The bit people will likely care about most is this:

Performance and responsiveness are key concerns for all our customers. That is why we made the large performance tuning and optimization changes that are included in Office suite Service Pack 2 (SP2).
Outlook 2007 SP2 delivers performance improvements in four major areas:

  • General Responsiveness
    SP2 reduces I/O disk usage and UI response time.
  • Startup
    SP2 removes long operations from initial startup.
  • Shutdown
    SP2 makes Outlook exit predictably despite pending activities.
  • Folder/View Switch
    SP2 improves view rendering and folder switching.

In other words, the patch promises to fix that annoying “The data file … was not closed properly.” message as well as speeding performance.

In case you are not aware of how much these problems have troubled users, look no further than this blog. This post on Outlook slowness, from November 2006 gets thousands of views every month and has 190 comments; this follow-up from February 2007 is equally popular and has 144 comments. 

So how do you get the patch today? It is an unsupported hotfix, which means you have to request an email link from one of two pages. Here I must admit to being confused. I’ve carefully read the paragraph on update information and it still makes no sense to me. It says that to download the update you need this hotfix (961752); but adds that:

For full Outlook functionality, you can install the Cumulative Update package that is associated with the following Microsoft Knowledge Base article: 967688

You might think then that the first hotfix is included in the second; but curiously the second supposedly cumulative update is much smaller than the first. Both hotfixes are dated February 24th 2009. I took a cautious approach and applied them both, in KB order, and it seemed to work. Alternatively, wait for the complete SP2.

When you run Outlook after applying the patch you get this dialog:

Apparently this is the reason:

Immediately after you install the SP2 update, the first startup of Outlook will not be fast because Outlook must update internal PST data structures that are used in our optimizations. This is a one-time cost, however, and it affects just the initial startup. As soon as the data structures are updated, Outlook can then benefit from the improvements.

Is Outlook 2007 really fixed? We’ll see; but I’m hopeful there will be real improvement. Reading the knowledgebase article, it sounds like Microsoft took the problem seriously. There are hundreds of other bug fixes too, though I guess some of these have been fixed for a while – this is a cumulative update after all.

Vista’s well-documented problems at launch combined with the desperately slow Outlook 2007 was a one-two punch that must have cost Microsoft millions of dollars, and early adopters suffered significantly in terms of lost productivity. Vista is not so bad now; if Outlook is fixed too then all that remains is to hope that Microsoft never again shows such low regard for its customers.

adobe, internet, java, microsoft, silverlight, software development, Sun, web authoring

Tim Bray’s contrarian views on Rich Internet Applications

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There’s a though-provoking interview with Sun’s Tim Bray over on the InfoQ site. One of his points is that Rich Internet Applications aren’t worth the hype. He says that web applications are generally better than desktop applications, because they enforce simplicity and support a back button, and that users prefer them. He adds:

Over the years since then I have regularly and steadily heard them saying: "We need something that is more immersive, more responsive, more interactive". Every time without exception that somebody said that to me, they have either been a developer or a vendor who wants to sell the technology that is immersive or responsive, or something like that. I have not once in all those years heard an ordinary user say "Oh I wish we go back to before the days of the web when every application was different and idiosyncratic … ".

In further gloomy news for advocates of Adobe Flash, Microsoft Silverlight or Sun’s own JavaFX he adds:

I suspect that the gap in the ecosystem that lies between what you could achieve with Ajax and what you need something like Flash or JavaFX or Silverlight to achieve is not that big enough to be terribly interesting.

I think there is a lot of truth in what he says, and I still regularly see Flash applications or Flash-enabled sites where I wish the developers or designers had not bothered. Nevertheless, I don’t go along with it completely. I’m typing this post in Live Writer, a desktop application, when I could be using the WordPress online editor. The reason is that I much prefer it. It is faster, smoother, and easier to use.

Another example is Twitter clients. I use Twhirl though I may switch to Tweetdeck; both are Flash (AIR) applications running as it happens outside the browser. I’d hate to go back to interacting with Twitter only through web pages.

I agree there there is some convergence going on between what we loosely call Ajax, and the RIA plug-ins; Yahoo Pipes apparently uses the HTML 5 Canvas element, for example, using this Google Code script for IE support. I’m glad there is a choice of RIA platforms, but I don’t see either Flash or Silverlight going away in the forseeable future.

It’s worth recalling that the RIA concept began with the notion that a rich user interface can be more productive and user-friendly than an HTML equivalent. I’ve written a fair amount about the legendary iHotelier Broadmoor Hotel booking application which kind-of kicked it off – and I’ve interviewed the guy who developed it – and it was undoubtedly motivated by the desire to improve usability. As far as I can tell it achieved its goals, which were easy to measure in that online bookings increased.

Multimedia, rich visual controls, Deep Zoom, offline support, pixel-level control of the UI; there’s a lot of stuff in what we currently call RIA that is worthwhile when used appropriately.

Another twist on this is that RIA is enabling a more complete move to web applications, by reducing the number of applications that do not work either in the browser, or as offline-enabled Flash or Silverlight.

Still, Bray is right to imply that RIAs also increase the number of ways developers can get the UI wrong; and that in many cases HTML with a dash of Ajax is a better choice.

I think the RIA space is more significant than Bray suggests; but his comments are nonetheless a useful corrective.

.net, adobe, microsoft, silverlight

Leaving Las Vegas: Mix09 wrap-up

I’m heading back to London after 3 days at Microsoft’s Mix09 conference in Las Vegas. I took the opportunity to ask a few delegates what they thought. One thing that everyone seemed to love was SketchFlow, a new feature of Expression Blend which enables designers to sketch out design ideas, distribute them for discussion and annotation, collect responses, and export the results to Word to create a report or proposal. It looks like SketchFlow has been influenced by Bill Buxton, who gave a keynote at Mix, since it embodies one of his key ideas, that design ideas should not look too finished as that inhibits the response.

There was also enthusiasm for Silverlight 3.0, with its numerous new features including out-of-browser support. Several Adobe folk were at Mix sizing up the competition; one was Mike Downey who commented:

I’m really impressed by how much Microsoft has gotten done with this whole platform so quickly. They’re catching up really fast. #mix09

It’s true that Silverlight is maturing with remarkable speed, and many of the developers I spoke to were using it or planning to use it.

That said, we are really talking about Microsoft platform people, most from a developer background. I got some insight into what Microsoft is up against chatting to some design students and a lecturer on the bus to the airport. Microsoft sponsored their visit to Mix in an attempt to get them interested. They all use both Macs and Adobe tools; and the lecturer said to me, “we already get the students to install 7 different pieces of software for the courses we run; why should I add two more (meaning, I think, Expression Blend and Visual Studio)? The Mac issue is huge; there is some work being done to support Silverlight design on the Mac, but it is rudimentary in comparison to Blend.

The sessions on ASP.NET MVC were well attended and of the developers I spoke to, those who grasp what it does are delighted with it and intend to use it – several had evolved their own ASP.NET frameworks out of frustration with Web Forms. It appears though that Microsoft didn’t pitch ASP.NET MVC in a way that communicated well with developers not already familiar with it. Some had attended sessions but still didn’t really grok what it does.

Mix day one, with the Buxton/Guthrie keynote, went down better than day two, which had the IE8 launch and Deborah Adler presenting her research and commercial success designing medicine bottles – interesting but over-long in a web conference. IE8, which was a highlight of Mix08, didn’t make much impact here as everyone already knew all about it, and it no longer looks so impressive one year on, even though it is a big advance on IE7.

Windows Azure didn’t appear to make much impression here, though there is relief that SQL Data Services is getting full relational features. I attended a UK round table on Azure with the other UK journalists who made it out here, Jon Honeyball, Simon Bisson and Mary Branscombe. I observed that Azure is widely misunderstood or not understood, that the follow-up since PDC has been poor, and that the web site relies too much on videos and is confusing to navigate; the early access system based on developer tokens is also problematic. I reckon Microsoft needs to do more work on communicating what Azure is about, if it is to win any mindshare from other cloud contenders.

Still, overall this was a good Mix; one delegate said it was the best Microsoft conference he’d ever attended. The wi-fi worked. The conference layout is good for networking and the warm atmosphere was not just a consequence of the desert air.

By the way – Mix10 has been announced, same place, March 15 – 17, 2010.

.net, microsoft, silverlight

How to print in Silverlight out of the browser

Trick question, you can’t, or not in any sane way that I’ve discovered. When an app using Microsoft Silverlight is running in the browser you at least have the browser’s print features, but a SLOOB (Silverlight Out of Browser, a new feature in Silverlight 3) does not even have that to fall back on.

This is unfortunate for business applications, though of course many applications are fine without print features.

Workarounds: well, you can press Alt+PrintScreen and paste into Paint…

Another idea is to generate a document in code, then let the user “download” it from your SLOOB to somewhere on the desktop, since finding a document in the app’s isolated storage would be a challenge. The user can then print the document at his or her leisure.

What this illustrates is that even in version 3.0, Silverlight is not altogether mature, especially for this new out-of-browser feature. I’m told that print support is planned in some future version – Silverlight 4.0 I guess. Software is always a waiting game.

Note this post is based on the Silverlight 3.0 beta; it’s just possible something could be added in the final version.

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.net, internet, microsoft, software development, visual studio, web authoring, windows

Mono creeping into the mainstream?

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For those of you who have not already seen this link on Twitter: I’ve posted a short piece on Mono, the open source implementation of Microsoft .NET. The piece was prompted by my own experience writing a simple .NET application in Visual Studio and deploying it to Linux. Admittedly I anticipated the move by using MySQL rather than SQL Server as the database; but even so, I was impressed by how easy it was – I spent more time recently deploying an application from Visual Studio 2008 to Windows Server 2008, thanks to some issues with SQL Server Express.

Don’t Miguel de Icaza’s comment about scalability and garbage collection, two of the factors that have deterred some from real-world Mono deployments.

.net, microsoft, visual studio, web authoring, windows

Hands on with ASP.Net Membership, SQL Express and Server 2008

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Is it worth using the built-in membership framework in your ASP.Net application, or should you roll your own? I’ve been trying it out recently, and I have mixed feelings.

On the plus side, it does get you up and running quickly with user login and role-based permissions, saving time and possibly achieving more reliable results, on the grounds that Microsoft and countless other users should have found and fixed any bugs by now.

One the negative side, there are annoying limitations. The most obvious one is that a user as defined in the framework only has a minimal number of fields, not including information you probably want to store like first and last name. You are meant to fill this gap by using profiles, another ASP.Net feature which lets you store arbitrary name-value pairs in a database as a kind of persistent session. That works, but the way profile properties are stored makes it hard to do things like sorting users by last name. Therefore, you will probably end up managing your own user database and joining it to the membership system with the user ID, at which point you begin to lose some of the benefits.

Some of the supplied controls, like the CreateUserWizard, seem rough-and-ready too.

Still, the real fun began when I tried to deploy my demo app to Server 2008 and SQL Server Express 2008. By the way, make sure you install .NET Framework 3.5 SP1 and Windows Installer 4.5 before installing the latest SQL Server Express, otherwise the setup spends ages unpacking its files and then exits with a brief message. I got there eventually, copied my application across, and optimistically tried to run it.

When you debug a web application in Visual Studio, it defaults to a SQL Express database in the App_Data folder within the web site, attached on demand. In theory, that should make it easy to deploy to another machine with SQL Express installed: just copy it across, right? There must be a way of getting this to  work, but it seems a lot of people have problems. I got the message:

Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’.

This makes sense, insofar as ASP.NET runs as this user. I temporarily attached the database and added the login, to be rewarded with a different and more perplexing error:

Failed to generate a user instance of SQL Server due to a failure in starting the process for the user instance.

A quick Google shows that many users have suffered from these errors, and that a large number of remedies have been proposed. I abandoned the idea of attaching the database on demand and set up a new database, made ready with Aspnet_regsql. I still got one or other of these errors.

Eventually I realised that my application was using more than one connection string. The problem is that the membership framework uses three different "providers", one for membership, one for roles, and one for profiles. By default in IIS 7.0, these all use an attach-on-demand connection string, defined as LocalSqlServer, and inherited from machine.config buried deep within your Microsoft .NET Framework system folder. In order to prevent ASP.Net membership from using this, you have to override all three providers in the web.config for your application. There’s an example in this article from ISP MaximumASP. I wish I’d come across it sooner; but my demo works fine now.

.net, adobe, google, iphone, microsoft, ruby, silverlight, software development, web authoring

Programming language trends: Flash up, AJAX down?

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I’m fascinated by the O’Reilly reports on the state of the computer book market in 2008, particularly the one relating to programming languages.

Notable facts and speculations:

C# is the number one language, overtaking Java (which is down 12%), and was consistently so throughout 2008. Although the .NET platform is no longer new and exciting, I’m guessing this reflects Microsoft’s success in corporate development, plus the fact that the language is changing fast enough to stimulate book purchases. Absolute growth is small though: just 1%.

Objective-C is growing massively (965%). That’s probably stimulated by iPhone app development more than anything else. It’s a perfect topic for a programming book, since the platform is important and popular, and attracting developers who were previously ignorant of Objective-C.

ActionScript is growing (33%). That’s Adobe’s success in establishing Flex and the Flash platform.

PHP is up 3%. I’m not surprised; it’s usually the P in LAMP, everyone’s favourite free and open source web platform. That said, the online documentation and community support for PHP is so good that a book is less necessary than for some other languages.

JavaScript is down 24%. I’m a little surprised, as JavaScript is still a language everyone has to grapple with to some degree. It may be a stretch; but I wonder if this is a symptom of AJAX losing developer mindshare to Flash/Flex (ActionScript) and maybe Silverlight (C#)? Another factor is that JavaScript is not changing much; last year’s JavaScript book is still good enough.

Visual Basic is down 15%. Exactly what I would expect; slow-ish decline but still popular.

Ruby is down 51%. This is a surprise; though it was well up in 2007 so you could be kind and describe this as settling. The problem with Ruby though is lack of a major sponsor; plus the migration from PHP to Ruby that seemed possible a couple of years ago just has not happened. It may be intimidating to casual developers who find PHP more approachable; plus of course, Ruby probably is not installed on your low-cost shared web hosting package.

Python is down 14%. Google sponsors Python, in that it is the language of App Engine, but apparently this has not been enough to stimulate grown in book sales. I guess App Engine is still not mainstream; or maybe there just aren’t enough good Python books out there.*

It will be interesting to see the 2009 report in a year or so. Meanwhile, I’m off to write an Objective C tutorial (joke!).

*Update: I was reading the charts too quickly; it looks as if the percentages above are only for the last quarter; the annual figures are similar except that Python actually grew over the year as a whole.

.net, microsoft, mobile, open source, software, software development, visual studio

SharpDevelop 3.0: everything .NET from Boo to F#

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I’ve been researching open source .NET and noticed that SharpDevelop, the free IDE for .NET on Windows, completed version 3.0 earlier this month. Congratulations to the team. Along with Windows Forms and ASP.NET applications in C# or Visual Basic, you get extras like support for F#, Boo and Python. Another welcome feature is built-in support for Subversion version control. There’s even an ASCII table in the IDE, which brings back memories: 15 years ago every programming manual had one at the back.

SharpDevelop has two major challenges. One is keeping up with Microsoft; right now there are discussions about improving WPF support, for example. The other is that Microsoft offers free Express versions of Visual Studio, which leaves SharpDevelop with those niche users for whom the Express products are unsuitable, but who do not want to pay for a full version, or who are wedded to some exclusive SharpDevelop feature.

In favour of SharpDevelop, it installs more easily and loads more quickly than Microsoft’s effort, and certainly proves the point that native C# applications do not have to be slow.

A more interesting though less complete product is the forked MonoDevelop, which is cross platform and targets Mono, the open source implementation of .NET. Mono now looks good on Linux; but the idea of WORA (Write Once Run Anywhere) has never really caught on in the .NET world. How many significant Mono applications for Windows have you seen? My guess is that if it happens at all, it will be in the form of Silverlight/Moonlight running in the browser.

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.net, microsoft, software development, visual studio

First screenshots of Visual Studio 2010 UI

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Jason Zander has posted some screenshots and info about the new WPF-based UI for Visual Studio 2010.

An early build of VS 2010 was handed out at PDC last year, but lacked the new UI.

Floating document windows is a great new feature. That said, Visual Studio 2008 works rather well; I hope the new version is equally fast and stable.

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adobe, cloud computing, flash, internet, microsoft, multimedia, silverlight, software, software development, Uncategorized, web authoring

How will Microsoft make money from Silverlight?

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Indeed, will it do so? I like Silverlight a lot; though I appreciate that to a Flash developer it may seem pointless. It does a lot of stuff right: small download, powerful layout language, cross-platform (with caveats), rich media, fast just-in-time compiled code.

Still, what intrigues me is how Silverlight has come from nowhere to what seems to be a central position in Microsoft’s product strategy in just a few years. What’s the business case? Or is it just that someone high up experienced a moment of horror – “Flash is taking over in web media and browser-hosted applications, we gotta do something”?

Let’s eliminate a few things. It’s not the design and developer tools. Making a profit from tools is hard, with tough competition both from open source, and from commercial companies giving away tools to promote other products. I don’t know how Microsoft’s figures look for the Expression range, but I’m guessing they bleed red, irrespective of their quality. Visual Studio may just about be a profit centre (though the Express series is free); but Silverlight is only a small corner of what it does.

Nor is it the runtime. Adobe can’t charge for Flash; Microsoft can’t charge for Silverlight.

I asked Twitter for some ideas. Here are some of the responses:

migueldeicaza @timanderson, my guesses:WinServer built-in-steaming;Strengthening .NET ecosystem, and client-server interactions;Keep share in RIA space

IanBlackburn @timanderson Isn’t Silverlight going to become the "Microsoft Client" and central to s+s?  Apps built with it can be charged in many way

harbars @timanderson no doubt with annoying adverts

mickael @timanderson isn’t silverlight a defensive move against other RIA platforms (like Adobe’s one)? They might only plan selling developmt tools

jonhoneyball @timanderson In the long term by hosting tv stations’ internet traffic and providing the charging/hosting/download/player model.

jonhoneyball @timanderson ie azure cloud + silverlight + someone elses content = ms revenue. no, it wont work, but its not unexpected ms-think.

jonhoneyball @timanderson why no work? price war to come on cloud host/delivery etc Someone will host BBC for free. Game over

There are two main themes here. One is media streaming; as the Internet takes over an increasing proportion of broadcasting and media delivery (note recent comments on Spotify) Microsoft plans to profit from server-side services. The challenges here are that there may be little money to be made; Adobe has a firm grip on this already; and Apple will do its own thing.

The other is about applications. This is the bit that makes sense to me. Microsoft knows that the era of Windows desktop clients, while not over, is in long-term decline; and that applies to applications like Office as well as custom business applications. Silverlight is a strong client platform for web-based alternatives. So I’m voting for Ian Blackburn’s comment above: it’s the Microsoft Client.

If that’s right, we’ll see Silverlight embed itself into more and more of Microsoft’s products, from desktop to server, just as Adobe is gradually remaking everything it does around Flash.

The difference is that Microsoft has far more invested in the status quo: selling Windows and Office. I’m guessing that there are heated internal battles around things like Web Office. The briefing I attended at the 2008 PDC on Office Web Applications was fascinating in respect of its ambivalence; for every web feature shown, the presenters wanted to emphasise that desktop Office was still the thing you should have.

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